Martin M.
Quezon City, Philippines
100%
Job Success
Top Rated Plus
Administrative Support
$20.00/hr
Hi! My name is Martin Morales. I have been an Upwork freelancer since 2013 and have experience in various fields including customer service, SaaS, SEO, and more. I also have 7 years of experience in the Business Process Outsourcing industry.
Here are some of the skills that I can bring to your organization:
-Excellent customer service background
-Proven experience managing and leading a team
-Experience with CRM platforms including HubSpot, Zendesk, and Intercom
-Writing skills (documents, user’s manual, and knowledge base articles)
-Basic image editing using Canva and Pixlr
-SEO and blog post creation
I have a stellar Upwork record with positive testimonials from long-term clients. I can also provide recommendations from previous employers if requested.
Thank you and I look forward to working with you!
Work history
Work history
Website Optimization Specialist
May 13, 2024
-
Nov 4, 2024
Private earnings
Music website, content creation
Sep 13, 2021
-
Aug 22, 2022
No feedback given
Private earnings
ggLeap Customer Service
Mar 6, 2018
-
Jan 3, 2022
"Martin is an OUTSTANDING customer support representative in a technical capacity. The only reason we are ending the contract here is because, after years of high quality work, he has…
Private earnings
Marketing Support & Admin VA
Apr 20, 2020
-
Jun 20, 2020
Private earnings
Data Researcher for a Leading Silicon Valley Tech Company
Nov 3, 2017
-
Nov 15, 2017
Private earnings
Administrative Assistant
Feb 23, 2017
-
Aug 2, 2017
Private earnings
Review Content Moderation
Dec 21, 2016
-
May 1, 2017
"top worker on the team"
Private earnings
Need Team for Moderation of User Submissions and Comments to MMA Website
Dec 21, 2016
-
Jan 22, 2017
"Would hire Martin again."
Private earnings
Data Quality Analyst
Jul 1, 2015
-
Oct 24, 2016
Private earnings
Data Quality Analyst
Feb 28, 2014
-
Jun 30, 2015
Private earnings
SEO and Blogging Work
Nov 19, 2024
-
Present
Job in progress
Private earnings
SEO and blog building
Nov 5, 2024
-
Present
Job in progress
Private earnings
Website Optimization Specialist
Apr 19, 2024
-
Present
Job in progress
Private earnings
Blog content writing
Aug 22, 2022
-
Present
Job in progress
Private earnings
App moderator
Jan 9, 2018
-
Present
Job in progress
Private earnings
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Skills
Skills
- Email Communication
- Management Skills
- Administrative Support
- Customer Relationship Management
- General Office Skills
- Facebook Ads Manager
- Customer Support
- BPO Call Center
- SaaS