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Steven A. Status: Offline
Tampa, United States
100% Job Success
Top Rated Plus

(Expert Vetted) Chatbot Developer, Microsoft Certified AI Engineer

I design cutting-edge AI chatbots that reduce costs through automation, enhance customer experiences, and drive measurable growth. With 10+ years of experience specializing in GPT, Dialogflow, Twilio, Azure, and other platforms, I deliver tailored solutions to streamline workflows, enhance customer engagement, and drive measurable results. Whether you need to optimize customer support, improve lead generation, or develop a custom conversational AI, I’m here to help bring your vision to life. Why Work with Me? 🔹 10+ years experience in digital automation. 🔹 6+ years of AI and chatbot experience. 🔹 Microsoft Certified Azure AI Engineer. 🔹 Delivered over 50+ AI-powered automation solutions with measurable results. 🔹 Recognized as Top 1% of Talent on Upwork, ensuring high-quality and reliable delivery. ➡️ Let’s discuss your project and build a tailored chatbot to meet your business needs. Send me a message today to get started. 🌟 🌟 🌟 🌟 🌟 "Best Chatbot Engineer! Unbelievable working with Steven. He literally transformed our project. So excited for what he created!” 🌟 🌟 🌟 🌟 🌟 “Steven is amazing to work with. Incredibly helpful, sharing insights, ideas, and possibilities. Very cooperative, responsive, and creative in his problem-solving approach to work. He explains his processes in detail and is very patient along the way with all the questions you may have.” 🌟 🌟 🌟 🌟 🌟 "Steven was amazing to work with! He's so knowledgable and excellent at what he does. Will definitely hire him again for future projects. Thanks, Steven!” Industries I’ve Helped My chatbots have delivered measurable success in these industries: 🔹 Healthcare: Therapy simulator chatbot. 🔹 Education: GPT lesson plan generator. 🔹 E-commerce: Sales and support chatbots. Certifications: 🔹 Microsoft Certified Azure AI Engineer Associate - Microsoft - 2022 🔹 Mobile App Design Certification - Coastline College, Fountain Valley, CA - 2018 Skills: 🔹 Programming: JavaScript, Node.js, Kotlin, React 🔹 Chatbots: GPT, Dialogflow, Azure, Lex, Watson, Messenger, Twilio/SMS, Instabot, Tidio, ManyChat 🔹 Frontend: React, HTML, CSS, JavaScript 🔹 Databases: Google Cloud, Firebase, Azure, AWS 🔹 Backend: Node.js, Firebase Functions, Azure Cognitive Services, GPT 🔹 Cloud: GCloud, AWS, Azure Notable Projects: 🔹 Voice Chatbot for Surveys
Conducted interviews and surveys over the phone (built with GCP and Azure) — Reduced survey time by 50%. 🔹 Therapy Simulator Chatbot
GPT-powered voice chatbot allows students to train in psychology with mock patients. 🔹 K-12 Lesson Plan Generator
Generated 12–15 pages of lesson material for teachers — Saved 20+ hours per week of manual work. 🔹 University Content Chatbot
GPT API chatbot generated lectures and content for an online university — Streamlined operations, saving 20+ hours per week. 🔹 Customer Support and Lead Generation Chatbot
Built using GPT, Dialogflow, and Twilio to handle customer support and lead generation via SMS — Saved $40,000 annually through automation. 🔹 Orchestration Chatbot
Combined Dialogflow, Lex, and Watson NLU recognition for seamless, multi-platform orchestration. 🔹 Persuasive Sales Agent Chatbot
Utilized reinforcement learning to tailor messages based on user likelihood to respond, boosting engagement. 🔹 E-commerce Customer Support Chatbot
Featured on Kettlebell Kings’ Facebook page — Saved $40,000 annually through automation while reducing response times by 70%. Tags: Marketing Automation, Emerging Tech, Full Stack Development, Back-End Development, Chatbots, GPT, AI-Powered automation, Dialogflow, Dialogflow CX, Azure, GCP, Google Cloud, Voice Chatbot, SMS, Twilio, Messenger, Automation, React, UX
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Skills

Skills

  • Chatbot Integration
  • Firebase Cloud Firestore
  • Natural Language Processing
  • Productivity Chatbot
  • ManyChat
  • Node.js
  • Dialogflow
  • Firebase
  • Chatbot Development
  • JavaScript
  • Marketing Automation
  • Chatbot Flow Design
  • Machine Learning
  • Chatbot
  • Artificial Intelligence

Get started working with Steven quickly with these predefined projects.

Get started working with Steven quickly with these predefined projects.

You will get an AI chatbot for support/automation/sales with unlimited capability

From $20,000
60 days delivery

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