Koleen Monica T.

General Virtual Assistant / Amazon VA

General Virtual Assistant Email Management - Manages emails in terms of importance, urgency, and retention. Customer Service - Provided accurate and timely customer service. Responded to requests for information, resolved problems, and provided follow-up reassurance to customers. Calendar Management - Scheduling appointments, setting reminders, and managing your calendar. Social Media Management -Posting updates, responding to messages, and engaging with your audience. File Organization - Organizing and managing files and documents on your computer or cloud storage. Amazon Product Researcher Product Trend Analysis - Identifying trending products and assessing their potential for long-term success. Profitability Analysis - Calculating product profitability by factoring in sourcing costs, Amazon fees, and shipping expenses. Sales Rank Evaluation - Evaluating the sales rank of products to understand their sales performance. Supplier Sourcing - Finding reliable suppliers or manufacturers for potential products. Supplier Communication - Communicating with suppliers to gather more information about the product. Tools: Jungle Scout, Seller Amp, Helium10 and Keepa

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  • Email Communication
  • Amazon FBA
  • Amazon Seller Central
  • Helium 10
  • Jungle Scout
  • Keepa
  • Email Management
  • SaaS
  • Trello
  • Microsoft Excel
  • Skype