Giulia C.
Boca ChicaDominican Republic
100% Job Success

eCommerce Virtual Assistant | Customer Support | UGC Content

Seeking for an expert eCommerce Virtual Assistant? You are looking at the right profile! I am an experienced virtual assistant who has been supporting international e-commerce stores (Dropshipping, Retail, and Print-on-Demand). Engaging, patient, and highly motivated customer service professional with 5 years of experience in the Hospitality industry. ✅ Leadership, Training, and Management - Quality Assurance - Product Training - Process Docs Creation - Team Management - Coaching ✅Customer Support for E-commerce stores - Email (Zendesk, Gorgias, Reamaze) - Chat (Talkto Live Chat) - Social Media Management & Moderation - Order Fulfillment (Shopify, Alaiko, Backerkit) ✅Admin Work - Data Entry - G-suite (Google Docs, Google Sheet, etc.) - Microsoft Office (Word, Excel/ CSV files, Outlook, etc.) - Collecting emails and contact information - LinkedIn Research - Internet Research - File Conversion (PDF to Excel/Word)

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Skills

  • Social Media Management
  • Zendesk
  • Microsoft Excel
  • Team Management
  • Email Communication
  • Gorgias
  • Community Moderation
  • Trello
  • Virtual Assistance
  • Oberlo

Get started working with Giulia quickly with these predefined projects.

Get started working with Giulia quickly with these predefined projects.

You will get a complete email template for your customer support team

From $170
7 days delivery