Giulia C.

Giulia C.

Boca ChicaDominican Republic
Job Success
Top Rated

eCommerce Virtual Assistant | Customer Support | UGC Content

Seeking for an expert eCommerce Virtual Assistant? You are looking at the right profile! I am an experienced virtual assistant who has been supporting international e-commerce stores (Dropshipping, Retail, and Print-on-Demand). Engaging, patient, and highly motivated customer service professional with 5 years of experience in the Hospitality industry. ✅ Leadership, Training, and Management - Quality Assurance - Product Training - Process Docs Creation - Team Management - Coaching ✅Customer Support for E-commerce stores - Email (Zendesk, Gorgias, Reamaze) - Chat (Talkto Live Chat) - Social Media Management & Moderation - Order Fulfillment (Shopify, Alaiko, Backerkit) ✅Admin Work - Data Entry - G-suite (Google Docs, Google Sheet, etc.) - Microsoft Office (Word, Excel/ CSV files, Outlook, etc.) - Collecting emails and contact information - LinkedIn Research - Internet Research - File Conversion (PDF to Excel/Word)
Rating is 5 out of 5.
5.00 Mar 26, 2021 - Sep 22, 2022

"Giulia has been a great asset to our team, she is very nice, and she did an excellent job with our social media reputation as a comment moderator, keeping our clients happy with an amazing style of writing. She has a great personality and we hope to work with her again in the future."

Private earnings
Rating is 5 out of 5.
5.00 Jan 27, 2021 - Mar 1, 2022

"Giulia did a fantastic job assisting us in various different areas. She is quick, resourceful, and learns fast. Unfortunately, she had to leave us because of an opportunity that she got. We wish you the best Giulia!"

Private earnings
Rating is 5 out of 5.
5.00 Jan 28, 2021 - Nov 19, 2021

"Giulia did an excellent job managing our social media platforms. She has outstanding communication skills and has been able to successfully handle different kinds of comments. She is also really communicative and dedicated to our projects. During our busy days she was able to provide additional assistance in our customer support. We highly recommend her! :)"

Private earnings
Rating is 5 out of 5.
5.00 Jul 27, 2020 - Sep 20, 2020

"Giulia does an amazing job providing excellent assistance for our Shopify store. She is very knowledgable and has been able to successfully handle customer concerns."

Private earnings
Rating is 5 out of 5.
5.00 Jul 15, 2020 - Jul 19, 2020

"Great job!! Highly recommended!"

Private earnings
Rating is 4 out of 5.
4.00 Jun 5, 2017 - Jun 6, 2017
Private earnings

Giulia C. has more jobs. Create an account to review them

Portfolio

Outfit - User Generated Content (UGC)
Outfit - User Generated Content (UGC)
Skincare - User Generated Content (UGC)
Skincare - User Generated Content (UGC)
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Giulia C.

Giulia C.

Boca ChicaDominican Republic
Job Success
Top Rated
16
Total Jobs
2,089
Total Hours

View profile

eCommerce Virtual Assistant | Customer Support | UGC Content

Specializes in
Seeking for an expert eCommerce Virtual Assistant? You are looking at the right profile! I am an experienced virtual assistant who has been supporting international e-commerce stores (Dropshipping, Retail, and Print-on-Demand). Engaging, patient, and highly motivated customer service professional with 5 years of experience in the Hospitality industry. ✅ Leadership, Training, and Management - Quality Assurance - Product Training - Process Docs Creation - Team Management - Coaching ✅Customer Support for E-commerce stores - Email (Zendesk, Gorgias, Reamaze) - Chat (Talkto Live Chat) - Social Media Management & Moderation - Order Fulfillment (Shopify, Alaiko, Backerkit) ✅Admin Work - Data Entry - G-suite (Google Docs, Google Sheet, etc.) - Microsoft Office (Word, Excel/ CSV files, Outlook, etc.) - Collecting emails and contact information - LinkedIn Research - Internet Research - File Conversion (PDF to Excel/Word)
Rating is 5 out of 5.
5.00 Mar 26, 2021 - Sep 22, 2022

"Giulia has been a great asset to our team, she is very nice, and she did an excellent job with our social media reputation as a comment moderator, keeping our clients happy with an amazing style of writing. She has a great personality and we hope to work with her again in the future."

Private earnings
Rating is 5 out of 5.
5.00 Jan 27, 2021 - Mar 1, 2022

"Giulia did a fantastic job assisting us in various different areas. She is quick, resourceful, and learns fast. Unfortunately, she had to leave us because of an opportunity that she got. We wish you the best Giulia!"

Private earnings
Rating is 5 out of 5.
5.00 Jan 28, 2021 - Nov 19, 2021

"Giulia did an excellent job managing our social media platforms. She has outstanding communication skills and has been able to successfully handle different kinds of comments. She is also really communicative and dedicated to our projects. During our busy days she was able to provide additional assistance in our customer support. We highly recommend her! :)"

Private earnings
Rating is 5 out of 5.
5.00 Jul 27, 2020 - Sep 20, 2020

"Giulia does an amazing job providing excellent assistance for our Shopify store. She is very knowledgable and has been able to successfully handle customer concerns."

Private earnings
Rating is 5 out of 5.
5.00 Jul 15, 2020 - Jul 19, 2020

"Great job!! Highly recommended!"

Private earnings
Rating is 4 out of 5.
4.00 Jun 5, 2017 - Jun 6, 2017
Private earnings

Giulia C. has more jobs. Create an account to review them

Portfolio

Outfit - User Generated Content (UGC)
Outfit - User Generated Content (UGC)
Skincare - User Generated Content (UGC)
Skincare - User Generated Content (UGC)
Want to see more? Create Account
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