"I had the pleasure of working with Mark for several years as a technical writer. His attention to detail, willingness to lend a hand when needed, and commitment to excellence for each and every product delivery was second to none. He was consistently a joy to work with, both on a professional and personal level! "

"Mark thinks like a developer in terms of automating many of the mundane tasks associated with maintaining tradition documents. Having worked on many development projects over the years, I understand how the maintenance of documentation can be a burden to dev teams and, more importantly, a risk impacting deliveries. Mark listened to our pain points (rather than diagnose) and helped us build a process to address them."