Fadil A.
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Customer Service Specialist

Energetic Customer Service Representative with 10+ years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. Through my years of experience, I have developed excellent customer service skills and rapport-building abilities. I give everything I do 100% commitment and dedication. I have worked as a coach and trainer which comes together with Quality. I'm fluent in English, French and Arabic. I'm an all-around support pro, with outstanding skills in email, ticketing, chatting, and phone support. No matter what situation arises, I know how to handle it with care and efficiency. I excel at communication, and I'm always ready to talk to people and keep them happy & satisfied.
Work history

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  • Sales & Marketing
  • System Administration
  • Zendesk
  • Content Management
  • Email Communication
  • Customer Experience