Muhammad Sajid M.

Muhammad Sajid M.

IslamabadPakistan
Rising Talent

Customer Service Manager

I have Master's degree in Business Administration with Marketing and have about 7 years of working experience in IT Sector. In a SaaS company, I am working as a Customer Engagement Manager and have experience in: - Client Management - Account Management - Strategic and Social Selling - Product Demonstration - Customer onboarding - Project Documentation - Bug Tracking - Product Testing I have professional expertise in other several sales and support operations. Due to my professional study, experience and Customer knowledge, I am sure my current expertise will be useful for your company's different wings such as: - Sales-Support Operations - Customer Care - Order Processing - Customer Handling - E-Commerce Operations - Email and Live chat Support - Order Cancellation - Management of SmarterTrack, Zendesk, Jira, and Provide Support systems
Rating is 5 out of 5.
5.00 of 1 reviews Feb 1, 2022 - Present
Rating is 5 out of 5.
5.00 Nov 2, 2022

"Sajid is a very good communicator and hard-working individual. He has been with us for about a year and has been punctual, smart and has a good amount of knowledge. He is helpful and willing to learn something new!"

Job in progress

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Muhammad Sajid M.

Muhammad Sajid M.

IslamabadPakistan
Rising Talent
2
Total Jobs
280
Total Hours

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Customer Service Manager

Specializes in
I have Master's degree in Business Administration with Marketing and have about 7 years of working experience in IT Sector. In a SaaS company, I am working as a Customer Engagement Manager and have experience in: - Client Management - Account Management - Strategic and Social Selling - Product Demonstration - Customer onboarding - Project Documentation - Bug Tracking - Product Testing I have professional expertise in other several sales and support operations. Due to my professional study, experience and Customer knowledge, I am sure my current expertise will be useful for your company's different wings such as: - Sales-Support Operations - Customer Care - Order Processing - Customer Handling - E-Commerce Operations - Email and Live chat Support - Order Cancellation - Management of SmarterTrack, Zendesk, Jira, and Provide Support systems
Rating is 5 out of 5.
5.00 of 1 reviews Feb 1, 2022 - Present
Rating is 5 out of 5.
5.00 Nov 2, 2022

"Sajid is a very good communicator and hard-working individual. He has been with us for about a year and has been punctual, smart and has a good amount of knowledge. He is helpful and willing to learn something new!"

Job in progress

Private earnings

Muhammad Sajid M. has more jobs. Create an account to review them

Portfolio

My Portfolio
Want to see more? Create Account

Skills

Less than 30 hrs/week