Muhammad Sajid M.
Islamabad, Pakistan
Rising Talent
Customer Service Manager
$10.00/hr
I have Master's degree in Business Administration with Marketing and have about 7 years of working experience in IT Sector. In a SaaS company, I am working as a Customer Engagement Manager and have experience in:
- Client Management
- Account Management
- Strategic and Social Selling
- Product Demonstration
- Customer onboarding
- Project Documentation
- Bug Tracking
- Product Testing
I have professional expertise in other several sales and support operations. Due to my professional study, experience and Customer knowledge, I am sure my current expertise will be useful for your company's different wings such as:
- Sales-Support Operations
- Customer Care
- Order Processing
- Customer Handling
- E-Commerce Operations
- Email and Live chat Support
- Order Cancellation
- Management of SmarterTrack, Zendesk, Jira, and Provide Support systems
Work History
Customer Service/ Administrative
5.00
of 1 reviews
Feb 1, 2022
-
Present
5.00
Nov 2, 2022
"Sajid is a very good communicator and hard-working individual. He has been with us for about a year and has been punctual, smart and has a good amount of knowledge. He is helpful and willing to learn something new!"
Job in progress
Private earnings
Muhammad Sajid M. has more jobs. Create an account to review them
Portfolio
Skills
- Zendesk
- Email Support
- CRM Software
- Sales Operations
- Zoho CRM
- Customer Support
- Jira
- Virtual Assistance
- Customer Service
- Order Processing
- Live Chat Operator
- Ticketing System
- Executive Support
- Troubleshooting
- Multitasking
Muhammad Sajid M.
Islamabad, Pakistan
Rising Talent
2
Total Jobs
280
Total Hours
View profile
All work
Customer Service Manager
Specializes in$10.00/hr
I have Master's degree in Business Administration with Marketing and have about 7 years of working experience in IT Sector. In a SaaS company, I am working as a Customer Engagement Manager and have experience in:
- Client Management
- Account Management
- Strategic and Social Selling
- Product Demonstration
- Customer onboarding
- Project Documentation
- Bug Tracking
- Product Testing
I have professional expertise in other several sales and support operations. Due to my professional study, experience and Customer knowledge, I am sure my current expertise will be useful for your company's different wings such as:
- Sales-Support Operations
- Customer Care
- Order Processing
- Customer Handling
- E-Commerce Operations
- Email and Live chat Support
- Order Cancellation
- Management of SmarterTrack, Zendesk, Jira, and Provide Support systems
Work History
Customer Service/ Administrative
5.00
of 1 reviews
Feb 1, 2022
-
Present
5.00
Nov 2, 2022
"Sajid is a very good communicator and hard-working individual. He has been with us for about a year and has been punctual, smart and has a good amount of knowledge. He is helpful and willing to learn something new!"
Job in progress
Private earnings
Muhammad Sajid M. has more jobs. Create an account to review them
Portfolio
Skills
- Zendesk
- Email Support
- CRM Software
- Sales Operations
- Zoho CRM
- Customer Support
- Jira
- Virtual Assistance
- Customer Service
- Order Processing
- Live Chat Operator
- Ticketing System
- Executive Support
- Troubleshooting
- Multitasking
Hours per week
Less than 30 hrs/week