Jonalyn F.
Cagayan de OroPhilippines
100% Job Success
Top Rated Plus

eCommerce Manager, Gorgias Customer Service, POD, Amazon & ETSY Mngt

Trusted and well experienced eCommerce Manager handling effectively different eCommerce stores and team projects from Shopify, Amazon, eBay, HQ Commerce and ETSY. I have manage the following: ✅ Order Fulfillment - thru Oberlo, Shopified/Dropified, Aliorder, Aliexpress, eBay, Amazon, Amazon Selling Central, Walmart, Home Depot, and Costway. ✅ Managing suppliers - disputes, refund, and replacements ✅ Customer Services - thru Zen desk, Reamaze, Gorgias, Zoho mail, Gmail, Instagram, and Facebook messenger ✅ Product Search and Listing (Shopify, Amazon, eBay, and Etsy) through manual or using of sourcing app like eCommerce inspector, Niche Scraper, Product Spy and Jungle Scout ✅ Keywords Research - thru the use of Marmalead ✅ Shopify Store Theme Set-Up ✅ Canva Photo Editing ✅Email Marketing -(Mailchimp and Klaviyo -content and promotional sales marketing) ✅ Project and Team Management - (using Asana, Trello, Monday.com, Notion and Click-up applications) ✅ Creating product listing - through ETSY, Merch by Amazon, Printify, Printiful, HQ Commerce, & Shopify. ✅ Uploading and editing T-shirt designs - through Printify and Printful for POD stores. ✅ Editing designs and creating mock-ups - through Adobe Photoshop, Gooten and Place IT. ✅ Social Media Moderation - (Facebook, Instagram, and Pinterest). ✅ Reviews.io Management ✅ JustCall Management ✅ Hand-written notes Management ✅Live Chat Management through Tidio, Gorgias Chat Bot ✅ eCommerce Store Operations Management ✅Facebook Ads Campaign ✅Keepa Research and Reading If you are looking for a seasoned eCommerce Virtual Assistant/Manager to help you succeed in this venture, then let's set-up for a call.

Jonalyn F. has more jobs. Create an account to review them

Skills

  • Zendesk
  • Team Management
  • Product Listings
  • Facebook
  • Amazon Plugin
  • Instagram
  • ClickUp
  • Virtual Assistance
  • Gorgias