Malach M.
NairobiKenya
100% Job Success

Zendesk Expert, Project Manager and Technical Customer Support Manager

With over 9,000 Upwork hours, I have honed my skills in implementing and managing Zendesk systems. My expertise extends to a wide range of areas, including system configuration, customization, integration, process mapping and optimization, app development, integrations, automation, and APIs. I help clients implement and optimize their Zendesk platforms, integrate with other systems, and develop and optimize customer support processes.
Work history

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Skills

Skills

  • Zendesk
  • API
  • Data Mining
  • Data Engineering
  • Zendesk API
  • Ticketing System
  • Technical Support