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Ozioma N. Status: Offline
Ikeja, Nigeria
73% Job Success

Customer Service Representative | Virtual Assistant

With over 4 years of hands-on experience, I bring a unique blend of customer care expertise and virtual assistance skills to help you streamline operations, solve problems, and boost customer satisfaction. Whether it’s managing schedules, handling customer inquiries, or taking on time-consuming tasks, I’m here to free up your time and make your business run smoother. Let’s work together to create a seamless experience for your clients and support your growth! MAIN SERVICES ✅ Chat & Phone Customer Support ✅ Virtual Assistant Support ✅ Calendar & Email Management ✅ Research Assistance ✅ Data Entry & Management ✅ Project Coordination ✅ Social Media Management ✅ Administrative Support ✅ Travel Planning Tools: ✅ Microsoft Suite: Word, Excel, PowerPoint, OneNote, OneDrive ✅ Project Management: Asana, Trello, Slack, Zoom, Skype ✅ Graphic Design: Canva, Lightroom, Crello ✅ E-commerce: Shopify, Etsy ✅ CRM: HubSpot, Zoho, Intercom ✅ Google Workspace: Gmail, Google Drive, Google Sheets, Google Docs, Google Meet, Google Calendar WHY HIRE ME? ✅ Empathy: I prioritize people and am skilled in conflict resolution, ensuring customers feel heard and valued. ✅ Expert Communication: My clear and friendly communication style ensures smooth interactions with clients and team members. ✅ Adaptability & Learning: I thrive on embracing new software and systems, always striving for innovation to move your business forward. ✅ High Response Time: I provide efficient and quick responses to ensure seamless operations and satisfied clients. I combine customer service expertise with virtual assistance to deliver exceptional, personalized support for your business needs. Let me be your go-to guy for all your customer service and virtual assistant needs! 😊
Work history
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Skills

Skills

  • Online Chat Support
  • Phone Support
  • Email Support
  • Data Entry
  • Scheduling
  • Microsoft Excel
  • Ecommerce
  • Data Analysis
  • Presentations
  • Graphic Design
  • Social Media Management
  • Customer Analysis
  • Travel Itinerary
  • Internal Reporting
  • Customer Onboarding

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