Jean Sony C.

Santo Domingo, Dominican Republic

Cybersecurity Analyst | Customer Success | Digital Marketing

$20.00/hr

Hello! Thank you for visiting my profile. I am a versatile professional with expertise in Cybersecurity Analysis, Customer Success, and Digital Marketing. With a solid foundation in these areas, I offer a unique combination of skills that can greatly benefit your organization. As a Cybersecurity Analyst, I have a deep understanding of the ever-evolving threat landscape and possess the ability to identify and mitigate potential risks. I excel in conducting security assessments, vulnerability management, and implementing robust security measures to protect valuable assets. My knowledge of industry best practices and compliance standards enables me to develop effective security strategies tailored to your specific needs. In addition to my cybersecurity skills, I have a proven track record in Customer Success. I am adept at building strong relationships with clients, understanding their needs, and providing them with exceptional support and guidance. I excel in ensuring customer satisfaction by delivering timely solutions and addressing any concerns they may have. My goal is to enhance customer experience and foster long-term partnerships. Furthermore, I possess a keen interest and experience in Digital Marketing. I am well-versed in developing comprehensive marketing strategies, managing social media campaigns, optimizing websites for search engines, and analyzing data to drive business growth. I understand the importance of leveraging digital channels to reach target audiences effectively and maximize brand visibility. With a results-oriented mindset, excellent communication skills, and a passion for continuous learning, I am dedicated to delivering exceptional outcomes in all areas I specialize in. I am confident that my diverse skill set and dedication to excellence make me an ideal candidate for your organization's cybersecurity, customer success, and digital marketing needs. Please feel free to reach out to discuss how I can contribute to your success and help you achieve your goals. I look forward to collaborating with you!

Work History

Detail.com: Customer service specialist

5.00 Feb 28, 2023 - May 15, 2023

Private earnings

Email Customer Support Representative for Shopify Business

Jun 8, 2020 - May 23, 2022

No feedback given

Private earnings

Assistant/Virtual Assistant/LinkedIn

Jan 7, 2020 - Jul 2, 2021

No feedback given

Private earnings

Email Customer Support Representative for Shopify Business

Jun 1, 2020 - Jul 2, 2021

No feedback given

Private earnings

Virtual assistant (va) english french

5.00 Jan 6, 2020 - Feb 6, 2020

Private earnings

WANTED: French Speaking Sales Agent

4.60 Aug 12, 2019 - Oct 23, 2019

"Sony is a great sales rep. Honest, hard working, coachable and willing take on feedback in order to better himself. We wish him all the best in his future endeavours"

Private earnings

Dominican Republic : Looking for a sales representative in Dominican Republic (less than one month)

Apr 10, 2019 - Oct 15, 2019

No feedback given

Private earnings

French Native speaker needed for Zendesk customer service

2.65 Aug 8, 2019 - Aug 9, 2019

Private earnings

Midlevel Telemarketing

5.00 Jan 23, 2019 - Jan 25, 2019

"Sony is a very intelligent and humble individual. He only received a few hours of complex training and he was able to communicate with our customers and contacts as if he had been in the industry for years. I was also impressed with his ability to quickly and proficiently build rapport not only with our customers and contacts but with our team as well. The task he had in front of him was completed way ahead of schedule and we will be hiring Sony again for customer service, telemarketing, telesales, and data entry in the near future! Thanks again Sony for your hard work and dedication."

Private earnings

FR customer service rep needed for Amazon seller, emails and phone

4.70 Dec 4, 2018 - Dec 10, 2018

"It was a real pity to end so soon the contract with Sony. He's a really enthusiast, positive and energetic person, with plenty of skills (among which 3 languages perfectly spoken and checked personally). Extremely motivated and determined to fulfil any request you may have. Highly recommended to anybody needing EN, FR or ES customer service and translation. Would hire him again with no doubts! Thanks a lot Sony and looking forward to possible work again together"

Private earnings

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