Elizabeth L.
Caloocan City, Philippines
100%
Job Success
Top Rated Plus
Virtual Assistant | Administrative Assistant | Account Manager | CSR
$10.00/hr
Good day!
Hi, Lizzy here, your customer service expert. Hire me if you are looking for someone to help your increase your sales. Reliable and hardworking. I work with high standards and accuracy.
Me llamo Elizabeth Leyson. He estado en la industria de BPO por una década. Empecé como un representante de soporte técnico en una cuenta local. Después de 2 años decidí intentar si podía hacerlo en una cuenta internacional. por suerte, conseguí el trabajo. Fui un representante de servicio al cliente en una cuenta de compras en línea. Mi papel fue asistir al cliente en cómo perder en línea, buscar el producto, cómo pagar la orden hasta rastrear un paquete. Yo he sido un representante de servicio al cliente en una cuenta de tarjeta de crédito. Es mi trabajo explicar al cliente por qué su fractura aumenta o cómo la calcula. Y también me ayuda a ellos en procesar sus autorizaciones de tarjeta de créditos.
- Account Verification
- Loan Processor
- Administrative Support
- Virtual Assistant
- Billing - Credit card company
- Credit Granting - Card Application
- Order processing and Tracking of shipment/parcel - Amazon
- Technical Support - Internet Service and Networking
- Transcription ( Spanish to English and vice versa )
Knowledgeable in;
-Inbound-Outbound Calls, Email, and Chat
-Microsoft Office (Excel, Word, Outlook, and Powerpoint)
-MS Teams and Zoom
-Canva
-Skype
-Adobe Photoshop3
-Hubspot
-Facebook Ads
-Phone burner
-Vici
-Real Estate Cold Calling
-G Suite (Gmail, Google Calendar, Google Docs, Google Sheets)
-Asana and Monday.com
-Gorgias and Zendesk
Work history
Work history
Temporary Customer Service Representative
May 13, 2023
-
May 17, 2023
5.00
"We appreciate Elizabeth's time given to the project and we continue to wish you well in all of your future endeavors."
Private earnings
Customer Service Representative
Jan 12, 2023
-
Feb 21, 2023
5.00
"Elizabeth was a great addition to the team while she worked with us, she was very hard-working. We are grateful for her time and dedication to the project and wish…
Private earnings
Cold Calling / Information Verification / Appointment Setting to call US based companies
Mar 21, 2022
-
Nov 10, 2022
5.00
"Lizzie was a huge help to our team! She was working on a test project that has since wrapped up, but we would love to bring her back in the…
Private earnings
Rapdi test inbond agent
Dec 24, 2021
-
Mar 14, 2022
4.00
Private earnings
Conference reviewing
Nov 4, 2021
-
Dec 31, 2021
No feedback given
Private earnings
Tax reviews agent
Nov 18, 2021
-
Dec 24, 2021
5.00
Private earnings
Click through training videos
Nov 30, 2021
-
Dec 2, 2021
5.00
Private earnings
Sales Representative
Jun 15, 2023
-
Present
Job in progress
Private earnings
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Skills
Skills
- Spanish
- Spanish to English Translation
- Spreadsheet Software
- Technical Support
- Web Design