Leonardo Davi n.
FortalezaBrazil
100% Job Success
Top Rated Plus

Customer Service /Technical support Specialist and consultant

Thank you for visiting my profile; I am an enthusiastic Computer Science student with an analytical, motivated, and optimistic mind. I am a Well-qualified customer support specialist, proficient in handling complex issues and promoting positive experiences in dynamic and high-pressure environments. Efficiency-driven and organised with a team-orientated mentality and dedication to customer satisfaction, business goals, and sales excellence. I have successfully worked with customers and sales for more than seven years. Besides being a professional freelancer, I run a BPO Startup company based in London. A little bit more about me. I am a lover of football, arts and sciences. I am genuinely passionate about Psychology, Astrophysics, Business and Information Technology. I will be more than happy to contribute for the success of your project. Have a fantastic day!
Work history

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Skills

Skills

  • Zendesk
  • Quality Assurance
  • SaaS
  • Technical Support
  • Email Communication
  • Communication Etiquette