Nikola G.
PodgoricaMontenegro
100% Job Success
Top Rated

Customer and Technical Support Specialist

I'm a qualified Customer and Technical Support Representative with more than 4 years experience in fast-paced customer service environments. Experienced with Tech support, Customer service, E-commerce, Troubleshooting. If you are looking for professional and polite approach to your customers, please don't hesitate to get in touch with me. I am very patient, communicative individual and I take every customer inquiry seriously and provide the most efficient answer. Proficient using: ZenDesk, Intercom, WHMCS, LA Desk, Gorgias, Salesforce, Shopify, Oberlo, Slack (for internal team communication), Stripe (for payment processing), MS Office, Adobe Photoshop, Sony Vegas Pro, back office/debugging tools...

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Skills

  • Technical Support
  • HTML
  • Email Communication
  • Microsoft Office
  • Communications