Nikola G.
Podgorica, Montenegro
100%
Job Success
Top Rated
Customer and Technical Support Specialist
$15.00/hr
I'm a qualified Customer and Technical Support Representative with more than 4 years experience in fast-paced customer service environments. Experienced with Tech support, Customer service, E-commerce, Troubleshooting.
If you are looking for professional and polite approach to your customers, please don't hesitate to get in touch with me. I am very patient, communicative individual and I take every customer inquiry seriously and provide the most efficient answer.
Proficient using: ZenDesk, Intercom, WHMCS, LA Desk, Gorgias, Salesforce, Shopify, Oberlo, Slack (for internal team communication), Stripe (for payment processing), MS Office, Adobe Photoshop, Sony Vegas Pro, back office/debugging tools...
Work history
Work history
First line remote tech support specialist required for an growing web app.
Oct 31, 2019
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May 31, 2023
Private earnings
Tech Support needed for small/growing iOS/MacOS Startup App
Feb 11, 2021
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May 25, 2022
"Nikola is a super smart guy who is a self starter, as well as bring friendly and outgoing to customers. Always a pleasure to interact with."
Private earnings
Customer Support
Dec 27, 2021
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May 9, 2022
"Nikola is a great support representative!"
Private earnings
We need a customer support person with a Mac
May 7, 2021
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Dec 23, 2021
"Everything great."
Private earnings
Livechat Sales-MUST HAVE PERFECT ENGLISH! Weekly pay based on the quality and quantity of your work!
May 3, 2020
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May 3, 2020
Private earnings
Customer Support and Technical Analyst
Jul 16, 2019
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Oct 21, 2019
Private earnings
Mate Customer Support
May 9, 2022
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Present
Job in progress
Private earnings
Fintech Support Specialist / IT Engineer to Provide Amazing Support
Aug 17, 2020
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Present
Job in progress
Private earnings
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Skills
Skills
- Online Chat Support
- Technical Support
- HTML
- Email Communication
- Customer Service
- Microsoft Office
- Data Entry
- Communications
- CSS