Leilanie B.
Davao CityPhilippines
100% Job Success

Skilled Virtual Assistant with Excellent Customer Service Skills

I am highly skilled in communicating with clients over the phone and email. With years of experience in taking escalated calls and complaint handling both on the phone and email, gained me the top rated team leader while still working in the BPO industry. I am an expert in LinkedIn Lead Generation, Lead Conversion, capable of generating laser-focused leads for your business. Well-versed with Google documents as well as Office applications, I am an asset when it comes to Administrative Tasks. I am a Social Media Manager, with extensive background in content planning and well-versed in LinkedIn and YouTube Optimization. An AMADEUS and SABRE GDS expert with a strong background in the travel industry and airline ticketing system. I can effectively utilize resources to complete tasks, can work well with less supervision, highly independent and results-driven. I meet deadlines and do not get into commitments I cannot complete. I am a team player but is always reliable, guaranteed to complete tasks even exceeding expectations. I look forward to expanding my horizons in providing excellent, world-class customer service and anything else you may need help with.

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Skills

  • Social Media Management
  • List-Based Infographics
  • File Maintenance