Mark Steven V.
Cebu CityPhilippines

Expert Quality Analyst for Customer Experience

I've consistently believed in the power of perseverance and consistently exceeding expectations as crucial elements for success across industries. As a graduate with a Bachelor's Degree in Entrepreneurship, I've actively sought to broaden my horizons, working in diverse roles such as customer support in banking, billing expert in telecoms, healthcare insurance associate, and support in technical industries like ISPs, home security, ATMs, and POS. My journey has led me to roles as a quality analyst, product trainer, and the opportunity to build and manage a customer service team for a start-up, contributing significantly to the department's success.

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  • Marketing Management
  • Microsoft Outlook
  • Microsoft Office
  • Technical Support