Shiara Mae S.
AntipoloPhilippines
100% Job Success
Top Rated

Email support representative

Born to be a leader, hard-working and a competitive person. Competitive by means of doing the best that I can to provide a high quality of service and ensures that I’m doing my job with Integrity. Professional enough in handling stress and hard work by simply diverting my attention to other stuff. Work enthusiast and knows how to communicate in Filipino, English, and Japanese. Highly competent in communicating in both written and verbal for Filipino and English. Knowledgeable in utilizing MS Office such as Microsoft Word and Powerpoint. Also with installing software programs and basic troubleshooting in devices. Education and qualifications: - Centro Escolar University - Bachelor of Science, Major in Tourism Management - Canadian Tourism and Hospitality Institute- Travel and Tourism - St. Joseph College, Olongapo city– 1st to 4th year High School - Columban College, Olongapo city – Kindergarten to Grade 6 WORK EXPERIENCE: September 2019 - April 2020 Strikingly Japanese and English Email/Chat Support June 2016- August 2019 Shore Solutions Training Assistant (fraud analyst)(Moderator) March 2016- June 2016 JP English Corp ESL Teacher May 2015 - March 2016 TASKUS PH EMAIL SUPPORT REPRESENTATIVE January 2015 - April 2015 TELEPERFORMANCE EDSA CUSTOMER SERVICE REPRESENTATIVE October 2014 - January 2015 SEATTLE’S BEST COFFEE      Barista

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Skills

  • Zendesk
  • Social Media Management
  • Email Communication
  • Facebook Ads Manager
  • Training & Development
  • Campaign Optimization
  • Training Online LMS
  • Training Materials