Estelamie Ray Catherine F.
Mandaue CityPhilippines
100% Job Success
Top Rated

Discord and Social Media Manager/Moderator (Customer Service)

I can help you with your Discord and Social media needs. *Discord Management* -Build a Discord server - Moderator for NFTs, Web3, text-to-video AI server, Daily routine app and Cosplayers -Grow a community - Invite people to join - Welcome new members - Direct people to the correct channels - Engage with the members - Implement rules - Bans members who do not follow server rules - Does other tasks depending on what needs to be done within the community - Manage Staffing Schedules for Moderators -Training junior moderators *Social Media Management* "Social Media Comment Moderation and Engagement" - IG Growth Management (Manual Method) - Targeting Filtered Demographics - Classic Follow | Unfollow - Pure Engagement, Like, Comments and DMs - DM Grouping - Influencer Outreach - Lead Generation - Content Creation, captions, hashtags - Schedule posts on IG manually or with the use of different scheduling apps - Instagram Reels management (scheduling and posting content) - Graphic Designing using Canva * Facebook Page management* - Facebook Engagement - responds to Facebook page queries, questions, comments for interaction and direct messaging prospects - Facebook Page Moderator - filters out Accept/ Decline Join Member Requests, Accept/ Decline posts from Members, responds to DM, and sends Welcome messages to new members. - Creating traffic to the client's FB page by sending invites to participate in a review for Sponsored ads. *LinkedIn* - Direct messaging prospective candidates on LinkedIn to join a freelancing platform to grow the community. *YouTube* - Upload and schedule videos on the client's account. Thanks for viewing my profile. Let's talk!

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Skills

  • Email Support
  • Social Media Management
  • Community Moderation
  • Instagram
  • Technical Support
  • Twitter/X Marketing