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Muhammad T. Status: Offline
Lahore, Pakistan
100% Job Success

Property Management | Short-Term Rental | Customer Support Service

Hello, I'm Talal, but you can call me Alex as well. I have gathered diverse experience over the last 6 years working as a Virtual Assistant, Telemarking expert, and customer support representative. I speak fluent English and have experience cold calling the US and European businesses within health insurance. For the past 5 years, I have been working as a full-time property manager, Managing Short Term Rentals on different platforms such as Airbnb, Agoda, Booking.com, VRBO, Flipkey, Wimdu, Expedia, etc, Helping property owners to manage their property through Channel Manager and different online travel agencies. Being an expert in handling objections with convincing power, I can bring a massive number of sales on board in a short period. I am a responsible and hardworking professional who can contribute to the success of your project. I am an excellent communicator, as well as intelligent and personable. I am always eager to learn and can quickly become fully acquainted with new programs or products in order to achieve the best results. My Expertise Spans Across: 💼 🌟 Property Management: With over 5 years of experience managing short-term rentals on various platforms, including Airbnb, Agoda, Booking.com, VRBO, Flipkey, Expedia, and more, I help property owners optimize their listings and boost revenue. 🌟 OTA Management: I specialize in channel management, ensuring seamless synchronization and updates across booking platforms to maximize occupancy rates. 🌟 Customer Support: My dedication to delivering 5-star service includes prompt responses, inquiry handling, and a focus on guest satisfaction. 🌟 Administrative Proficiency: I excel in project management, web research, transcribing, email management, scheduling, lead generation, and more, allowing you to delegate administrative tasks and focus on core business areas. 🌟 Telemarketing & Cold Calling: I've successfully employed these skills to increase sales and provide exceptional customer service. Additional Skills: 🛠️ ✅ Database Management ✅ Calendar Management ✅ Social Media Marketing ✅ Channel Manager Integration and Optimization ✅ Inventory and Purchasing ✅ Excellent Customer/Vendor/Owner Relations ✅ Meeting Planning 🌐 My Work Environment: 🖥️ High-End Equipment: Equipped with top-tier PC and backup laptop to ensure uninterrupted workflow. 🌐 High-Speed Internet: A 60MB/sec broadband connection guarantees seamless online operations. 🎧 Noise Cancellation: Utilizing noise-canceling headsets for a distraction-free customer support experience. 🏢 Dedicated Home Office: Working from a home office designed for productivity to deliver the highest quality of work. ►►► Why Would You Hire Me? ☆ Committed to delivering the highest standards of accuracy and quality work. ☆ Consistently meeting project deadlines with reliable work. ☆ As a full-time Upwork freelancer, I'm accessible 24/7 to meet your project ne ☆ Quick responses on Upwork for efficient collaboration. ☆ Adapt quickly to new programs and products to achieve optimal results. ☆ Fast and stable internet connection ensures consistent online availability. ☆ Online for a minimum of 18 hours per day to provide prompt responses and support.
Work history
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Skills

Skills

  • List Building
  • Data Entry
  • Cold Calling
  • Telemarketing
  • Inbound Marketing
  • Sales
  • Customer Support
  • Property Management
  • Photo Editing
  • Online Chat Support
  • Email Support
  • Communications
  • Phone Communication

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