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Shweta S.

Shweta S.

Mumbai, India
Job Success
Top Rated Plus

Operations Management

With more than nine years of experience in customer service, I am adept in customer loyalty, relationship, and value management. During my tenure with Reliance Digital, I have built lasting customer relationships, salvaged vital accounts, and strengthened customer loyalty. Moreover, while my on-the-job experience has afforded me a well-rounded skill set, including first-rate analytical and communication skills, I excel at: 1. Increasing customer loyalty by twenty percent by developing and improving interaction and improvements. 2. Growing repeat business ten percent more by maximizing customer satisfaction. 3. Rooting out inefficiencies, incorrect procedures, and harmful practices. 4. Investigated and resolved billing discrepancies and rectified shipping delays to win back customer trust. 5. Worked with cross-functional teams to improve accounting and logistics processes to prevent future issues. 6. Instituted new training programs, accountability measurements, and performance goals.
Rating is 5 out of 5.
5.00 Jul 16, 2021 - Oct 29, 2021

"Shweta was a great asset to the company. A fierce leader and came up with some great ideas to bring the company further."

Private earnings
Rating is 5 out of 5.
5.00 Jul 21, 2021 - Jul 24, 2021

"Very good in getting the job done!"

Private earnings
Shweta S. has more jobs. Create an account to review them

Skills

Shweta S.

Shweta S.

Mumbai, India
Job Success
Top Rated Plus
5
Total Jobs
2,678
Total Hours

View profile

Operations Management

Specializes in
With more than nine years of experience in customer service, I am adept in customer loyalty, relationship, and value management. During my tenure with Reliance Digital, I have built lasting customer relationships, salvaged vital accounts, and strengthened customer loyalty. Moreover, while my on-the-job experience has afforded me a well-rounded skill set, including first-rate analytical and communication skills, I excel at: 1. Increasing customer loyalty by twenty percent by developing and improving interaction and improvements. 2. Growing repeat business ten percent more by maximizing customer satisfaction. 3. Rooting out inefficiencies, incorrect procedures, and harmful practices. 4. Investigated and resolved billing discrepancies and rectified shipping delays to win back customer trust. 5. Worked with cross-functional teams to improve accounting and logistics processes to prevent future issues. 6. Instituted new training programs, accountability measurements, and performance goals.
Rating is 5 out of 5.
5.00 Jul 16, 2021 - Oct 29, 2021

"Shweta was a great asset to the company. A fierce leader and came up with some great ideas to bring the company further."

Private earnings
Rating is 5 out of 5.
5.00 Jul 21, 2021 - Jul 24, 2021

"Very good in getting the job done!"

Private earnings
Shweta S. has more jobs. Create an account to review them

Skills

As Needed - Open to Offers

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