Borislava A.
Varna, Bulgaria
100%
Job Success
Top Rated
STR Automation & Integrations Expert/ Airbnb & Vacation Rental Manager
$20.00/hr
⭐TOP RATED⭐
✔️10+ Years Experience
⭐100+ perfect 5-star reviews on Upwork⭐
✔️ Returning Clients
✔️ 100% Satisfied Clients
🔥 Working exclusively in the vacation rental field since 2015
🔥 Extensive experience working with owners and companies from different countries
👌📌❤️Coaching
Automation, Systems and Integration Expert STR
Top rated Airbnb & Vacation Rental Manager with 100% 5 star reviews and 10+ years in the hospitality industry. I help property owners and STR businesses increase revenue, automate operations, and deliver outstanding guest experiences.
^Previous experience managing properties in Florida, Vermont, California, Nevada, UK, France, Brussels, Luxembourg, Bulgaria, Prague, Finland, Israel and many more^.
I am familiar with different platforms like:
✔️Airbnb
✔️ Booking
✔️HomeAway
✔️VRBO
✔️Tripadvisor
✔️Expedia and many more
I'm also familiar with:
✔️Tokeet
✔️Hospitable (formerly Smartbnb)
✔️Wheelhouse and Pricelabs
✔️Streamline
✔️Guesty
✔️Fantastic Stay Vacation Rental Software
✔️Smoobu
✔️Hostaway
✔️Kaba E-Code Wireless
✔️Lynx
✔️Turno
✔️ChatGPT
✔️WhatsApp
✔️Slack
✔️Mail Chimp
✔️Google Docs
✔️Help Scout
✔️Notion
✔️Airtable
✔️Trello
✔️Asana and many more!
💡** I can easily list and integrate properties to your preferred channel manager or software**
💡**I have worked with numerous property managers around the world. I know exactly how to grow your business, increase sales and provide exceptional hospitality to your guests**
💡**I am interested in working on long-term projects. If you're looking for actual results that align tightly with your business needs and goals, feel free to invite me to your job. I have one single, solitary mission... To make your guests HAPPY.**
Feel free to shoot me a quick message, and let's chat further.
MAIN SERVICES
✔️AIRBNB PROPERTY MANAGEMENT
- Instant communication with guests via Airbnb messenger, chat or email in a friendly and efficient manner
- Responding to guest inquires
- Handling instant bookings
- Dealing with emergencies and Airbnb Resolution Center
- Managing listing calendars and availability
✔️MAINTENANCE SUPPORT
- Coordinating technical issues with your maintenance team (text messages, emails, and calls)
- Coordinating cleanings with your housekeeping team (text messages, emails, and calls)
✔️REVIEW MANAGEMENT
- Writing reviews for your guests
- Writing answers to your guest reviews
✔️LISTING MANAGEMENT
- Choosing a photo and a title that provokes visitors to click on your listing
- Writing a description that converts potential customers into real guests
✔️SALES MANAGEMENT
Negotiating with your clients, offering alternatives, last-minute or long-stay discounts, etc
✔️SYNCHRONIZATION OR CHANNEL MANAGEMENT
Synchronization between all different channels and platforms
🔥WORKING HOURS:
9 am to 5 pm CST
9 am to 5 pm CET
5 pm to 9 am AEDT
Testimonials from my previous UpWork clients:
⭐⭐⭐⭐⭐
Borislava did a wonderful job for us doing web research. She was easy to work with and provided high quality results and met deadlines. Borislava is a great freelancer; as usual I am very happy with our cooperation. She possesses outstanding communication skills. She did a great research with the specified requirements and delivered structured, well organized and useful conclusion of her research. She has done other jobs for us and I will hire her again. Thank you! It was pleasure to have your good assistance.
⭐⭐⭐⭐⭐
I would have no hesitation in recommending this person to my colleagues. Her ability to communicate with me was clear and concise with a great understanding of English. I was very pleased with the work received. Excellent at follow up and contact. Contract was completed quickly and effectively. Great to work with. Keep up the good work!
⭐⭐⭐⭐⭐
Borislava did exactly what she was asked, completed job very fast and job quality really impressed me. Will hire again soon.
Best regards,
Borislava
#UpworkExpert
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#FreelancerForAirbnb
#VRBOexpert
#HospitableIntegration
#GuestySpecialist
#TokeetFreelancer
#PricelabsManager
#WheelhouseExpert
#HostawaySupport
#SmoobuVA
#FantasticStaySetup
#ShortTermRentalTools
#AirbnbEurope
#STRUSA
#UpworkBulgaria
#FreelancerBulgaria
#AirbnbExpert
#STRautomation
#VacationRentalPro
#PropertyManagementTools
#BookingAutomation
#ChannelManager
#STRsoftware
#VacationRentalIntegrations
#ShortTermRentalExpert
#Smartbnb
#Hospitable
#Guesty
#Hostaway
#Tokeet
#Wheelhouse
#Pricelabs
#Smoobu
#VRBOmanager
#ExpediaPartner
#TripadvisorHost
#StreamlineSoftware
#FantasticStay
#HomeAwayManager
#AirbnbManagerUSA
#STRtech
#RentalManagementEurope
#BulgariaVacationRentals
#AirbnbBulgaria
#STRbulgaria
#VacationRentalBulgaria
Work history
Work history
Property Management Setting
Aug 29, 2024
-
Sep 19, 2024
Private earnings
Vacation Rental Ops Manager with experience in Airbnb, VRBO, Smoobu, Hospitable
Mar 27, 2023
-
Jun 10, 2023
"Borislava has all the experience she needs to run multiple short term rentals for you. She knows of the popular tools, she knows ins and outs of Airbnb and VRBO…
Private earnings
Airbnb Manager
Nov 12, 2022
-
Feb 25, 2023
Private earnings
Customer Support - Airbnb Communication
Nov 16, 2021
-
Nov 12, 2022
No feedback given
Private earnings
hello
Jan 31, 2019
-
Aug 13, 2022
No feedback given
Private earnings
Virtual Assistance / Customer Service
Oct 11, 2021
-
Aug 13, 2022
No feedback given
Private earnings
Airbnb Vrbo
Nov 22, 2021
-
Dec 11, 2021
No feedback given
Private earnings
Customer Support - Airbnb Communication
Sep 27, 2021
-
Nov 16, 2021
"Great experience!"
Private earnings
Property management support
Sep 20, 2021
-
Oct 25, 2021
Private earnings
Property Pricing for Beach Life
Aug 17, 2021
-
Aug 27, 2021
No feedback given
Private earnings
tech implementation, and quality control of listings.
Jun 6, 2025
-
Present
Job in progress
Private earnings
STR Expert Needed for Operations Audit & Coaching
May 29, 2025
-
Present
Job in progress
Private earnings
STR Channel Manager | Guesty Expert | Vacation Rental Listings (Airbnb, Booking, VRBO)
May 20, 2025
-
Present
Job in progress
Private earnings
Airbnb Management Agency Assistant / Customer Service / Scheduling
Oct 14, 2024
-
Present
Job in progress
Private earnings
Airbnb Management Agency Assistant / Customer Service / Scheduling
Jul 2, 2024
-
Present
Job in progress
Private earnings
Airbnb Management Agency Assistant / Customer Service / Scheduling
Nov 4, 2023
-
Present
Job in progress
Private earnings
Airbnb Management Agency Assistant / Customer Service / Scheduling
Jan 2, 2023
-
Present
Job in progress
Private earnings
Bulgarian Translator Needed
Aug 29, 2022
-
Present
Job in progress
Private earnings
Possible long-term English to Bulgarian translator needed for document
Aug 11, 2022
-
Present
Job in progress
Private earnings
Executive assistant & customer support
Feb 14, 2022
-
Present
Job in progress
Private earnings
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Skills
Skills
- Proofreading
- English to Bulgarian Translation
- Hospitality
- Article Writing
- Document Review
- Content Writing
- Document Conversion
- Russian to English Translation
- PDF Conversion
- Software Maintenance
- Administrative Support
- Microsoft Word
- Microsoft Office
- Bulgarian to English Translation
- Microsoft Excel
- Property Management
Project catalog
Get started working with Borislava quickly with these predefined projects.
Get started working with Borislava quickly with these predefined projects.
You will get the best property management service for your vacation rentals!
From $175
7 days delivery