Borislava A.
VarnaBulgaria
100% Job Success
Top Rated

Property Manager/Airbnb & Vacation Rental Expert/ Integrations Expert

⭐TOP RATED⭐ ✔️10+ Years Experience ⭐100+ perfect 5-star reviews on Upwork⭐ ✔️ Returning Clients ✔️ 100% Satisfied Clients I am an Airbnb & Vacation Rental Manager with 10+ years of experience in the hospitality industry. I specialize in helping property owners maximize their growth and profit through a variety of means. ^Previous experience managing properties in Florida, Vermont, California, Nevada, UK, France, Brussels, Luxembourg, Bulgaria, Finland, Israel and many more^. I am familiar with different platforms like: ✔️Airbnb ✔️ Booking ✔️HomeAway ✔️VRBO ✔️Tripadvisor ✔️Expedia and many more I'm also familiar with ✔️Tokeet, ✔️Hospitable (formerly Smartbnb), ✔️Wheelhouse and Pricelabs, ✔️Streamline, ✔️Guesty ✔️Fantastic Stay Vacation Rental Software, ✔️Smoobu, ✔️Hostaway ✔️Kaba E-Code Wireless ✔️Lynx ✔️Turno✔️ ✔️ChatGPT ✔️WhatsApp, ✔️Slack, ✔️Mail Chimp, ✔️Google Docs, ✔️Help Scout, ✔️Notion ✔️Airtable ✔️Trello ✔️Asana and many more! 💡** I can easily list and integrate properties to your preferred channel manager or software** 💡**I have worked with numerous property managers around the world. I know exactly how to grow your business, increase sales and provide exceptional hospitality to your guests** 💡**I have a small and dedicated team that provides remote customer support and booking management for properties in the USA and Europe. We're available for new projects, so if you need help, drop me a message.** 💡**I am interested in working on long-term projects. If you're looking for actual results that align tightly with your business needs and goals, feel free to invite me to your job. I have one single, solitary mission... To make your guests HAPPY.** Feel free to shoot me a quick message, and let's chat further. MAIN SERVICES ✔️AIRBNB PROPERTY MANAGEMENT - Instant communication with guests via Airbnb messenger, chat or email in a friendly and efficient manner - Responding to guest inquires - Handling instant bookings - Dealing with emergencies and Airbnb Resolution Center - Managing listing calendars and availability ✔️MAINTENANCE SUPPORT - Coordinating technical issues with your maintenance team (text messages, emails, and calls) - Coordinating cleanings with your housekeeping team (text messages, emails, and calls) ✔️REVIEW MANAGEMENT - Writing reviews for your guests - Writing answers to your guest reviews ✔️LISTING MANAGEMENT - Choosing a photo and a title that provokes visitors to click on your listing - Writing a description that converts potential customers into real guests ✔️SALES MANAGEMENT Negotiating with your clients, offering alternatives, last-minute or long-stay discounts, etc ✔️SYNCHRONIZATION OR CHANNEL MANAGEMENT Synchronization between all different channels and platforms 🔥WORKING HOURS: 9 am to 5 pm CST 9 am to 5 pm CET 5 pm to 9 am AEDT Testimonials from my previous UpWork clients: ⭐⭐⭐⭐⭐ Borislava did a wonderful job for us doing web research. She was easy to work with and provided high quality results and met deadlines. Borislava is a great freelancer; as usual I am very happy with our cooperation. She possesses outstanding communication skills. She did a great research with the specified requirements and delivered structured, well organized and useful conclusion of her research. She has done other jobs for us and I will hire her again. Thank you! It was pleasure to have your good assistance. ⭐⭐⭐⭐⭐ I would have no hesitation in recommending this person to my colleagues. Her ability to communicate with me was clear and concise with a great understanding of English. I was very pleased with the work received. Excellent at follow up and contact. Contract was completed quickly and effectively. Great to work with. Keep up the good work! ⭐⭐⭐⭐⭐ Borislava did exactly what she was asked, completed job very fast and job quality really impressed me. Will hire again soon. Best regards, Borislava

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Skills

  • Hospitality
  • Russian to English Translation
  • PDF Conversion
  • Software Maintenance
  • Microsoft Word
  • Microsoft Office
  • Microsoft Excel
  • Property Management

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