Cem Doruk G.
Istanbul, Turkey
100%
Job Success
Top Rated
Ferman Customer Support Specialist |ABAP Developer| Business Analyst
$12.00/hr
Hi, I am a native Turkish speaker from Istanbul who studied Translation Studies and speaks three languages. (German&Turkish&English) After my graduation, I wanted to use my language skills in a different field and I found a job at Turkish Airlines as a Social Media and Customer Support/Service Specialist. During the journey, I hit the target always and provided the best customer service for the company. I was serving in German / Turkish and English languages.
After a great experience with the company, I found another job in Social Media&Customer Support at a well-known Chinese Video-App Company. I was also using my language and customer support skills there too.
As a three-year Customer Support Specialist I was responsible for handling questions, comments, and complaints regarding a particular business. My ultimate goal was to provide positive customer experiences and I completely did this.
However, after valuable three years, I decided to change my career and I dived into the IT field. Firstly, I started to learn C# and SQL as my main programming languages. I developed projects by using .NET and its related frameworks. I also learned HTML/CSS and JavaScript to improve my front-end skills as well.
Since the 24t of May, I have been working at PENTA Group as an Insight Data Analyst as a Freelancer. I serve in English and German languages. My main mission is there to do coding and check the content to show the exact way to our customers. According to our guidance and analysis, our customers can change their directions or intentions to hit the target in the market and be the leader.
Between the 20th of June and the 1st of December, I worked as a Junior SAP PP Consultant at Daimler&Mercedes. However, Since the 1st of December, I have been working as an ABAP&Fiori Developer for a German company. As an ABAP Developer, I try to improve myself in this field and complete all the projects I have.
I hope to work with you and give a hand with your projects
Greetings from Istanbul
Cem Doruk Gürsoy
Work History
Bilingual (German and English) Support Operations Specialist
Nov 30, 2022
4.05
Jul 8, 2022
-
Private earnings
Moderation of social gaming forums
Jul 13, 2022
5.00
May 24, 2021
-
"An excellent worker, professional through and through, and is definitely recommended for anyone to hire. Thanks for an amazing partnership."
Private earnings
Content moderation -German
Apr 14, 2022
5.00
Mar 27, 2022
-
Private earnings
Freelancer (Chinese, Japanese, Turkish or German language skills)
May 24, 2021
-
Present
Job in progress
Private earnings
Cem Doruk G. has more jobs. Create an account to review them
Skills
- Website
- React
- Content Moderation
- Golang
- Community Moderation
- C#
- API
- ASP.NET
- JavaScript
- SAPUI5
- SAP Fiori
- Search Engine Optimization
- ABAP
- German
- Data Analysis
Cem Doruk G.
Istanbul, Turkey
100%
Job Success
Top Rated
5
Total Jobs
4,529
Total Hours
View profile
All work
Ferman Customer Support Specialist |ABAP Developer| Business Analyst
Specializes in$12.00/hr
Hi, I am a native Turkish speaker from Istanbul who studied Translation Studies and speaks three languages. (German&Turkish&English) After my graduation, I wanted to use my language skills in a different field and I found a job at Turkish Airlines as a Social Media and Customer Support/Service Specialist. During the journey, I hit the target always and provided the best customer service for the company. I was serving in German / Turkish and English languages.
After a great experience with the company, I found another job in Social Media&Customer Support at a well-known Chinese Video-App Company. I was also using my language and customer support skills there too.
As a three-year Customer Support Specialist I was responsible for handling questions, comments, and complaints regarding a particular business. My ultimate goal was to provide positive customer experiences and I completely did this.
However, after valuable three years, I decided to change my career and I dived into the IT field. Firstly, I started to learn C# and SQL as my main programming languages. I developed projects by using .NET and its related frameworks. I also learned HTML/CSS and JavaScript to improve my front-end skills as well.
Since the 24t of May, I have been working at PENTA Group as an Insight Data Analyst as a Freelancer. I serve in English and German languages. My main mission is there to do coding and check the content to show the exact way to our customers. According to our guidance and analysis, our customers can change their directions or intentions to hit the target in the market and be the leader.
Between the 20th of June and the 1st of December, I worked as a Junior SAP PP Consultant at Daimler&Mercedes. However, Since the 1st of December, I have been working as an ABAP&Fiori Developer for a German company. As an ABAP Developer, I try to improve myself in this field and complete all the projects I have.
I hope to work with you and give a hand with your projects
Greetings from Istanbul
Cem Doruk Gürsoy
Work History
Bilingual (German and English) Support Operations Specialist
Nov 30, 2022
4.05
Jul 8, 2022
-
Private earnings
Moderation of social gaming forums
Jul 13, 2022
5.00
May 24, 2021
-
"An excellent worker, professional through and through, and is definitely recommended for anyone to hire. Thanks for an amazing partnership."
Private earnings
Content moderation -German
Apr 14, 2022
5.00
Mar 27, 2022
-
Private earnings
Freelancer (Chinese, Japanese, Turkish or German language skills)
May 24, 2021
-
Present
Job in progress
Private earnings
Cem Doruk G. has more jobs. Create an account to review them
Skills
- Website
- React
- Content Moderation
- Golang
- Community Moderation
- C#
- API
- ASP.NET
- JavaScript
- SAPUI5
- SAP Fiori
- Search Engine Optimization
- ABAP
- German
- Data Analysis
Hours per week
More than 30 hrs/week