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Eileen C.
San Francisco, CA
100% Job Success
Top Rated

Account Management & Marketing Professional - 13 Years Experience

I am an experienced customer support, sales and marketing pro looking to bring my bring my knowledge and expertise to a new role. I have 13 years experience supporting sales and ops team through the post sale phase, educating customers on product capabilities and key differentiators, and expertly fielding client questions and inquiries. My most recent position as the Regional Manager of Customer Success within ad tech and digital marketing included managing client relationships, churn prevention, product adoption and general thought leadership alongside some of the largest companies within the U.S. I have also worked in social media for The Knot, a wedding magazine, in which I was responsible for managing their social media accounts and growing their site engagement. In addition to my extensive experience in media, I have 13+ years as a server, bartender and manager at my family’s restaurants and bars in San Francisco.
Work history
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Skills

Skills

  • Zendesk
  • Salesforce Lightning
  • Communication Etiquette

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