Daina Kristle A.
SiniloanPhilippines

Data Entry | Customer Service and Support | Digital Specialist

Hello there! My job is to help you! Let me do it for you! I am dedicated to providing you with the best quality of work that will help your company be more successful. I started full-time employment in 2011 in local companies with remote clients. I am always a doer and an achiever. With years of experience, I thrive to help businesses to have a positive impact on their customers. I have strong organizational and time-management skills, I am comfortable in collaborating with others and working independently. Open communication is the key to working successfully. I make sure to deliver quality results within the service level agreement turnaround time. It is one of the reasons why I am always a top performer. I appreciate constructive criticism and I am willing to undergo training. Kindly send me a message to discuss our partnership. I am skilled in: Customer Support and Service -Handle and answer inquiries across all channels (email, chat, and call). -Email and Social Media Management -Technical Support -Leading a team -Quality Checking and Coaching -Report Google -Online Research -Google Docs, Sheets, Presentation, Calendar Administrative Support - Analysis - Conducting Live Online Orientation and Consultation - Data Entry CRM Tools: -Freshworks -Happy Fox -Zoho -Microsoft Dynamics Application -Shopify -Microsoft Outlook -Toky -Doxy -Zoom -Aircall -MS Teams -Meta Business Suite
Work history

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Skills

Skills

  • Google Docs
  • Microsoft Excel
  • Freshworks CRM
  • Email Communication
  • Microsoft Dynamics 365
  • Zoho CRM
  • Social Network Administration
  • Microsoft Teams