Oana B.
Constanta, Romania
100%
Job Success
Top Rated
Customer Support Specialist/Translator/Proofreader- English& Romanian
$9.00/hr
I am passionate about customer service, excellent at building rapport and trust, showing empathy and resilience, and can approach a problem with logical thinking. My goal is to offer a wonderful experience for each of my clients.
Shopify
WooCommerce
Helpship
Slack
Google Docs
Google Sheets
PUBLISHED TRANSLATOR with over 5 years of experience, native Romanian
Bachelor of Arts in English and Romanian Language/Literature
Certified Translator by the Ministry of Justice, Romania
Published translator of classic literature books for children for Nicol Cart Publishing House, Romania:
- ''Alice's Adventures in Wonderland'' by Lewis Carroll
- ''Alice Through the Looking Glass'' by Lewis Carroll
- ''The Wonderful Wizard of Oz'' by L. Frank Baum.
Areas of expertise: literature, social media, tourism, e-commerce
Work history
Work history
Calleurs Cash on Delivery Romania
Mar 18, 2024
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Dec 19, 2024
Private earnings
Call pending orders
Sep 8, 2023
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Jun 15, 2024
No feedback given
Private earnings
[Romania ONLY] Editori Continut eLearning - Invat.eu
Jul 5, 2023
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Apr 2, 2024
Private earnings
ROMANIAN speaker - Call center
Sep 11, 2023
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Nov 16, 2023
No feedback given
Private earnings
Romanian proofreading
Jun 22, 2023
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Jun 23, 2023
"Oana has done a thorough job proofreading stories for adults in Romanian. Her response to my questions was quick and I'm very satisfied with her work."
Private earnings
Romanian VA needed for customer support
Apr 30, 2025
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Present
Job in progress
Private earnings
Customer Service - Phone calls - Romanian Native
Oct 28, 2024
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Present
Job in progress
Private earnings
Customer Service - Phone calls - Romanian Native
Oct 10, 2024
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Present
Job in progress
Private earnings
Call confirmation for customers Romania
Oct 2, 2023
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Present
Job in progress
Private earnings
Call confirmation for customers Romania
Sep 25, 2023
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Present
Job in progress
Private earnings
Looking for a Romanian female to do quick phone call support for an E-commerce company.
Jul 22, 2023
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Present
Job in progress
Private earnings
Customer Service Representative (Native Romanian Speaker)
Jul 14, 2023
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Present
Job in progress
Private earnings
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Skills
Skills
- Proofreading
- Translation
- Transcreation
- Localization
- Customer Support
- Shopify
- Ecommerce
- Slack
- Phone Support
- Google Docs
- Google Sheets
- WooCommerce
- Zendesk
- Gorgias