Rachna K.
Ahmedabad, India
Customer Support Representative/Virtual Assistant
$5.00/hr
Virtual Assistant:
Experienced virtual assistant offering comprehensive administrative support to clients remotely.
Proficient in managing calendars, scheduling appointments, and organizing meetings.
Skilled in handling email correspondence, drafting documents, and creating presentations.
Expertise in data entry, internet research, and social media management.
Strong communication skills, both written and verbal, to effectively collaborate with clients and team members.
Ability to prioritize tasks, manage deadlines, and handle multiple projects simultaneously.
Proficient in using productivity tools like Microsoft Office, Google Suite, project management software, and communication platforms.
Customer Support Representative:
Dedicated customer support representative with a focus on delivering exceptional service to clients.
Skilled in handling customer inquiries, resolving complaints, and providing product/service information.
Proficient in using CRM systems to document and track customer interactions.
Excellent problem-solving skills to address customer concerns and find appropriate solutions.
Strong communication and interpersonal skills to build rapport and establish positive relationships with customers.
Ability to work effectively in a fast-paced environment and handle high call volumes.
Attention to detail and accuracy in maintaining records and following procedures.
Work history
Work history
Monthly contract for the month of november
Nov 16, 2023
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Jun 9, 2024
"Rachna is extremely hard working and committed to the project as if it was her own. Her willingness to take on new tasks was refreshing and she was great as…
Private earnings
Customer support wholesale and retail clients
Jan 8, 2024
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Jun 6, 2024
No feedback given
Private earnings
Looking for dynamic wholesales representative for my Jewelry brand!!
Aug 14, 2023
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Nov 16, 2023
No feedback given
Private earnings
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Skills
Skills
- Email Support
- Customer Service
- Know Your Customer
- Microsoft PowerPoint
- Google Docs
- Microsoft Excel
- Customer Support
- Data Management
- FLEXCUBE Retail
- Cold Calling
- Data Entry
- Communication Skills
- PDF Conversion
- Video Upload
- Canva
Project catalog
Get started working with Rachna quickly with these predefined projects.
Get started working with Rachna quickly with these predefined projects.
You will get a ghostwriter, editor, formatting and publishing for on amazon kindle
From $10
3 days delivery
You will get excellent customer support representative and virtual assistant
From $25
1 day delivery