Rachna K.
AhmedabadIndia
Rising Talent

Customer Support Representative/Virtual Assistant

Virtual Assistant: Experienced virtual assistant offering comprehensive administrative support to clients remotely. Proficient in managing calendars, scheduling appointments, and organizing meetings. Skilled in handling email correspondence, drafting documents, and creating presentations. Expertise in data entry, internet research, and social media management. Strong communication skills, both written and verbal, to effectively collaborate with clients and team members. Ability to prioritize tasks, manage deadlines, and handle multiple projects simultaneously. Proficient in using productivity tools like Microsoft Office, Google Suite, project management software, and communication platforms. Customer Support Representative: Dedicated customer support representative with a focus on delivering exceptional service to clients. Skilled in handling customer inquiries, resolving complaints, and providing product/service information. Proficient in using CRM systems to document and track customer interactions. Excellent problem-solving skills to address customer concerns and find appropriate solutions. Strong communication and interpersonal skills to build rapport and establish positive relationships with customers. Ability to work effectively in a fast-paced environment and handle high call volumes. Attention to detail and accuracy in maintaining records and following procedures.

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Skills

  • Email Support
  • Know Your Customer
  • FLEXCUBE Retail
  • Communication Skills
  • PDF Conversion
  • Video Upload

Get started working with Rachna quickly with these predefined projects.

Get started working with Rachna quickly with these predefined projects.

You will get a ghostwriter, editor, formatting and publishing for on amazon kindle

From $10
3 days delivery

You will get excellent customer support representative and virtual assistant

From $25
1 day delivery