Google Docs is a free, Web-based office suite, and data storage service offered by Google. It allows users to create and edit documents online while collaborating in real-time with other users. wikipedia.org

Microsoft Office Word is a word processor designed by Microsoft. wikipedia.org

Typing is the process of writing or inputting text by pressing keys on a typewriter, keyboard, cell phone, or a calculator wikipedia.org

Microsoft PowerPoint, usually just called PowerPoint, is a non-free commercial presentation program developed by Microsoft. It is part of the Microsoft Office suite, and runs on Microsoft Windows and Apple's Mac OS X operating system. wikipedia.org

A spreadsheet is a computer application with tools that increase the user's productivity in capturing, analyzing, and sharing tabular data sets. It displays multiple cells usually in a two-dimensional matrix or grid consisting of rows and columns (in other words, a table, hence "tabular"). wikipedia.org

A transcription service is a business which converts speech (either live or recorded) into a written or electronic text document. Transcription services are often provided for business, legal, or medical purposes. wikipedia.org