Alma d.
Quezon City, Philippines
100%
Job Success
Top Rated Plus
Ecommerce Manager/ Recruitment Expert/ Virtual Assistant
$10.00/hr
I am a highly organized, detail-oriented professional with exceptional communication and problem-solving skills. I am committed to providing excellent customer service and high-quality work that meets or exceeds my client's expectations.
With experience in e-commerce management, recruitment, administrative tasks such as email management, scheduling appointments, and handling travel arrangements, I am skilled in using various software tools such as Google Suite, Asana, Trello, and Slack. Additionally, I have experience in social media management, content creation, and graphic design, which enables me to help clients grow their online presence.
I am hardworking and can work under pressure and stress.
My eagerness to work, grow, and learn is my key advantage in bringing results to your table
Services Offered:
- Trustpilot / G2 Reviewer
- HR Administrator,
- LinkedIn Recruitment, Candidate Management, File Management,
- Chat Customer Support Recruitment
- Data Entry
- Administrative Tasks,
- Annotations, Labeling,
- Graphic Design.
-*** Recruitment for various positions and work orders:
- Video Editors
- Website Designers
- Graphic Designers
- Customer / Technical Support
- Appointment Setters
- Researchers
- Data Encoders / CRM Specialists
- Project Managers
- Researchers / Proofreaders
- Ghostwriters (Niche: Educ. Articles / Novels/ Song Writers)
- Marketing Managers
- Google Ads Specialists
- Engineers (Industrial/ Electrical)
- Purchasing Assistant
- etc.
- Social Media Management ( Facebook, Instagram, Twitter, Tiktok, Pinterest )
- Google Ads,
- Google Analytics
- Facebook Ads,
- Community Moderator,
- Content Creator / Image Editing (Canva, Adobe Photoshop, Kapwing, inVideo),
- Blogs, Banners, Newsletters (Klaviyo, Keap, Teachables, Publer, Hootsuite, Active Campaign, etc.)
- Email Marketing: Active Campaign, Klaviyo
-e-Commerce account management (Amazon, Shopify, eBay, Etsy, etc.),
+ Project and Team Management
+ Product Listing,
+ Product Knowledge
+Order Fulfillment
+ Inventory (FBA)
+ Report Gathering
+Supplier Coordinator
+ Product Design
+ Content / Product Video creation
+ Customer Service (Email and Chat)
+ Purchase Order and Invoice Reconciliation
+ Account Recociliation
+ Account Receivables and Payables
+ Payments and Refund Processing
+ Product mock-creation
- Chipply: Team Store Set Up
-Property Management
(AirBnB, Traveloka, Expedia, Booky, etc)
- Client / Customer Support (email and chat) (Zendesk, ManyChat, Salesforce, GMail)
(B2B, B2C)
- Non-Fiction Writing
- Topic Research
- French to English / English to French Translation
Tools:
- Monday.com
- CMT
- Notion
- LinkedIN
- Slack
- GSuite
- Woocommerce
- Zendesk
- Salesforce
- GoHighLevel
Social Media Management / Planning
- Hootsuite
- Publer
- DropInBlog
- Active Campaign
- Klaviyo
Photo/ Video Editing
- Canva
- Photoshop
- CapCut
- Filmora
- Clipchamp
- Adobe Premier
- Placeit
- Customily
Social Media Platform
- Instagram
- Facebook
- X (Twitter)
- Pinterest
- TikTok
- Blogger
Work history
Work history
Customer Support Virtual Assistant Needed
Nov 11, 2024
-
Nov 21, 2024
Freelancer's response
"This client does not have a budget to pay for her Virtual Assistants. She will force you to work only 2 hours per day when there are many Customers complaining…
Private earnings
Trust & Safety Agent, Scam Operations
Jul 29, 2024
-
Oct 24, 2024
Private earnings
Trust & Safety Agent, Scam Operations
Jan 29, 2024
-
Jul 29, 2024
Private earnings
Ecommerce Manager
Jan 23, 2024
-
Jun 10, 2024
No feedback given
Private earnings
Trust & Safety Agent, Scam Operations
Jul 31, 2023
-
Jan 30, 2024
Private earnings
Trust & Safety Agent, Scam Operations
Jan 30, 2023
-
Jul 31, 2023
Private earnings
Promotion campaign
Jul 24, 2023
-
Jul 24, 2023
No feedback given
Private earnings
Recruiter for Chat Agent Agency
Feb 15, 2021
-
Apr 25, 2023
Private earnings
eCommerce Manager
Apr 19, 2023
-
Apr 22, 2023
No feedback given
Private earnings
Trust & Safety Agent - Scam Prevention - Upwork enterprise client
Oct 1, 2022
-
Jan 30, 2023
Private earnings
Hiring & Recruitment Assistant
Jun 5, 2025
-
Present
Job in progress
Private earnings
Virtual Sales Assistant and Customer Service Assistant
Dec 12, 2024
-
Present
Job in progress
Private earnings
Customer Support Superstar - Ongoing
Mar 15, 2021
-
Present
Job in progress
Private earnings
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Skills
Skills
- Graphic Design
- Staff Recruitment & Management
- Resume Screening
- Dropshipping
- Social Media Management
- Email Support
- Shopify
- LinkedIn Recruiting
- Order Processing
- Customer Support
- Candidate Interviewing
- Ecommerce
- Translation