Vipul P.
Navsari, India
100%
Job Success
Customer Service - Technical Support - Tickets - Live Chat - Email
$20.00/hr
Why hire me?
★ Over 25+ years of work experience, including 11 years on Upwork.
★ Delivered 18,000+ quality work-hours on Upwork.
★ Quick-learner with strong troubleshooting skills.
★ Chess-player approach to solving problems.
★ Fast typing skills.
★ Deep thinker with calm and patient mind-set.
Unique skill-set:
★ Strong Communication.
★ Customer Service and Technical Support.
★ Zendesk Management (can also adapt to any other ticketing platform).
★ Team Management — Hiring, Training and Improvement.
★ Language Translation (English ⇆ Hindi ⇆ Gujarati ⇆ Marathi).
★ Vector Graphics and Desk Top Publishing.
★ Audio, Video and Photo Editing.
Work history
Work history
Tech support
Apr 15, 2023
-
Apr 3, 2024
"Vipul is great. Very professional, efficient, and knows his stuff."
Private earnings
Customer Care Teammate
Aug 23, 2015
-
Jun 21, 2023
No feedback given
Private earnings
Help fix issue with replying to email with another Gmail account
Mar 10, 2023
-
Mar 11, 2023
Private earnings
Outlook connection support for ActiveSync Install
Jan 17, 2020
-
Nov 26, 2022
No feedback given
Private earnings
3 pages Gujarati to English - URGENT
Sep 21, 2015
-
Oct 20, 2022
No feedback given
Private earnings
WordPress.com Technical Support Agent — Temporary Assignment
Nov 15, 2021
-
Jun 27, 2022
Private earnings
Technical Assistance
Dec 17, 2012
-
Jun 14, 2022
No feedback given
Private earnings
WordPress.com Technical Support Agent — Temporary Assignment
Jan 4, 2021
-
Aug 2, 2021
Private earnings
WordPress.com Technical Support Agent — Temporary Assignment
Sep 21, 2020
-
Dec 14, 2020
Private earnings
Translate 10 Gratitude Quotes from English to Hindi
Feb 24, 2020
-
Oct 13, 2020
"Job completed thoroughly and I will definitely hire again."
Private earnings
AUT021 | Customer Technical Support Engineer - Upwork enterprise client
Sep 28, 2021
-
Present
Job in progress
Private earnings
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Skills
Skills
- Zendesk
- Online Chat Support
- Email Support
- Tech & IT
- Desktop Publishing
- Documentation
- Technical Support
- WordPress
- Customer Support
- Translation
- Customer Service
- Customer Experience
- Troubleshooting