Matti Ur Rehman K.
RawalpindiPakistan
100% Job Success

IT Professional| IT Support |System Engineer|MSP

Extensive experience of 11 Years in the following Roles, IT Support Engineer, System Engineer, Network Support Engineer, Technical Support, Head of IT, and MSP Provider ( Managed IT Services) at various levels and areas of responsibilities. Work experiences consist of Troubleshooting different Devices and Computers, Active Directory, Office 365 Administration, FTP/sFTP, Manage Client's Network, Provision, Setup Office Communicator, VPN Server, Firewalls, Backup, Giving Product Information and Product Support for Customers, Providing Technical Assistance and Customer Service through Phones, Chats, and Emails. Good Hands on with OS and application issues for Linux, MAC, and Windows. Some core skills include but are not limited to: • TCP/IP, LAN/WAN Technology, Wireless Technology, Virtual LAN, Voice Over IP, Virtual Private Network, and Network Attached Storage (RAID) • Advanced knowledge in networking device installation (Network Adapters, Routers– Wired and Wireless, Modems, Print servers, Access Points, Wireless Bridge, and Network Attached Storage) • Experienced in Network and/or Systems Administration and Troubleshooting • Network services and/or devices administration (DNS, DHCP, AD, SMTP, WWW, Firewall, NAS, SAN, Network Appliances, routers, switches, etc) • TCP/IP Administration • Google workspace Administration and Migrations • Monitoring Systems: Solar wind NMS * Web: Apache, Nginx, WordPress • Administration of Microsoft Windows servers(2008, 2012, 2016) • Microsoft infrastructure: Active Directory, Office 365 • Virtualization: VMWare, Amazon Web Services, Microsoft Azure, GCP, Hyper - V • Firewalls: PFSense, Sophos, Mikrotik • Administration of Linux Servers(Centos, Ubuntu) • DNS: Bind, Unbound, Microsoft DNS Server • Slack Enterprise Grid System Administration and Migrations • Professional MSP and IT Helpdesk Services • Backups: Veem, Altaro • Enterprise Antivirus: Avast, Kaspersky, Symantec, Trend Micro • ITSM Solutions • RMM Tool: Synchro, Itarian Please feel free to have a quick 10 min call to understand the critical concepts of knowledge you were looking for me to support further. I'm a highly motivated & teamworking individual whom you can trust for the work to be done on time with less supervision.

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Skills

  • Microsoft Windows
  • Virtualization
  • Microsoft Server
  • Windows 10 Administration

Testimonials

Endorsements from past clients

"Its good experience to work with such a skilled and professional resource.He is master in the field of Mnaged Services, highly recommended.Thanks Matti for your efforts."

Syed Adnan H. | CEO
IT Infrastructure Dec 2020

Verified