John G.
Makati City, Philippines
100%
Job Success
Customer Support Specialist with Business Managerial/ SEO Experience
$27.00/hr
-Enthusiastic and motivated professional with 12 years of experience in sales and customer service via calls (both inbound and outbound) and face-to-face interactions
-Business-savvy, with firsthand experience owning and managing micro-enterprises in the Fashion & cosmetology, TeleHealth & Fitness, and Food industries
-Proficient with multiple CRMs, including Zendesk and Freshdesk
-Honed empathetic communication skills, owing to experience as a bedside nurse
-Critical, resourceful thinker adept at internet research for prompt resolution of customer concerns
-Working knowledge of Asana, Slack, Gorgias, Google Drive, Trello, MS Office, WordPress, and SEO
-Able to work collaboratively as a team player or independently with minimal supervision
Work history
Work history
Customer Service and Social Media Assistant
4.30
Aug 24, 2023
-
Sep 21, 2023
Private earnings
Account Manager/Onboarding Specialist
Jul 17, 2023
-
Aug 1, 2023
No feedback given
Private earnings
Top Level Assistant To Help CEO in the Satisfaction and Retention department
5.00
May 8, 2023
-
May 16, 2023
Private earnings
Virtual Assistant
Jul 7, 2020
-
Jun 18, 2022
No feedback given
Private earnings
Patient Support Squad | Telehealth Practice | Responsible for general patient support - answer patient inquiries through various platforms such as phone, e-mail, EHR portal and widget
5.00
May 10, 2022
-
May 31, 2022
"John was fantastic and a pleasure to work with. He had a deep understanding of what work was needed and performed above and beyond expectations. He is a great team…
Private earnings
Patient Support Squad | Telehealth Practice | Responsible for general patient support - answer patient inquiries through various platforms such as phone, e-mail, EHR portal and widget
5.00
Dec 9, 2021
-
May 10, 2022
Private earnings
Hiring Healthcare Virtual Assistant For A Busy Telemedicine Practice!
5.00
of 2 reviews
Jul 31, 2021
-
Dec 9, 2021
5.00
"John is very easy to work with. He knows his stuff well, he is one of the top agents from my team delivering above and beyond customer service. Very efficient… Private earnings
Admin Support Respond to HARO. Daily Work Needed In Future - Native English - New Freelancers
2.50
Jun 28, 2021
-
Jul 2, 2021
Private earnings
Sales oriented, English speaking, customer service agent to manage web chat queries on our website.
5.00
Jun 2, 2020
-
Sep 28, 2020
"Excellent Work!
Very eager to learn and he is amazing!"
Private earnings
Customer Support Representative- (Work From Home)
3.00
Apr 14, 2020
-
May 1, 2020
Private earnings
Care Coordinator (temp-to-perm, full-time)
Jun 18, 2024
-
Present
Job in progress
Private earnings
Customer support champion
Aug 1, 2023
-
Present
Job in progress
Private earnings
[U.S] $500-1000/month Full-Time Customer Service Assistant - Home Based
Feb 15, 2022
-
Present
Job in progress
Private earnings
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Skills
Skills
- Zendesk
- Salesforce Service Cloud
- Phone Communication
- Voice Acting
- Customer Experience Research