Claudine V.

Customer/Technical Support, Device Tracker, and Data Steward

I have been in the BPO Industry for more than a decade. I started from being an agent and work my way through managerial positions. Once you reach the top, growth opportunities became limited on my current company and based from the following skill set I think I can utilize my potential here as a freelancer. Call Center Management Workforce Management Reports Analyst Data Analyst Customer Support Technical Support Critical Thinking and Decision Making

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  • Customer Experience
  • Microsoft Excel
  • Report
  • Technical Support
  • Workforce Management
  • Data Privacy
  • Management Skills
  • Email Communication