Eric K.
Kiambu, Kenya
100%
Job Success
Top Rated Plus
Virtual Assistant | Social Media Manager | Customer Service Rep
$10.00/hr
Are you a Solopreneur/start-up overwhelmed with the surfeit of tasks that it takes to keep up with your business/passion?
Let me help - I’m equal parts creative and techy I bring 10+ years of experience to the table from diverse niches.
I thrive on learning new software, and systems, and embracing change. Innovation is my happy place, and I see it as a form of creativity. I want to learn the overall big picture of your business and understand your pain points.
I excel at identifying ways I can assist and/or streamline the parts of your business that bring you less joy so that you can focus on the areas that energize you and move your business forward. I’m a bit obsessed with creating business systems and harnessing the amazing tools for online automation that fit your business and will keep it humming without taking over your life.
Ready to let go of doing it all yourself? Let’s talk!
Skills:
✅Website Support
👉Tech savvy skills for design/layout, page builds, plugins, and backend theme tweaking.
👉WordPress (using page builder Thrive Architect, Elementor), all in one website platforms - Wix, Weebly, SquareSpace, Showit.)
👉Setup of website client booking/scheduling systems (Calendly, CRM native schedulers, Omnify, Simplybookme)
✅Workflow, systems, and process improvement
👉Online forms to make your business run smoother. (Machform, Paperform, Typeform, Google forms)
👉Project and Task management (Trello, Slack, Monday. com)
👉Digital asset organization and management. (Google suite, Dropbox, Trello, Evernote, Lightroom)
👉Productivity Tools - Evernote, Slack, Zoom, Skype, Google/Apple/Microsoft tools for word processing, spreadsheets, and presentations.
✅Marketing
👉Email marketing setup and implementation. (Active Campaign, Mailchimp)
👉Pinterest Marketing - set up and support.
👉Marketing automation - building opt-in, thank you, sales, and order pages. (Website page builders or stand-alone tools)
👉Facebook Messenger Chatbot Marketing. (Manychat, Mobile Monkey)
👉Digital collateral design and layout for website, marketing and social media. (Photoshop, Canva)
✅E-commerce
👉 Shopify (order fulfillment, refunds processing, Email handling)
👉eBay , Alibaba, Amazon management
✅Customer Service
👉 Email / Live chat support
👉social media handling
👉call /SMS Support
👉 Zendesk
If you're seeking a reliable, trustworthy, and professional Team Player then let's connect! 🤝
Work History
Real Estate Agent Virtual Assistant
Dec 18, 2020
-
Sep 14, 2021
No feedback given
Private earnings
Looking for non-native English speakers (A2/B1/B2/C1/C2 level) to pass the English speaking test
Mar 22, 2021
-
Apr 22, 2021
No feedback given
Private earnings
Tester needed to dial Kenya International Toll Free Service (ITFS) phone number
Jan 20, 2021
-
Apr 1, 2021
No feedback given
Private earnings
MS Word (docx) formatting; legal and business documents
Jan 16, 2020
3.10
Dec 3, 2019
-
"Eric, I appreciate your enthusiasm, but I unfortunately require more prompt responses for assignments, etc. I wish you well in the future. Best regards, Josh"
Private earnings
Virtual Assistant
Nov 21, 2019
-
Jan 9, 2020
No feedback given
Private earnings
Data Research
Dec 2, 2019
2.80
Nov 30, 2019
-
Private earnings
Need African who live in Kenya to promote African shopping app on Google Play
Apr 22, 2019
5.00
Apr 12, 2019
-
Private earnings
Need an Editor
Apr 15, 2019
5.00
Apr 11, 2019
-
"I am very happy with their work. I look forward to working with them in the future"
Private earnings
Customer service
Feb 19, 2021
-
Present
Job in progress
Private earnings
Eric K. has more jobs. Create an account to review them
Portfolio
Lander has been my home of skills when I Joined as a mere a writer and over the time I rose to the ranks of being a Content editor to SEO strategist. I have propelled the site to the first page on search engines.
Want to see more? Create Account
Skills
- Customer Service
- Customer Support
- Phone Communication
- Cold Calling
- Content Writing
- Virtual Assistant
- Product Knowledge
- Administrative Support
- Providing Information to Callers
- Customer Satisfaction
- Email Support
- Ecommerce
- Social Media Management
- Online Chat Support
- Shopify
Eric K.
Kiambu, Kenya
100%
Job Success
Top Rated Plus
26
Total Jobs
6,190
Total Hours
View profile
All work
Virtual Assistant | Social Media Manager | Customer Service Rep
Specializes in$10.00/hr
Are you a Solopreneur/start-up overwhelmed with the surfeit of tasks that it takes to keep up with your business/passion?
Let me help - I’m equal parts creative and techy I bring 10+ years of experience to the table from diverse niches.
I thrive on learning new software, and systems, and embracing change. Innovation is my happy place, and I see it as a form of creativity. I want to learn the overall big picture of your business and understand your pain points.
I excel at identifying ways I can assist and/or streamline the parts of your business that bring you less joy so that you can focus on the areas that energize you and move your business forward. I’m a bit obsessed with creating business systems and harnessing the amazing tools for online automation that fit your business and will keep it humming without taking over your life.
Ready to let go of doing it all yourself? Let’s talk!
Skills:
✅Website Support
👉Tech savvy skills for design/layout, page builds, plugins, and backend theme tweaking.
👉WordPress (using page builder Thrive Architect, Elementor), all in one website platforms - Wix, Weebly, SquareSpace, Showit.)
👉Setup of website client booking/scheduling systems (Calendly, CRM native schedulers, Omnify, Simplybookme)
✅Workflow, systems, and process improvement
👉Online forms to make your business run smoother. (Machform, Paperform, Typeform, Google forms)
👉Project and Task management (Trello, Slack, Monday. com)
👉Digital asset organization and management. (Google suite, Dropbox, Trello, Evernote, Lightroom)
👉Productivity Tools - Evernote, Slack, Zoom, Skype, Google/Apple/Microsoft tools for word processing, spreadsheets, and presentations.
✅Marketing
👉Email marketing setup and implementation. (Active Campaign, Mailchimp)
👉Pinterest Marketing - set up and support.
👉Marketing automation - building opt-in, thank you, sales, and order pages. (Website page builders or stand-alone tools)
👉Facebook Messenger Chatbot Marketing. (Manychat, Mobile Monkey)
👉Digital collateral design and layout for website, marketing and social media. (Photoshop, Canva)
✅E-commerce
👉 Shopify (order fulfillment, refunds processing, Email handling)
👉eBay , Alibaba, Amazon management
✅Customer Service
👉 Email / Live chat support
👉social media handling
👉call /SMS Support
👉 Zendesk
If you're seeking a reliable, trustworthy, and professional Team Player then let's connect! 🤝
Work History
Real Estate Agent Virtual Assistant
Dec 18, 2020
-
Sep 14, 2021
No feedback given
Private earnings
Looking for non-native English speakers (A2/B1/B2/C1/C2 level) to pass the English speaking test
Mar 22, 2021
-
Apr 22, 2021
No feedback given
Private earnings
Tester needed to dial Kenya International Toll Free Service (ITFS) phone number
Jan 20, 2021
-
Apr 1, 2021
No feedback given
Private earnings
MS Word (docx) formatting; legal and business documents
Jan 16, 2020
3.10
Dec 3, 2019
-
"Eric, I appreciate your enthusiasm, but I unfortunately require more prompt responses for assignments, etc. I wish you well in the future. Best regards, Josh"
Private earnings
Virtual Assistant
Nov 21, 2019
-
Jan 9, 2020
No feedback given
Private earnings
Data Research
Dec 2, 2019
2.80
Nov 30, 2019
-
Private earnings
Need African who live in Kenya to promote African shopping app on Google Play
Apr 22, 2019
5.00
Apr 12, 2019
-
Private earnings
Need an Editor
Apr 15, 2019
5.00
Apr 11, 2019
-
"I am very happy with their work. I look forward to working with them in the future"
Private earnings
Customer service
Feb 19, 2021
-
Present
Job in progress
Private earnings
Eric K. has more jobs. Create an account to review them
Portfolio
Lander has been my home of skills when I Joined as a mere a writer and over the time I rose to the ranks of being a Content editor to SEO strategist. I have propelled the site to the first page on search engines.
Want to see more? Create Account
Skills
- Customer Service
- Customer Support
- Phone Communication
- Cold Calling
- Content Writing
- Virtual Assistant
- Product Knowledge
- Administrative Support
- Providing Information to Callers
- Customer Satisfaction
- Email Support
- Ecommerce
- Social Media Management
- Online Chat Support
- Shopify
Hours per week
More than 30 hrs/week
Associated with
EZ Checkin Analytics
79 hours