Rhina D.
100% Job Success
Top Rated Plus

Experienced Customer Support Manager & Klaviyo Email Marketer

Hi! Thanks for visiting my profile. I have always been a part of the best team and a great contributor in the Customer Service and Sales Industry in assisting and selling to clients from the US and Australia for the past 12 years and 3 years and still counting being a freelance Customer Support Manager, Quality Assurance Manager and Administrative Support. A highly reliable and flexible person who strives hard to provide a great experience and always delivers great results. My years of experience have given me a chance to acquire the following skills that I can use to help you on a daily basis. I can do the following: * Customer Service through Phone * Email Support * Live Chat * Administrative reports * Process invoices, orders, and refunds * Lead generation * Web research * Email and Calendar management * Team Management I am also experienced in using the following platforms: *Quickbooks Invoicing * Shopify * Zendesk * Intercom * Confluence * Live-Chat * Freshdesk * Stripe * Netsuite * Pipedrive * Trello I can be your overall VA or Customer Support Manager and will be happy to help you grow your business. Regards, Rhina
Work history

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  • Zendesk
  • Team Management
  • Order Tracking
  • Email Support
  • Virtual Assistance
  • Ecommerce
  • Communications
  • Task Coordination
  • Gorgias