Syed A.
Rawalpindi, Pakistan
100%
Job Success
Top Rated Plus
Expert Virtual Assistant and Business Manager
$30.00/hr
Why Choose Me?
As a virtual assistant professional with over ten years of experience in customer service, operations management, and project delivery, I have a proven track record of ensuring optimal customer satisfaction and on-time project completion. My strengths include virtual collaboration, problem-solving, and driving business growth through innovative solutions.
As Manager of Operations, I lead a team to deliver websites and digital solutions for clients. I surpass goals through efficient processes and happy customers. Job highlights include reducing customer issues by 30% and consistently meeting deadlines. Previously, I managed customer care for a large affiliate network, where I improved response times and resolutions.
As a project manager, I have coordinated complex initiatives for global companies while communicating effectively across cultures and time zones. I have provided services for clients in tech, e-commerce, and more. Some projects were completed under budget and ahead of schedule through proactive risk management.
Besides managerial roles, I have experience in various customer support functions. Skills include troubleshooting technical problems, answering queries through different channels, and ensuring long-term customer loyalty and retention. I also apply innovation to enhance service quality. Clients consistently praise my problem-solving abilities.
I would be an asset for your upcoming projects with my demonstrated leadership, virtual collaboration skills, and track record of success in client relations and delivering results on schedule. Please feel free to contact me if you would like to discuss how I can help you achieve your goals. I look forward to speaking with you further.
I have expert knowledge in handling these Tools and apps:
-Gmail, Yahoo Mail, Outlook,
-Google Calendar
-Dropbox, Google Drive, Onebox
-Google Sheets, Microsoft Office
-Asana, Trello, Monday.com, Slack
-Hootsuite
-Canva
-Wordpress
-Zoho
Time is money, and I can save you both as an experienced virtual assistant. Contact me today to learn how I can help you increase efficiency and achieve your business goals.
Work History
Accountant
Nov 13, 2013
-
Oct 15, 2021
No feedback given
Private earnings
Banner Creator
Aug 15, 2013
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Sep 17, 2016
No feedback given
Private earnings
Virtual Assistant - Full Tme - Dedicated assistant
Jul 13, 2016
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Sep 8, 2016
No feedback given
Private earnings
Ambitious Assistant with Excellent English (high promotion potential)
5.00
Jul 9, 2016
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Jul 11, 2016
"Syed did a fantastic job with a task that only allowed for limited time. I highly recommend him and appreciate his hard work and English skills."
Private earnings
Full Time Customer Support + Service ($600/Month)
5.00
Feb 18, 2014
-
Jun 8, 2014
Private earnings
Assistant - english speaking - available during US business hours - Phone calls and emails
5.00
Feb 1, 2014
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Mar 12, 2014
Private earnings
Web Content Writer
5.00
Aug 24, 2013
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Aug 27, 2013
"Aly was an excellent writer and I enjoyed working with him. His communication and responsiveness were top-notch and his skills were reasonably strong. He completed my short deadline project way before I expected and did a 5 star job. I highly recommend Aly for Writing jobs and will likely have additional jobs for him in the future."
Private earnings
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Skills
- Data Entry
- Bookkeeping
- Customer Support
- Project Management
- Online Chat Support
- Content Writing
- Content Management
- Article Writing
- Administrative Support