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Expert Virtual Assistant and Business Manager
Why Choose Me? As a virtual assistant professional with over ten years of experience in customer service, operations management, and project delivery, I have a proven track record of ensuring optimal customer satisfaction and on-time project completion. My strengths include virtual collaboration, problem-solving, and driving business growth through innovative solutions. As Manager of Operations, I lead a team to deliver websites and digital solutions for clients. I surpass goals through efficient processes and happy customers. Job highlights include reducing customer issues by 30% and consistently meeting deadlines. Previously, I managed customer care for a large affiliate network, where I improved response times and resolutions. As a project manager, I have coordinated complex initiatives for global companies while communicating effectively across cultures and time zones. I have provided services for clients in tech, e-commerce, and more. Some projects were completed under budget and ahead of schedule through proactive risk management. Besides managerial roles, I have experience in various customer support functions. Skills include troubleshooting technical problems, answering queries through different channels, and ensuring long-term customer loyalty and retention. I also apply innovation to enhance service quality. Clients consistently praise my problem-solving abilities. I would be an asset for your upcoming projects with my demonstrated leadership, virtual collaboration skills, and track record of success in client relations and delivering results on schedule. Please feel free to contact me if you would like to discuss how I can help you achieve your goals. I look forward to speaking with you further. I have expert knowledge in handling these Tools and apps: -Gmail, Yahoo Mail, Outlook, -Google Calendar -Dropbox, Google Drive, Onebox -Google Sheets, Microsoft Office -Asana, Trello, Monday.com, Slack -Hootsuite -Canva -Wordpress -Zoho Time is money, and I can save you both as an experienced virtual assistant. Contact me today to learn how I can help you increase efficiency and achieve your business goals.
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