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Muhammad Shaharyar F.

Muhammad Shaharyar F.

Karachi, Pakistan

Customer Support Representative

Good Day ! A Customer Support Representative is responsible for providing excellent customer service to clients through various communication channels such as email, phone, and live chat. They must be able to troubleshoot and resolve customer issues, manage customer complaints, and provide accurate information about products and services. To be successful in this role, the candidate should have excellent communication skills, both written and verbal, and the ability to work well under pressure. They should also have a strong knowledge of customer service principles and practices, as well as the ability to use customer service software and tools. Key Responsibilities: Respond to customer inquiries in a timely and professional manner Troubleshoot and resolve customer issues Manage customer complaints and escalate as needed Provide accurate information about products and services Record customer interactions and transactions Keep updated with product and service information to answer customer questions Meet or exceed performance goals and metrics Qualifications: Proven customer support experience Strong written and verbal communication skills Experience using customer service software and tools Strong problem-solving and analytical skills Ability to work well under pressure Strong attention to detail Sales Team Leader, Business Development Manager, International Call Officer, Customer Support ( Inbound/ Outbound), Email & Chat Support Research analyst, Internet marketing, Social media Marketing, Email Marketing, Virtual Assistant, If you have any workload, let's talk about how I can complete your project. I look forward to your invitation for your work to be done precisely and timely mannered, Thank you, Have a blessed day.
Rating is 5 out of 5.
5.00 Jan 26, 2021 - Feb 26, 2021
Private earnings
Apr 13, 2020 - May 3, 2020

No feedback given

Private earnings
Muhammad Shaharyar F. has more jobs. Create an account to review them

Portfolio

WEBSITE DESIGNS
WEBSITE DESIGNS
Web Designed N Developed for seo services
Web Designed N Developed for seo services
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Skills

Muhammad Shaharyar F.

Muhammad Shaharyar F.

Karachi, Pakistan
5
Total Jobs
340
Total Hours

View profile

Customer Support Representative

Specializes in
Good Day ! A Customer Support Representative is responsible for providing excellent customer service to clients through various communication channels such as email, phone, and live chat. They must be able to troubleshoot and resolve customer issues, manage customer complaints, and provide accurate information about products and services. To be successful in this role, the candidate should have excellent communication skills, both written and verbal, and the ability to work well under pressure. They should also have a strong knowledge of customer service principles and practices, as well as the ability to use customer service software and tools. Key Responsibilities: Respond to customer inquiries in a timely and professional manner Troubleshoot and resolve customer issues Manage customer complaints and escalate as needed Provide accurate information about products and services Record customer interactions and transactions Keep updated with product and service information to answer customer questions Meet or exceed performance goals and metrics Qualifications: Proven customer support experience Strong written and verbal communication skills Experience using customer service software and tools Strong problem-solving and analytical skills Ability to work well under pressure Strong attention to detail Sales Team Leader, Business Development Manager, International Call Officer, Customer Support ( Inbound/ Outbound), Email & Chat Support Research analyst, Internet marketing, Social media Marketing, Email Marketing, Virtual Assistant, If you have any workload, let's talk about how I can complete your project. I look forward to your invitation for your work to be done precisely and timely mannered, Thank you, Have a blessed day.
Rating is 5 out of 5.
5.00 Jan 26, 2021 - Feb 26, 2021
Private earnings
Apr 13, 2020 - May 3, 2020

No feedback given

Private earnings
Muhammad Shaharyar F. has more jobs. Create an account to review them

Portfolio

WEBSITE DESIGNS
WEBSITE DESIGNS
Web Designed N Developed for seo services
Web Designed N Developed for seo services
Want to see more? Create Account

Skills

More than 30 hrs/week

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