A data entry clerk, sometimes called a typist, is a member of staff employed to type data into a database using a keyboard. The keyboards used can often have specialist keys and multiple colours to help them in the task and speed up the work. wikipedia.org

A transcription service is a business which converts speech (either live or recorded) into a written or electronic text document. Transcription services are often provided for business, legal, or medical purposes. wikipedia.org

A court reporter or court stenographer, also called "stenotype operator", "shorthand reporter" or "law reporter", is a person whose occupation is to transcribe spoken or recorded speech into written form, using machine shorthand or voice writing equipment to produce official transcripts of court wikipedia.org

An article is a written work published in a print or electronic medium. It may be for the purpose of propagating the news, research results, academic analysis or debate. wikipedia.org

Writing is a medium of communication that represents language through the inscription of signs and symbols. wikipedia.org

Legal aid is the provision of assistance to people otherwise unable to afford legal representation and access to the court system. wikipedia.org

Customer service is the provision of service to customers before, during and after a purchase. wikipedia.org

Legal research is "the process of identifying and retrieving information necessary to support legal decision-making. In its broadest sense, legal research includes each step of a course of action that begins with an analysis of the facts of a problem and concludes with the application and wikipedia.org

Civil law is the branch of law dealing with disputes between individuals or organizations, in which compensation may be awarded to the victim. wikipedia.org