Omar E.
Ajman City, United Arab Emirates
100%
Job Success
Top Rated
Virtual Assistant/Customer Service & Chat Support/Ecommerce Management
$10.00/hr
As a certified Upwork customer service advisor, allow me to introduce myself as a dependable customer service professional with extensive experience dedicated to serving customers effectively. I am always ready to assist by providing information on products and services, answering inquiries, and solving problems.
I graduated from the College of Arts in 2017 and promptly embarked on my career journey by joining Vodafone Ireland as an international customer service advisor. In this role, I engaged with customers to address billing and financial matters, responded to general inquiries about Vodafone products and services, and actively promoted new offerings.
A significant opportunity then led me to Etisalat UAE, where I assumed the role of a senior customer service advisor catering to high-value customers. Etisalat is widely recognized as a global telecommunications leader.
In my current position, I handle customer concerns through various channels, including calls, emails, and chats. I adeptly explain billing details, resolve technical issues, introduce new products and services, and ensure all requirements for Etisalat customers are met.
I take immense satisfaction in my role as a senior customer service advisor, and I am committed to delivering exceptional service to uphold Etisalat's reputation as the best telecommunication company globally.
Work history
Work history
Testing in UAE
Mar 5, 2025
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Mar 5, 2025
No feedback given
Private earnings
United Arab Emirates! Looking for tester of mobile services
Jan 24, 2025
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Jan 24, 2025
"Working with Omar was an absolute pleasure. He’s not only incredibly polite and professional but also extremely efficient in his work. He quickly understands the tasks, executes them flawlessly, and…
Private earnings
Inspection of an educational center in Sharjah
Jan 10, 2025
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Jan 16, 2025
No feedback given
Private earnings
Customer Support Manger (Middle East)
Nov 22, 2023
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Jan 6, 2025
Private earnings
Inspection at an educational center in Ajman
Dec 18, 2024
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Dec 25, 2024
"Omar did an excellent job - he completed the task in time, showed great communication skills, fortitude, flexibility, and savvy. He delivered exceptional work and exceeded my expectations in every…
Private earnings
Contents Writing and Typing Job for people from United Arab Emirates
Jan 24, 2024
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Mar 31, 2024
"It was a pleasure to work with Omar. He was very cooperative. We’d love to work with him again."
Private earnings
UAE Local Needed
Feb 13, 2024
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Feb 25, 2024
"5-Star Freelancer here! Omar did a wonderful job for me! From the moment we started the contract he executed the tasks to perfection and worked incredibly quickly as we were…
Private earnings
I need 1 freelancer in United Arab Emirates with a UAE Etisalat number to test 1 website - 5 min job
Feb 5, 2024
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Feb 6, 2024
No feedback given
Private earnings
Call Representative
Jan 10, 2024
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Jan 10, 2024
"Omar was amazing, I will continue to work with him. He stayed up late helping me with an issue I was having on a few websites."
Private earnings
Honest Reviews of my Company Resources
Jan 2, 2024
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Jan 3, 2024
No feedback given
Private earnings
United Arab Emirates! Looking for tester of mobile services
Feb 14, 2025
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Present
Job in progress
Private earnings
Customer Care Specialist - Gaming Platform
Mar 19, 2024
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Present
Job in progress
Private earnings
United Arab Emirates! Looking for tester of mobile services
Jan 24, 2024
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Present
Job in progress
Private earnings
Mobile Tester
Dec 12, 2023
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Present
Job in progress
Private earnings
Help us test our products and services in United Arab Emirates - Must have access to Etisalat sim.
Oct 24, 2023
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Present
Job in progress
Private earnings
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Skills
Skills
- Online Chat Support
- Email Support
- Microsoft Office
- Customer Service
- Time Management
- Typing
- Business Management
- Management Skills
- Mobile App Testing
- Virtual Assistance
- Website Navigation
- Data Entry
Project catalog
Get started working with Omar quickly with these predefined projects.
Get started working with Omar quickly with these predefined projects.
You will get Etisalat UAE local Number / OTP SMS for your website / Testing a Website
From $5
1 day delivery