Ethan F.
West BendWI
100% Job Success
Top Rated

CRM Architect Engineer

10 Years of proven expertise in CRM software selection, implementation, development, configuration, database maintenance, and administration. Actively apply the Agile values, manifesto, and principles in project management. Big-picture vision, leadership, and tenacity to implement new company processes, software tools, and methods for KPI measurements. Creates new products and deliver customer solutions. Proven expertise in technical support, employee development, operations analysis, sales process and product design. Highly motivated to outperform the competition; consistently sets and achieves personal goals above manager expectations. Dynamic and diversified engineer skilled at producing results that exceed customer and company requirements. CRM & Software Brand Experience Zoho CRM, Analytics, Sites, Survey, Mail, and Forms SugarCRM SuiteCRM Zapier Trello Related Core Competencies Staff Training, Mentoring, & Development • Operations Analysis & Improvement • CRM Software Implementation • Product Conceptualization and Design • Customer Technical Support • KPI Identification, Measurement, & Reporting • Business-to-Business Sales
Work history

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Skills

Skills

  • Business with 1-9 Employees
  • Zoho Analytics
  • Microsoft Power BI Data Visualization
  • Sales Analytics
  • Data Analysis Consultation

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