Akmal H A.
Cerritos, CA
Customer Service Specialist | Virtual Assistant
$15.00/hr
Hi, my goal is to manage your time-consuming task so that you can focus on the next big thing! I can adjust to the requirement of any task and work perseveringly to complete it in a timely manner. My abilities incorporate yet are not restricted to: e-commerce customer services, data entry, technical support, administrative support, social media management, Appointment setting, lead generation, product uploading, and other related tasks. I have the experience and expertise you are searching for your project.
What I bring to the table for YOU:
- Exceptional Email Handling using ZenDesk.
- High-quality Customer Service.
- Live Chat Support with wide experience in using Zendesk, Zoho, Freshdesk, Tawk.to (4-6 chat concurrency)
- Expertise in Google Docs and Microsoft Office.
- Skilled Technical Support in software and cloud platforms.
- 45-60 wpm typing speed.
- A dedicated internet connection just for working with a bandwidth speed of up to 100 Mbps.
- Attention to detail and passion for what I do.
- Inherent ability to always be the best version of myself through training.
I will help you in managing your time-consuming task so you can focus on what matters most.
I work along with my team of professionals with diversified experience in e-commerce including customer services, data entry, content writing, technical support, SEO, social media, Amazon & eBay listings, and other related projects.
We have been using the top notch cloud based technology for voice and data. These include LivePerson, ZenDesk, Olark, Zopim, LiveChatInc, Five9, Eyebeam, Vonage and many others.
Also, my team has expertise in Magento, Shopify, BigCommerce, and similar e-commerce platforms. Furthermore, I have been taking care of different online review forums, including, Yotpo, Reseller Ratings, Trust Pilot and BBB for my clients.
Feel free to Message me if I sound right for your project.
Work History
Live Chat - Sales and Customer Service
Mar 31, 2017
-
Jan 16, 2018
No feedback given
Private earnings
GETUS Phone Support
Mar 31, 2017
-
Jan 16, 2018
No feedback given
Private earnings
Akmal H A. has more jobs. Create an account to review them
Portfolio
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Project Catalog
Get started working with Akmal H quickly with these predefined projects.
Get started working with Akmal H quickly with these predefined projects.
You will get payroll pay stubs payslip paystubs w2 w9 w8 tax forms
From $10
2 days delivery
You will get 24/7 customer support as a virtual assistant for eCommerce or shopify store
From $60
7 days delivery
You will get 24/7 Professional Live Chat Support For Your Business
From $5
1 day delivery
Akmal H A.
Cerritos, CA
2
Total Jobs
View profile
All work
Customer Service Specialist | Virtual Assistant
Specializes in$15.00/hr
Hi, my goal is to manage your time-consuming task so that you can focus on the next big thing! I can adjust to the requirement of any task and work perseveringly to complete it in a timely manner. My abilities incorporate yet are not restricted to: e-commerce customer services, data entry, technical support, administrative support, social media management, Appointment setting, lead generation, product uploading, and other related tasks. I have the experience and expertise you are searching for your project.
What I bring to the table for YOU:
- Exceptional Email Handling using ZenDesk.
- High-quality Customer Service.
- Live Chat Support with wide experience in using Zendesk, Zoho, Freshdesk, Tawk.to (4-6 chat concurrency)
- Expertise in Google Docs and Microsoft Office.
- Skilled Technical Support in software and cloud platforms.
- 45-60 wpm typing speed.
- A dedicated internet connection just for working with a bandwidth speed of up to 100 Mbps.
- Attention to detail and passion for what I do.
- Inherent ability to always be the best version of myself through training.
I will help you in managing your time-consuming task so you can focus on what matters most.
I work along with my team of professionals with diversified experience in e-commerce including customer services, data entry, content writing, technical support, SEO, social media, Amazon & eBay listings, and other related projects.
We have been using the top notch cloud based technology for voice and data. These include LivePerson, ZenDesk, Olark, Zopim, LiveChatInc, Five9, Eyebeam, Vonage and many others.
Also, my team has expertise in Magento, Shopify, BigCommerce, and similar e-commerce platforms. Furthermore, I have been taking care of different online review forums, including, Yotpo, Reseller Ratings, Trust Pilot and BBB for my clients.
Feel free to Message me if I sound right for your project.
Work History
Live Chat - Sales and Customer Service
Mar 31, 2017
-
Jan 16, 2018
No feedback given
Private earnings
GETUS Phone Support
Mar 31, 2017
-
Jan 16, 2018
No feedback given
Private earnings
Akmal H A. has more jobs. Create an account to review them
Portfolio
Want to see more? Create Account
Project Catalog
Get started working with Akmal H quickly with these predefined projects.
Get started working with Akmal H quickly with these predefined projects.
You will get payroll pay stubs payslip paystubs w2 w9 w8 tax forms
From $10
2 days delivery
You will get 24/7 customer support as a virtual assistant for eCommerce or shopify store
From $60
7 days delivery
You will get 24/7 Professional Live Chat Support For Your Business
From $5
1 day delivery
Hours per week
As Needed - Open to Offers
Associated with
Testimonials
Endorsements from past clients
"I hired Akmal for live chat, call, and email support. I find Akmal and his team very professional when it comes to providing customer support service. They always consider your customers as their customers and ensure to provide the best customer experience. He believes in providing 100% customer satisfaction. "
Osama S.
| Manager Operations
Sep 2022 Verified
Sep 2022 Verified