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Jezabelle C.

Jezabelle C.

Lingayen, Philippines
Job Success
Top Rated Plus

Experienced Customer Service / Virtual Assistant / Amazon / Shopify

Thanks for viewing my profile. I've been a customer service agent of an online shopping website for 6 years. I was a team leader, I've taken escalations and dealt with different types of customers. My task is not limited to handling escalations, I handle pre and post-order inquiries, process orders for customers, check order status, issue replacements and handle returns and refunds. With my experience in customer service, I worked my way up and was promoted for quality assurance analyst post. It was my task to evaluate call recordings and even live calls based on a set of guidelines. It was my job to address the challenges of the agents and drive team performance. I am hardworking, goal oriented and a self-motivated person. I can work under pressure with little supervision. I am highly trainable and always want to complete any given task on time. I could work long hours when needed. I am looking for a job where I can share my best practices and learn at the same time. I'd also want to help improve and expand the business of the company/team that would hire me.
Rating is 5 out of 5.
5.00 Mar 10, 2016 - Aug 10, 2020

"Jezabelle has been a great asset to our company. We were running an eCommerce Store that needed help with multiple tasks. We needed someone who was very flexible. Jezabelle was a perfect fit, She was always willing to take on new tasks and asked thoughtful questions indicating she cared about doing the task correctly the first time. Weither it was customer service, photoshop (Product mockup manipulation), quickbooks, seo descriptions, or product listings in shopify, she did it all for us in a timely manner. Jezabelle was wonderful to work with, and if we ever get an opportunity again we would hire her again in a nano second."

"Thank you for the opportunity and it was nice working with you and your team."

Private earnings
Jezabelle C. has more jobs. Create an account to review them

Portfolio

Add product listing on Amazon
Add product listing on Amazon
Shopify/Amazon Virtual Assistant
Shopify/Amazon Virtual Assistant
Want to see more? Create Account

Skills

Jezabelle C.

Jezabelle C.

Lingayen, Philippines
Job Success
Top Rated Plus
9
Total Jobs
9,483
Total Hours

View profile

Experienced Customer Service / Virtual Assistant / Amazon / Shopify

Specializes in
Thanks for viewing my profile. I've been a customer service agent of an online shopping website for 6 years. I was a team leader, I've taken escalations and dealt with different types of customers. My task is not limited to handling escalations, I handle pre and post-order inquiries, process orders for customers, check order status, issue replacements and handle returns and refunds. With my experience in customer service, I worked my way up and was promoted for quality assurance analyst post. It was my task to evaluate call recordings and even live calls based on a set of guidelines. It was my job to address the challenges of the agents and drive team performance. I am hardworking, goal oriented and a self-motivated person. I can work under pressure with little supervision. I am highly trainable and always want to complete any given task on time. I could work long hours when needed. I am looking for a job where I can share my best practices and learn at the same time. I'd also want to help improve and expand the business of the company/team that would hire me.
Rating is 5 out of 5.
5.00 Mar 10, 2016 - Aug 10, 2020

"Jezabelle has been a great asset to our company. We were running an eCommerce Store that needed help with multiple tasks. We needed someone who was very flexible. Jezabelle was a perfect fit, She was always willing to take on new tasks and asked thoughtful questions indicating she cared about doing the task correctly the first time. Weither it was customer service, photoshop (Product mockup manipulation), quickbooks, seo descriptions, or product listings in shopify, she did it all for us in a timely manner. Jezabelle was wonderful to work with, and if we ever get an opportunity again we would hire her again in a nano second."

"Thank you for the opportunity and it was nice working with you and your team."

Private earnings
Jezabelle C. has more jobs. Create an account to review them

Portfolio

Add product listing on Amazon
Add product listing on Amazon
Shopify/Amazon Virtual Assistant
Shopify/Amazon Virtual Assistant
Want to see more? Create Account

Skills

As Needed - Open to Offers

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