Irene C.
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Bilingual Personal Assistant and Project Manager

I have 15 years of experience in customer service and administrative support. I have gained knowledge and skills in financial services (banking & brokerage), fraud operations & AML procedures. Within eight years of working online, I've also acquired and harnessed new skills as a Personal Assistant and a Project Manager dealing with software development project management, QA testing, website maintenance, social media graphic & ppt creations, blog & video posting & editing, bookkeeping, web content writing and translation. Platforms/Tools Used: Zoho, Zendesk, JIRA, Asana, Teamwork, Filezilla, Limelight, Salesforce, Amazon, Shopify, Amazon, eBay, Stripe, ActiveCampaign, IPS, Atrium, Canva, Stencil, Prezi, IPS, DLGuard, Crowdfire, Helpshift, Helpscout, Giorgias, AirBnB, Guesty, Base, Trello, Wordpress, MailChimp, SEMRush, Ahrefs, Quickbooks, Freshbooks, FattureinCloud, Pipedrive, Presentermedia, Videoscribe, Tawe, LastPass, 1Password Kashflow, Equifax, Accurint, VerID, TransUnion, Authorized.Net, Shipwire, VCC, Zoiper, MicroSIP, five9, 8x8, ringcentral. I speak fluent English and Italian while I know basic German. I have also done occasional/seasonal jobs within Italian hospitality industries. I’m flexible, fast-learner and I have a quick adaptability proven by my various work experiences in different environments with huge cultural differences. Hopefully you'd be happy to welcome me to your team for a long term commitment.

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  • Italian
  • Social Media Management
  • Customer Satisfaction
  • English to Italian Translation
  • Software QA
  • Hospitality