Your highly skilled jack-of-all-trades Executive Assistant, Customer Service and Sales Expert!
I have 11 years of work experience in providing world-class customer service through phone, email support, chat support, administrative tasks, and other related tasks of a Customer Service Representative.
I've always been the top performer in my BPO days and given the same quality service to every client I've worked with.
I'm flexible, a problem solver, and I love communicating, with a reliable work ethic, flexibility/adaptability to any changes, and excellent interpersonal skills.
Here is the list of services I can offer:
⭐⭐⭐⭐⭐Customer Service & Project Management⭐⭐⭐⭐⭐
✅ Inbound Calls
✅ Outbound Calls
✅ Email Management
✅ Email Campaigns
✅ Ticket Management
✅ Subject Matter Expert
✅ Sales Associate
✅ Real Estate VA
✅ Banking accounts - Fraud Department
✅ School Admin task
✅ Collection of payment
✅ Appointment Settings
✅ B2B
✅ B2C
⭐⭐⭐⭐⭐Data Entry⭐⭐⭐⭐⭐
✅ Data Management
✅ Lead Generation
✅ Online Research
✅ Data Processing
✅ Google Docs
✅ Google Sheets
✅ Google Drive
✅ Microsoft Excel
✅ Microsoft Word Invoices,
✅ Internet Research
✅ CSV
⭐⭐⭐⭐⭐Personal VA/Admin Assistant⭐⭐⭐⭐⭐
✅ Schedule Appointments
✅ Social media management
✅ Email Handling
✅ CRM management
✅ Point of contact person
✅ Preparing documents for meetings and business
✅ Finding ways to improve administrative processes
TOOLS I USE:
👍 Zoho
👍 Salesforce
👍 Freshdesk
👍 Zendesk
👍 Veracore
👍 1Shopping Cart
👍 Deposco
👍 Shopify
👍 Zoom
👍 Facebook
👍 Instagram
👍 Facebook Business Suite
👍 Posting related content
👍 Canva Pro
👍 Imovie
👍 Planoly
👍 Inshot
👍 And can quickly learn to use new tools.
I'm excited as you are to work with you. Are you ready to start? Please send me a message, let’s chat!
Email Marketing
Telemarketing
Data Entry
Instagram
Customer Service
Administrative Support
Phone Communication
Salesforce
Sales
Outbound Sales
Social Media Marketing Strategy
Relationship Management
Cold Calling
CRM Development
Inbound Inquiry
Mary Joy L.
Madaum, Philippines
$10/hr
4.8
275 jobs
Bookkeeper I Versatile Virtual Assistant | Real Estate • Property Management • Creative Support
High-End Virtual Assistant with 12 years of experience delivering top-tier support in property management, administrative tasks, and bookkeeping. I streamline operations for real estate owners and busy professionals by managing leases, coordinating maintenance, handling tenant communications, and maintaining accurate financial records using tools like Buildium, AppFolio, Yardi, and QuickBooks.
Known for being proactive, detail-oriented, and highly dependable, I provide efficient support in inbox management, scheduling, bookkeeping, and day-to-day operations, allowing clients to focus on growth while I keep everything running seamlessly.
✅ Property Management & Real Estate Support
Tenant and vendor communication
Lease management & renewals
Rent collection follow-ups & maintenance coordination
CRM management (AppFolio, Buildium, PropStream, GoHighLevel, etc.)
✅ Administrative Support
Email & calendar management
Data entry & reports
Document preparation & contract management
Scheduling & coordination
✅ Creative Support
Canva design (social media posts, presentations, flyers, marketing materials)
Social media content planning & posting
Basic branding support
What sets me apart?
Reliable & detail-oriented – I make sure nothing falls through the cracks.
Proactive & resourceful – I don’t just wait for tasks, I help improve processes.
Client-focused – I value clear communication and always deliver on time.
If you’re looking for a versatile VA who can handle both the day-to-day admin tasks and the creative side of your business, I’d be happy to support you. Let’s work together to keep your business running smoothly!
Real Estate Virtual Assistance
Sales
B2B Lead Generation
Sales Development
Telemarketing
B2C Marketing
Scheduling
Customer Service
Property Management
Virtual Assistance
Email Communication
Executive Support
Administrative Support
Appointment Scheduling
Cold Calling
Sheena Claire D.
zambales, Philippines
$6/hr
4.9
15 jobs
Throughout my career, I've accumulated a wealth of experience in various roles, showcasing my adaptability and versatility. I have served in pivotal positions such as a Virtual Assistant, Human Resource Specialist, Telemarketer, Customer Service Representative, and Data Entry Specialist. This diverse background has equipped me with a comprehensive skill set that aligns seamlessly with the requirements of this position.
In my capacity as a Virtual Assistant, I demonstrated reliability and efficiency, ensuring tasks were completed with precision and timeliness. Transitioning into roles such as Human Resource Specialist and Customer Service Representative, I honed my interpersonal and communication skills, effectively managing both internal and external relationships. Simultaneously, I handled administrative responsibilities and adeptly managed social media accounts, showcasing my ability to wear multiple hats within an organization.
One of my key strengths lies in consistently delivering work within deadlines, coupled with a commitment to maintaining open lines of communication. I understand the importance of fostering a collaborative and effective working relationship, and I prioritize regular updates to ensure transparency and alignment with organizational goals.
I am confident that my diverse experiences and proven track record make me well-suited for the challenges of this role. I am eager to leverage my skills and contribute to the success of your team.
Email Support
Online Chat Support
Amazon Transcribe
HubSpot
Salesforce CRM
Dropshipping
Human Resource Management
Lead Generation
Administrative Support
Customer Service
Telemarketing
CRM Software
Teachable
General Office Skills
Allyssa Mae M.
Tarlac City, Philippines
$13/hr
5.0
11 jobs
Need an assistant that can hit the ground running?
🦄 The Virtual Assistant Unicorn you've been looking for
💥 6+ years of Virtual Assistant Experience
🥇100% Job Success Score
Here's how I will improve your business 👇👇👇
🔥 𝐀𝐏𝐏𝐎𝐈𝐍𝐓𝐌𝐄𝐍𝐓 𝐒𝐄𝐓𝐓𝐈𝐍𝐆 𝐀𝐍𝐃 𝐋𝐄𝐀𝐃 𝐄𝐍𝐆𝐀𝐆𝐄𝐌𝐄𝐍𝐓 𝐒𝐏𝐄𝐂𝐈𝐀𝐋𝐈𝐒𝐓
A critical revenue driver that bridges marketing and sales performance. My expertise ensures 𝙝𝙞𝙜𝙝-𝙦𝙪𝙖𝙡𝙞𝙩𝙮 𝙡𝙚𝙖𝙙 𝙘𝙤𝙣𝙫𝙚𝙧𝙨𝙞𝙤𝙣, 𝙨𝙩𝙧𝙚𝙖𝙢𝙡𝙞𝙣𝙚𝙙 𝙥𝙞𝙥𝙚𝙡𝙞𝙣𝙚 𝙜𝙧𝙤𝙬𝙩𝙝, and 𝙥𝙧𝙚𝙙𝙞𝙘𝙩𝙖𝙗𝙡𝙚 𝙧𝙚𝙫𝙚𝙣𝙪𝙚 by aligning decision-makers with your sales objectives, strengthening close rates, and accelerating business scalability.
Highly tech-savvy—I’m fluent in the tools that fuel high-performance appointment setting and lead engagement:
⬩ GoHighLevel
⬩ RingCentral
⬩ Close CRM
⬩ Calendly
⬩ ZoomInfo
⬩ Zillow
⬩ Dialpad
⬩ Google chat
⬩ Max InContact
⬩ CarePro
⬩ CallShaper
⬩ Xencall
⬩ Notion
⬩ Asana
⬩ Buildium
Want more qualified meetings without lifting a finger?
📩 Drop a personalized message and let's see in what capacity I could help 😊 or if you wanna learn more about what I can do for your business, here's more to the Unicorn 🦄👇
🔥𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐄𝐑𝐕𝐈𝐂𝐄 and 𝐓𝐄𝐂𝐇𝐍𝐈𝐂𝐀𝐋 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 𝐏𝐑𝐎
These strategic enablers are essential for brand trust, customer loyalty, and competitive differentiation. My presence in your team will foster 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙧𝙚𝙩𝙚𝙣𝙩𝙞𝙤𝙣, 𝙛𝙖𝙘𝙞𝙡𝙞𝙩𝙖𝙩𝙚 𝙨𝙘𝙖𝙡𝙖𝙗𝙞𝙡𝙞𝙩𝙮, and 𝙢𝙞𝙩𝙞𝙜𝙖𝙩𝙚 𝙧𝙞𝙨𝙠𝙨, thereby optimizing customer lifetime value and global market positioning.
Very much tech savvy -- I basically eat the following tools for breakfast:
⬩ Salesforce
⬩ Softphone Avaya
⬩ RingCentral
⬩ LiveChat
⬩ Ooma Office
⬩ Freshdesk
⬩ Gorgias
⬩ Intercom
🔥 𝐏𝐑𝐎𝐏𝐄𝐑𝐓𝐘 𝐌𝐀𝐍𝐀𝐆𝐄𝐑 𝐀𝐒𝐒𝐈𝐒𝐓𝐀𝐍𝐓
A strategic enabler for smooth operations, tenant satisfaction, and property value optimization. By integrating process efficiency, vendor coordination, and tenant engagement, I help 𝙢𝙖𝙭𝙞𝙢𝙞𝙯𝙚 𝙤𝙘𝙘𝙪𝙥𝙖𝙣𝙘𝙮, 𝙢𝙞𝙣𝙞𝙢𝙞𝙯𝙚 𝙢𝙖𝙞𝙣𝙩𝙚𝙣𝙖𝙣𝙘𝙚 𝙙𝙤𝙬𝙣𝙩𝙞𝙢𝙚, and 𝙨𝙩𝙧𝙚𝙣𝙜𝙩𝙝𝙚𝙣 𝙩𝙚𝙣𝙖𝙣𝙩 𝙧𝙚𝙩𝙚𝙣𝙩𝙞𝙤𝙣—driving operational scalability, cost efficiency, and long-term property performance.
Here are the processes I can run for you 👇
⬩ PropertyMe
⬩ RealWorks
⬩ EagleCRM
⬩ Reapit
⬩ Google Workspace
⬩ RP Data
🟢 If you're sold and think we're a good fit
📩 drop a 𝙥𝙚𝙧𝙨𝙤𝙣𝙖𝙡𝙞𝙯𝙚𝙙 𝙢𝙚𝙨𝙨𝙖𝙜𝙚 and let me know
📞 when would be the best for a 𝘿𝙞𝙨𝙘𝙤𝙫𝙚𝙧𝙮 𝘾𝙖𝙡𝙡
Talk soon,
Ally
Outbound Sales
Customer Service
Telemarketing
Cold Calling
Sales
Customer Experience
Customer Support
Cold Call
Administrative Support
Appointment Setting
Appointment Scheduling
Customer Support Plugin
Virtual Assistance
Inside Sales
Scheduling
Data Entry
Sales Call
Call Center Management
Phone Support
Order Tracking
Airah Joy A.
Dasmarinas, Philippines
$4/hr
5.0
1 jobs
Hi! I'm Airah Joy Arimas, a dedicated sales and administrative professional with over 10 years of combined experience in customer service, banking, collections, quality assurance, business administration, appointment setting, and B2B outbound sales.
I help businesses generate qualified leads, book appointments, improve customer relationships, and keep daily operations organized so business owners can focus on growing their companies.
Throughout my career, I've worked with U.S.-based clients, handled high-volume outbound and inbound calls, managed CRM systems, and supported teams through accurate reporting, follow-ups, and customer communication.
Whether you're a real estate investor, service-based business, agency, or startup, I bring professionalism, consistency, and strong communication skills to every project.
Here's how I can help your business:
✅ Cold Calling
✅ Appointment Setting
✅ Lead Generation
✅ Lead Qualification
✅ CRM Management
✅ Customer Follow-up
✅ B2B Sales
✅ Outbound Sales
✅ Inbound Customer Support
✅ Virtual Assistance
✅ Administrative Support
✅ Calendar Management
✅ Email Management
✅ Data Entry
✅ Internet Research
✅ Quality Assurance
✅ Team Coordination
✅ Reporting & Documentation
Industries I've Worked With
✔ Real Estate
✔ Pool Supplies & Maintenance Services
✔ Banking & Financial Services
✔ Customer Service
✔ Collections
✔ Sales & Marketing
✔ BPO
Real Estate Experience
I have experience making outbound calls to:
• Motivated Sellers
• Homeowners
• Property Owners
• Business Owners
• Existing Leads
Responsibilities included:
Appointment Setting
Lead Qualification
CRM Updates
Follow-up Calls
Calendar Scheduling
Customer Relationship Building
B2B Sales Experience
I worked in outbound sales calling pool businesses across the United States to offer:
Pool Chemicals
Chlorine Tablets
Pool Pumps
Filters
Pool Maintenance Services
Pool Opening & Closing Services
Responsibilities included:
Prospecting
Cold Calling
Product Presentation
Building Client Relationships
Handling Objections
Closing Sales Opportunities
Following up on Existing Accounts
Banking & Customer Service Experience
I also bring years of experience in:
• Customer Service
• Financial Collections
• KYC
• Customer Due Diligence
• Data Analysis
• Quality Assurance
• Coaching
• Customer Experience
This background allows me to communicate professionally with customers while maintaining accuracy and attention to detail.
Software & Tools
✔ GoHighLevel
✔ HubSpot
✔ Salesforce
✔ Zoho CRM
✔ Podio
✔ Mojo Dialer
✔ Microsoft Office
✔ Google Workspace
✔ Excel
✔ Google Sheets
✔ Slack
✔ Zoom
✔ Teams
✔ Canva
Why Clients Hire Me
✔ Strong English Communication
✔ Reliable and Detail-Oriented
✔ Fast Learner
✔ Professional Phone Presence
✔ Excellent Follow-Up Skills
✔ Goal-Oriented
✔ Organized and Self-Managed
✔ Positive Attitude
✔ Long-Term Commitment
✔ Confidential and Trustworthy
I believe successful businesses grow through consistent communication, organized systems, and excellent customer experiences.
If you're looking for someone who represents your business professionally, builds rapport quickly, and gets the job done without constant supervision, I'd love to be part of your team.
Let's discuss how I can help grow your business.
Customer Service
Cold Calling
Telemarketing
Lead Generation
Project Management
Digital Project Management
Virtual Assistance
Appointment Setting
Executive Support
Project Management Support
Social Media Management
B2B Marketing
Customer Experience
Quality Assurance
Client Management
Customer Relationship Management
B2B Lead Generation
Administrative Support
Real Estate Cold Calling
Real Estate Lead Generation
Jelly Mae C.
Ipil, Philippines
$7/hr
4.0
5 jobs
Virtual Assistant | Customer Service | Administrative Support | Lead Generation
A reliable and detail-oriented Virtual Assistant with experience in administrative support, business development, lead generation, customer service, social media management, and records management.
I am a Virtual Assistant who performs 100 cold calls each 8-hour shift, follow-up calls, and lead updates using the Go High Level Platform, 25 Standard Cold and Hot Emails using Gmail and Outlook, creates Botmock-up Demos for AI System Integration, input researched leads in CRM.
Organizations Worked With:
✅ Lendaly Australia (Virtual Assistant)
⭐Calling warm leads and existing clients from internal CRM system. (200 to 250 calls)
⭐Understand their business needs and help them secure the right funding.
⭐Building trust and rapport with every conversation
⭐Work collaboratively with the team to refine and enhance sales strategies
✅Social Media Manager, Colao Lechon
⭐Content Planning & Creation - Create engaging posts, captions, and hashtags. Design graphics, promotional materials, and posts. Capture and edit high-quality food photos and videos.
⭐Produce short-form videos (Reels). Increase brand awareness and customer engagement through strategic content
✅ MyAiSetup and RunMySale (Virtual Assistant)
⭐ Conducted cold calling campaigns and handled inbound calls to generate and qualify leads. (100 to 150 calls per shift)
⭐ Sent personalized cold emails and follow-up messages through Gmail and Outlook.
⭐ Managed LinkedIn outreach and maintained professional communication with prospects.
⭐ Created interactive business demos using Botmockups to showcase products and services.
⭐ Scheduled appointments, tracked leads, and updated CRM records to support the sales pipeline.
✅ Philippines Rubber Research Institute (Administrative Aide IV) | 2025–2026
⭐Receive, record, file, and maintain all incoming and outgoing divisional documents,
including communications, memoranda, letters, and transactional papers, and ensure
that records and databases are regularly updated and properly maintained.
⭐Monitor, track, and follow up on the status of divisional transactional documents, including but
not limited to Purchase Requests (PRs), letters, requests, endorsements, and related
documents, to ensure timely action and completion
⭐Assist in monitoring the utilization of divisional funds on a per-activity or project.
⭐Route and facilitate the movement of documents for appropriate review, verification, and
signature by authorized signatories, and ensure their return and proper filing after action;
⭐Disseminate and communicate official orders, memoranda, announcements, and
deadlines to all personnel within the Division
⭐Monitor attendance of RTESD personnel during flag ceremonies and other official Institute
events and activities, and submit attendance updates to the Division Chief when required.
✅ Hallo English Company (ESL Teacher) | 2022
⭐ Delivered online English lessons focusing on grammar, vocabulary, pronunciation, and conversation skills.
⭐ Prepared lesson materials and presentations tailored to students' learning needs and proficiency levels.
⭐ Assessed student performance through quizzes, exercises, and constructive feedback.
⭐ Conducted engaging virtual classes using Zoom, Google Meet, and Microsoft PowerPoint.
⭐ Encouraged student participation and helped improve communication confidence and language fluency.
✅ College Teacher – Computer Science / AI | 2022–2025
⭐ Taught undergraduate courses in Computer Science, including C++, Python, HTML, CSS, and Artificial Intelligence.
⭐ Developed course syllabi, lecture materials, laboratory activities, and assessment tools.
⭐ Guided students in programming projects, research studies, and capstone development.
⭐ Conducted lectures and hands-on laboratory sessions in both face-to-face and virtual environments.
⭐ Evaluated student performance, prepared grades, and provided academic mentoring and technical support.
⭐ Supervised computer laboratories and ensured the proper operation of software and learning resources.
✅ Gaia Virtual Solution (Virtual Assistant) | 2022
⭐ Managed email correspondence, cold calling activities, and client communications professionally.
⭐ Performed data entry, maintained digital files, and updated customer information in CRM systems.
⭐ Researched potential leads and gathered market information to support business development efforts.
⭐ Organized and prioritized emails using Gmail labels and folders to improve workflow efficiency.
⭐ Prepared reports, maintained accurate records, and assisted with day-to-day administrative operations.
⭐ Supported customer and lead management processes with attention to detail and data accuracy.
Virtual Assistance
Microsoft Project
Project Management
Data Entry
General Transcription
Data Analytics & Visualization Software
Email Management
Calendar Management
SQL
Voice Acting
Voice-Over
Google Calendar
File Management
Online Chat Support
Online Research
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