I build AI systems that replace manual work and make businesses money. 30+ clients. 5x Google Certified. Everything I build runs in production โ not a prototype, not a demo.
RIGHT NOW: I'm offering senior-level AI and data work at competitive rates while building my Upwork reviews. This window closes after my first 10 reviews.
**AI Agents & Voice AI**
-Internal SAAS Tools for you to sell or run your business!
- AI phone agents that answer calls 24/7, book appointments, and qualify leads (Twilio + Claude/GPT)
- AI chatbots trained on YOUR data โ customer support, lead capture, internal Q&A
- Multi-agent systems where AI tools coordinate, hand off, and self-correct
- RAG pipelines โ ask your documents anything in plain English
- Voice AI for service businesses: HVAC, plumbing, dental, legal, real estate
**Workflow Automation**
- End-to-end business process automation (n8n, Make, Zapier + AI)
- CRM automation โ lead routing, follow-up sequences, data enrichment
- Document processing โ invoices, contracts, applications handled by AI
- Email/SMS automation integrated with your existing tools
**Data Analytics & Dashboards**
- GA4 setup, audit, and optimization โ done this 30+ times
- Custom dashboards (Looker Studio, Tableau, Google Sheets)
- BigQuery data pipelines and warehouse architecture
- Market research, competitive intelligence, financial modeling
**What I've built (running in production right now):**
- 28-agent autonomous AI system handling daily business operations (80,000+ lines)
- AI voice agents answering calls 24/7 for service businesses
- AI-powered compliance platform automating security questionnaires
- Automated market research engine replacing $15K consulting engagements
- Real-time data pipelines and dashboards for business intelligence
**How I work:**
1. You describe the problem
2. I scope it with a fixed price and timeline โ no surprises
3. I build fast, communicate daily, and over-deliver
4. Full documentation โ you own everything, you're never dependent on me
Tools: Python, Claude API, OpenAI API, Twilio, n8n, Make, Zapier, LangChain, Docker, SQL, GA4, GTM, BigQuery, Looker Studio, Tableau, Notion
Send me a message. I'll tell you honestly if I can help, what it costs, and how fast.
Muhammad Hasan T.
Automating Business Operations using AI | GHL | Fractional CTO
Karachi, Pakistan
$20/hr$20 per hour5.0 (1) 1 job $200+ total earnings
I help businesses automate lead generation, customer communication, and operations using AI voice agents, chatbots, CRM automation, and intelligent workflows.
Over the last 3+ years, Iโve designed and deployed automation systems that connect AI, marketing funnels, CRM pipelines, and multi channel communication into one unified system. My work focuses on building scalable automation infrastructures that help business respond to leads faster, qualify prospects automatically, and convert more conversations into booked appointments.
Most businesses struggle because their CRM, automation tools, and AI integrations are built separately by different specialists. I solve that by designing the entire automation architecture end to end so everything works together seamlessly.
If you are focused on growing your business, I can handle the technical system that powers it.
๐๐ก๐ ๐๐ฑ๐ฉ๐๐ซ๐ข๐๐ง๐๐ ๐๐ก๐๐๐
I build complete automation ecosystems that combine AI voice agents, conversational chatbots, CRM workflows, and marketing funnels so businesses can capture, qualify, and convert leads automatically.
Previously, I have built systems like the ones listed below:
๐น AI voice agents for inbound and outbound calls using Retell AI, Vapi, ElevenLabs, and Twilio
๐น AI receptionists handling appointment booking, cancellations, and customer inquiries
๐น Lead qualification and booking systems connecting Meta Ads, funnels, AI voice agents, and CRM pipelines
๐น AI chatbots and conversational assistants using OpenAI, Gemini, Claude, and LLM based workflows
๐น RAG knowledge bots trained on company documentation, websites, PDFs, and internal knowledge bases
๐น CRM automation architectures using GoHighLevel pipelines, workflows, triggers, and automation sequences
๐น Multi channel communication systems with SMS, email, and WhatsApp automation
๐น Workflow orchestration and backend automation using n8n, Make, and Zapier
๐น API integrations connecting CRMs, marketing tools, databases, and internal systems
๐๐ซ๐จ๐๐๐ฌ๐ฌ ๐ ๐ ๐จ๐ฅ๐ฅ๐จ๐ฐ
Strategy โ Understand your lead generation process, sales pipeline, and automation goals
Architecture โ Design CRM pipelines, automation workflows, AI agents, and integrations
Build โ Implement funnels, workflows, AI voice systems, chatbots, and integrations
Testing โ Validate lead routing, triggers, notifications, and booking flows
Launch โ Deploy the automation system and ensure everything runs reliably
Optimization โ Monitor performance and improve conversion and automation efficiency
๐๐จ๐จ๐ฅ๐ฌ & ๐๐ฅ๐๐ญ๐๐จ๐ซ๐ฆ๐ฌ
๐น CRM & Automation: GoHighLevel, n8n, Make, Zapier
๐น AI Voice Systems: Retell AI, Vapi, ElevenLabs, Twilio
๐น AI & LLM Platforms: OpenAI, Gemini, Claude, Llama, LangChain, LangGraph
๐น Communication: SMS, Email, WhatsApp automation
๐น Funnels & Lead Generation: GoHighLevel Funnels, Meta Ads integrations, landing pages
๐น Scheduling & Payments: GoHighLevel Calendars, Calendly, Stripe
๐น Integrations: APIs, Webhooks, CRM integrations, workflow automation
๐น Deployment & Infrastructure: Docker, Railway, Supabase, AWS, Vercel
๐๐ก๐๐ญ ๐๐จ๐ฎ ๐๐๐ง ๐๐ฑ๐ฉ๐๐๐ญ
Clarity โ Clear automation architecture and workflow planning before implementation
Execution โ Complete system build including AI agents, CRM automation, and integrations
Communication โ Transparent updates and collaboration throughout the project
Results โ Systems designed to increase lead response speed and booked appointments
If you're building an automation system, AI voice workflow, chatbot platform, or CRM automation stack and want everything connected properly from the start, feel free to reach out.
Send me a message with what you're building and Iโll tell you honestly if I can help and how we should approach it.
Jacqueline D.
4X Claude Certified AI Architect | Power BI & Analytics | Ex-PwC CPA
Nesconset, New York
$175/hr$175 per hour4.9 (86) 165 jobs $500K+ total earnings
I am a licensed CPA who architects enterprise AI systems and the data governance that keeps them defensible. That pairing is rare. Most AI architects cannot reconcile a number to the financial statements, and most CPAs cannot design an agent fleet. I do both, which is why my dashboards tie out and my AI survives an audit.
๐ 4X CLAUDE CERTIFIED (ANTHROPIC)
Claude Certified Architect - Professional โช Claude Certified Architect - Foundations โช Claude Certified Developer - Foundations โช Claude Certified Associate - Foundations. Plus Model Context Protocol, Building Subagents, Claude Code Advanced, Building with the Claude API, and the Claude Partner Badge for Claude Code. All verified on Credly; see the portfolio item "Claude Code Certified Architect & Developer".
Across the four exams, 38 test objectives: agent architecture, construction and patterns; Claude app design and systems life cycle; Claude Code operation, config management and debugging; Claude API mechanics, model selection, cost and token management, context and prompt engineering, output handling; AI app security, identity and secrets, hooks; tool implementation, MCP development, agentic customization; evaluation metrics and datasets, test frameworks and A/B testing, observability at scale, retrieval strategy design; guardrails and safety controls, human-in-the-loop validation, regulatory compliance, ethical AI and fairness; business problem translation, business value alignment, problem decomposition, discovery and requirements; architecture communication, stakeholder feedback and SLAs, documentation and handoff.
โก WHAT I BUILD
โช AI agent architecture and agentic workflow automation: Claude Code, Claude API, MCP servers, subagents and multi-agent orchestration, tool integration, hooks, evaluation harnesses, observability, and the guardrails that keep autonomous systems safe in production
โช AI enablement: training engineering and business teams on Claude Code and AI-assisted workflows, with playbooks, CLAUDE.md conventions, prompt and context engineering patterns, and QA gates for AI-generated work. Trained 350 people on AI workflows for a midsize education company.
โช Enterprise AI strategy and architecture: NIST AI RMF, ISO/IEC 42001, model risk, AI governance registers, and business cases a finance function will accept
โช Data governance programs: DAMA/DMBOK aligned. Source hierarchy, data quality frameworks, entity resolution, metadata and data dictionaries, stewardship SOPs
โช Data architecture and BI: Power BI, star schema modeling, DAX, semantic layers, warehouse reviews, Snowflake, ETL, and reporting that reconciles to the system of record
โช Fractional CTO and technology transformation: assessment, roadmap, vendor accountability, and executive KPI reporting
๐ผ CURRENT ROLES
CTO at DataOps (Aerospace & Defense, Healthcare). GenAI product ownership and agentic AI workflow automation for a $40B aerospace and defense supplier with 50,000+ employees, inside ITAR-compliant environments.
Fractional CTO at Right at Home (Healthcare). Technology strategy, Power BI operations dashboards, and process automation.
Founder & CEO of Omni Business Intelligence Solutions. 200+ clients across 40+ industries.
๐ BACKGROUND
Ex-PwC, nearly 10 years. As Sr. AI Product Owner I built an internal operations reporting platform on Power BI, SharePoint, and Power Automate and presented it to 20+ business unit executives at a major media client, and served as AI Product Owner on a national media and entertainment client's product that PwC later productized for other media clients. As Sr. Financial Auditor I led IPO PCAOB procedures and S-1 filing for a successful NYSE listing, plus business combinations, US GAAP to IFRS conversions, and ERP conversions.
โ OTHER CERTIFICATIONS
AI โช AWS Certified AI Practitioner โช MIT, Designing and Building AI Products and Services
Data โช CDMP Associate (DAMA International) โช Data Management Fundamentals (DAMA) โช SnowPro Associate (Snowflake) โช Matillion ETL Foundations โช Alteryx Advanced โช Microsoft Certified: Power BI Data Analyst Associate โช Tableau Desktop Specialist โช Adobe Analytics โช Adobe Real-Time CDP โช Google Analytics, Ads, Tag Manager, Looker Studio
Finance โช NYS Certified Public Accountant (NASBA) โช ACFE Certified Fraud Examiner
๐ RECOGNITION
Expert-Vetted, the top 1% of talent on Upwork, with 100% Job Success. Three-time Amazon best-selling author. Featured in the Wall Street Journal, CNBC, NASDAQ, Business Insider, Yahoo Finance, Microsoft News, Entrepreneur, Benzinga, Digiday, and International Business Times. Forbes Technology Council contributor and Visual Capitalist contributor. Moderated an AI governance panel with Google, JP Morgan Chase, and Twitch at the Global Scaling AI Summit. Presented on generative AI to Upwork's executive team and to an audience of more than 1,000.
Tell me what you are trying to build or fix, and I will tell you honestly whether I am the right person for it.
I help organizations architect, modernize, and scale enterprise software platforms and AI-driven solutions that power business-critical operations.
Over the past 20+ years, I have architected and delivered enterprise-scale software platforms across Healthcare, Banking, Telecommunications, Aviation, Education, Government, Logistics, and Retailโhelping organizations build systems that remain reliable, scalable, and maintainable as they grow.
My role extends beyond implementation. I work closely with founders, CTOs, and engineering leaders to evaluate architectural trade-offs, reduce technical risk, define technology strategy, and guide products from concept through production deployment.
๐๐ผ๐ฟ๐ฒ ๐๐ ๐ฝ๐ฒ๐ฟ๐๐ถ๐๐ฒ
โโโโโโโ
๐๐ฟ๐๐ถ๐ณ๐ถ๐ฐ๐ถ๐ฎ๐น ๐๐ป๐๐ฒ๐น๐น๐ถ๐ด๐ฒ๐ป๐ฐ๐ฒ:
โ Agentic AI
โ Retrieval-Augmented Generation (RAG)
โ Natural Language to SQL (NL2SQL)
โ LLM Integration & Prompt Engineering
โ AI Assistants & Enterprise Knowledge Platforms
โ Intelligent Document Processing (IDP)
โ Recommendation & Personalization Engines
โ Predictive Analytics & Workflow Automation
๐๐ป๐๐ฒ๐ฟ๐ฝ๐ฟ๐ถ๐๐ฒ ๐ฆ๐ผ๐ณ๐๐๐ฎ๐ฟ๐ฒ ๐๐ป๐ด๐ถ๐ป๐ฒ๐ฒ๐ฟ๐ถ๐ป๐ด:
โ Enterprise Web Applications
โ SaaS Platforms
โ Full-Stack Architecture
โ Microservices & REST APIs
โ Cloud-Native Applications
โ Database Architecture & Optimization
โ Authentication & Security
โ Workflow & Business Process Automation
โ System Integration
๐ฆ๐ฒ๐น๐ฒ๐ฐ๐๐ฒ๐ฑ ๐๐ป๐๐ฒ๐ฟ๐ฝ๐ฟ๐ถ๐๐ฒ ๐ฆ๐ผ๐น๐๐๐ถ๐ผ๐ป๐
โโโโโโโโโโโโโโ
The majority of these platforms were designed for high-volume enterprise environments, requiring scalable architectures, complex business workflows, secure integrations, and long-term maintainability.
๐ฅ๐ฒ๐ฝ๐ฟ๐ฒ๐๐ฒ๐ป๐๐ฎ๐๐ถ๐๐ฒ ๐๐ป๐๐ฒ๐ฟ๐ฝ๐ฟ๐ถ๐๐ฒ ๐ฃ๐น๐ฎ๐๐ณ๐ผ๐ฟ๐บ๐ & ๐๐ ๐ฆ๐ผ๐น๐๐๐ถ๐ผ๐ป๐:
โ Enterprise NL2SQL Intelligent Query Platform
โ Retrieval-Augmented Generation (RAG) Knowledge Assistant
โ AI Recommendation & Personalization Platform
โ Intelligent Invoice Processing & Automation Platform
โ Resume Screening & Candidate Evaluation Platform
โ Fraud Detection & Transaction Monitoring System
โ Enterprise Workforce Planning Platform
โ University Inventory & Material Management Platform
โ Warehouse Management System
โ Transport Management System
โ OrbitView โ AI-Powered Geospatial Intelligence Platform
๐๐ผ๐ฟ๐ฒ ๐ง๐ฒ๐ฐ๐ต๐ป๐ผ๐น๐ผ๐ด๐ถ๐ฒ๐
โโโโโโโโโ
๐๐ & ๐ ๐ฎ๐ฐ๐ต๐ถ๐ป๐ฒ ๐๐ฒ๐ฎ๐ฟ๐ป๐ถ๐ป๐ด:
Python | OpenAI | Claude | Gemini | LangChain | TensorFlow | Keras | Scikit-learn | Vector Databases | Graph Databases
๐๐ฎ๐ฐ๐ธ๐ฒ๐ป๐ฑ:
FastAPI | Spring Boot | Node.js | Java | .NET | REST APIs | Microservices
๐๐ฟ๐ผ๐ป๐๐ฒ๐ป๐ฑ:
React | Next.js | TypeScript | JavaScript | Material UI | OpenLayers
๐๐ฎ๐๐ฎ๐ฏ๐ฎ๐๐ฒ๐:
PostgreSQL | SQL Server | MySQL | Oracle | MongoDB
๐๐น๐ผ๐๐ฑ & ๐๐ฒ๐๐ข๐ฝ๐:
AWS | Azure | Docker | Kubernetes | Git | CI/CD
๐ช๐ต๐ฎ๐ ๐๐น๐ถ๐ฒ๐ป๐๐ ๐ฉ๐ฎ๐น๐๐ฒ:
โ Architecture-first thinking that reduces technical debt
โ Production-ready engineering and scalable system design
โ Clean, maintainable, and extensible code
โ Clear technical communication with business stakeholders
โ AI solutions focused on measurable business outcomes
โ Long-term engineering partnership from architecture through deployment
Whether you're launching a new AI product, modernizing an existing enterprise platform, or scaling a mission-critical application, I bring an architecture-first approach focused on long-term scalability, operational reliability, and measurable business value.
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