Running a construction or restoration business means tracking customers, projects, estimates, documentation, schedules, invoices, follow-ups, and dozens of small details every day. I help take that operational workload off your plate.
I'm a Top Rated Plus Virtual Assistant with 14,000+ Upwork hours, $90K+ earned, and a 100% Job Success Score, with experience supporting business owners and trades-based companies.
My support can include:
Construction & Restoration Support
Project and job tracking
Estimate and proposal preparation
Xactimate estimating support
Scope and documentation review
Magicplan sketches and measurements
Organizing photos, PDFs, estimates, and job files
Customer and project follow-ups
CRM updates and pipeline management
Operations & Administrative Support:
Email and calendar management
Scheduling and appointment coordination
Customer communication
Data entry and database management
File and Google Drive organization
Project trackers and dashboards
SOP and process documentation
Research and reporting
Executive and personal assistance
Bookkeeping Support:
QuickBooks Online
Invoicing
Accounts receivable and accounts payable
Expense categorization
Bank reconciliation
Financial tracking and spreadsheets
Tools I've worked with include:
QuickBooks Online
Xactimate
Magicplan
Google Workspace
Microsoft Excel
GoHighLevel
Notion
Trello
Asana
Monday . com
Canva
What makes me especially useful to a growing business is that I don't have to stay in one narrow administrative lane. I can help organise the backend, keep projects moving, follow up on outstanding items, maintain accurate records, and support the day-to-day work that would otherwise stay on the owner's plate.
If you're looking for reliable long-term support for your construction, restoration, or service-based business, I'd be happy to discuss your current workflow and where I can help.
Let's talk about how I can support your growth.
QuickBooks Online
Bookkeeping
Accounts Payable
Accounts Receivable
Bank Reconciliation
Xactimate
Virtual Assistance
Construction Estimating
Administrative Support
HighLevel
Leo C.
Claveria, Philippines
$19/hr
5.0
40 jobs
Are you looking for a reliable and efficient IT professional who can seamlessly handle your day-to-day tasks, support your technical needs, and deliver results promptly? Look no further! With a broad skill set and a results-oriented mindset, I am equipped to meet your IT and e-commerce needs.
I bring expertise in a wide range of applications, including WordPress, Outlook, Google Calendar, Freshworks, Freshsales, Dialpad, Mailchimp, Asana, HubSpot, Bitrix24, G Suite, Calendly, and Photoshop. My technical proficiency extends to e-commerce website management, Microsoft Office, Cisco switch management, networking device configuration, hardware and software troubleshooting, Telnet, and Cisco equipment management. I am highly experienced in analysis, problem-solving, office administration, web research, and file organization.
As an Amazon Seller Central Specialist, I understand the intricacies of product listings, inventory management, keyword optimization, and account health monitoring. I can assist you in optimizing your Amazon storefront, ensuring smooth operations and increased visibility for your products.
I also excel in scheduling, calendar management, and email administration, and my self-driven approach ensures tasks are completed with precision and speed. Whether you need IT admin support, e-commerce assistance, or daily operational tasks, I am here to deliver high-quality results efficiently.
Let’s streamline your IT operations and boost your productivity.
Best regards,
Leo
HubSpot
Computer Skills
Cisco Certified Network Associate
Computer Hardware Installation
Technical Support
Salesforce CRM
Open Networking Operating System
Administrative Support
WordPress e-Commerce
Installation Testing
PPC Campaign Setup & Management
Amazon
Freshdesk
Freshworks CRM
CRM Automation
Wajahat A.
Islamabad, Pakistan
$7/hr
5.0
8 jobs
Sure, you could keep multitasking into burnout or just let me handle your dispatch and admin mess like a pro😉. Hi, I'm Wajahat Ali, your go-to Virtual Assistant and Dispatcher with over 4 years of real-world experience supporting U.S.-based logistics and home services business.
I bring proven results in Truck dispatching, HVAC/Electrical/Plumbing scheduling, NEMT, and appointment setting , all while keeping customer support smooth and professional. Whether you’re a carrier, contractor, or service business, I help companies streamline operations and boost profitability.
✅ What I Bring to the Table:
🌟Transportation Coordination & Dispatch Operations
🌟 Shipment Tracking & Carrier Communication
🌟HVAC / Plumbing / Electrical Dispatch & Calendar Optimization
🌟 Medical Transportation (NEMT) Coordination
🌟Customer Support (Phone/RingCentral,, Email, Live Chat/Slack,Zendesk)
🌟CRM Management (GoHighLevel, HubSpot, Zoho, ServiceTitan, Bambi)
🌟Admin Support, Data Entry, Google Sheets, MS Excel, CSV Management, Reporting & Documentation
⚙️ Tools I Use Daily:
🛠️ Google Workspace, Microsoft Teams, Microsoft Excel & Google Sheets
🛠️ DAT, Truckstop, 123Loadboard, Tailwind TMS, Amazon Relay
🛠️ ServiceTitan, Zoho CRM, HubSpot, GoHighLevel, Bambi
🛠️ OpenPhone, RingCentral, Slack, Zoom, Gmail, Zendesk
When operations feel overwhelming and schedules fall apart, I step in and bring control, clarity, and results.⚡
𝗖𝗹𝗶𝗰𝗸 ‘𝗜𝗻𝘃𝗶𝘁𝗲 𝘁𝗼 𝗝𝗼𝗯’, 𝘀𝗲𝗻𝗱 𝗺𝗲 𝗮 𝗺𝗲𝘀𝘀𝗮𝗴𝗲, and let's schedule a call to discuss how I can bring your project to fruition with precision and efficiency.
Virtual Assistance
Dispatch & Tracking Solutions LETS
Management Skills
Customer Support
Email Communication
Data Entry
Administrative Support
Inventory Management
Business Operations
Online Chat Support
Microsoft Excel
Phone Support
Appointment Scheduling
Project Scheduling
Logistics Coordination
Mark Kevin D.
Mandaue City, Philippines
$5/hr
5.0
3 jobs
**I don’t just fix technical problems—I find the root cause, build the solution, optimize the workflow, and automate repetitive processes so they don’t happen again.**
With hands-on experience across **Software Development, Technical Support, Shopify & E-Commerce, VoIP, Cloud, SaaS, AI Automation, and IT Operations**, I help businesses solve technical challenges while improving their systems, online stores, and business processes.
### 🚀 What I Can Help You With
**🔧 Technical Support & IT Troubleshooting**
* Tier 1–3 technical support
* Root-cause analysis and incident resolution
* Windows, macOS, applications, SaaS, and endpoint troubleshooting
* Hardware, software, networking, and connectivity troubleshooting
* User accounts, permissions, configurations, and system integrations
* Application and database troubleshooting
* Technical documentation and knowledge-base development
* Remote technical support and user assistance
**💻 Software Development & Engineering**
* C#, JavaScript, HTML, CSS, SQL
* Web and desktop application development
* Application debugging and troubleshooting
* Code optimization and performance improvement
* API development and third-party integrations
* Database troubleshooting and data validation
* System maintenance and feature enhancements
* CI/CD and deployment support
* Version control and development workflow management
**🛒 Shopify & E-Commerce**
* Shopify store setup, configuration, and administration
* Shopify theme customization and storefront development
* Liquid, HTML, CSS, and JavaScript customization
* Product, collection, inventory, pricing, and content management
* Shopify app installation, configuration, and troubleshooting
* Third-party app and API integrations
* Payment, shipping, checkout, and storefront troubleshooting
* Store performance and user-experience improvements
* E-commerce workflow automation
* Product page and online-store optimization
* Troubleshooting theme conflicts and app-related issues
* Shopify data management and operational support
* Supporting online sales, promotions, and digital marketing activities
**📞 VoIP & Communication Systems**
* VoIP troubleshooting and technical support
* SIP and call-flow troubleshooting
* Connectivity and configuration investigation
* User and device configuration
* Registration, routing, and audio-quality troubleshooting
* Diagnosing call failures and communication issues
* Supporting communication platforms and related integrations
**🤖 AI Automation & n8n**
* AI-powered workflow automation
* **n8n workflow development**
* **Claude AI integrations**
* API and webhook automation
* Shopify and third-party system automation
* Data processing and transformation
* AI-powered content generation and analysis
* Automated reporting and notifications
* Workflow monitoring and error handling
* Replacing repetitive manual processes with intelligent automation
### ⚡ My Approach
I combine **software engineering, technical support, e-commerce, and automation** to solve problems from both a technical and business perspective.
Instead of simply applying a temporary fix, I investigate **why the problem happened**, identify the root cause, implement a reliable solution, and document the process.
If a website is slow, I investigate the **technical bottleneck**.
If a Shopify store has an issue, I identify whether the problem comes from the **theme, app, configuration, integration, or custom code**.
If an application fails, I investigate the **root cause rather than just restarting the system**.
If a process is repetitive, I look for an opportunity to **automate it using n8n, APIs, webhooks, and AI**.
If multiple systems need to communicate, I look for ways to **integrate them into a more efficient workflow**.
### 🛠️ Technologies & Platforms
**Development:** C#, JavaScript, HTML, CSS, SQL, REST APIs
**E-Commerce:** Shopify, Shopify Admin, Shopify Themes, Liquid, Shopify Apps, E-Commerce Integrations
**AI & Automation:** n8n, Claude AI, AI Workflow Automation, Prompt Engineering, APIs, Webhooks
**Cloud & SaaS:** Microsoft Azure, SaaS Platforms, Cloud Services, Cloud Applications
**Technical Support:** Windows, macOS, Applications, Networking, Databases, Endpoints, User Support
**DevOps:** CI/CD, Deployment, Debugging, System Monitoring, Version Control
**VoIP:** VoIP Systems, SIP, Call Routing, Call Troubleshooting, Communication Platforms
### 🎯 Why Work With Me?
I bring together skills that are usually distributed across several different roles:
**Software Developer + Technical Support Engineer + Shopify Specialist + VoIP Specialist + AI Automation Specialist**
This allows me to understand not only the **technical problem**, but also how it affects the **users, customers, business operations, e-commerce store, and overall workflow**.
Whether you need someone to **develop software, troubleshoot a critical technical issue, manage or customize a Shopify store, integrate an API, troubleshoot VoIP, bu
VoIP Software
Analytics Dashboard
Technical Support
VoIP Administration
VoIP PBX
VoIP
Analytics
IVR Software
RingCentral Glip
Berthel Jenica S.
Las Pinas, Philippines
$10/hr
4.5
77 jobs
If you're looking for reliable back-office support and exceptional trades-related administrative needs, you've come to the right place.
Administrative and operations professional providing a variety of virtual support including customer/client services, project management, administrative support, data entry, billing/invoicing, financial reporting, accounting reconciliation, and CRM management.
With expertise in popular software such as Xero, SimPro, and other CRMs, Nica seamlessly integrates these platforms into your workflow, making quotes and invoices, accounts, and billing a breeze. By leveraging my knowledge and skills, I ensures that your financial processes are accurate and up-to-date.
CRM tools
✅Simpro
✅Servicem8
✅Aroflo
✅Hubspot
✅Fergus
✅Assignar
✅Jobber
✅Housecall Pro
✅Tradify
✅Groundplan
✅Service Titan
✅Procore
✅GeoOp
Accounting Tools
✅Xero
✅Quickbooks
✅MYOB
✅Hubdoc
✅Dext/Receipt Bank
✅EzzyBills
Property Management
✅PropertyMe
✅Property Tree
✅Palace
✅Property Guru by CoreLogic
Project & Task Management tools
✅Asana
✅Trello
✅Airtable
✅Sunsama
Communication tools:
✅Slack
✅Zoom
✅Microsoft Teams
✅Ring Central
✅Hangout
✅Zendesk
Worked with employers from different industries
✅Electrical
✅Plumbing
✅Construction
✅Roofing
✅Solar
✅HVAC
✅Telecommunications Infrastructure
✅Flooring
✅Fire Maintenance
✅Hotel / Hospitality
✅Fitness and Sports
✅Mining
✅Laundry and Cleaning Services/Home Service industry
✅NDIS
less
Invoicing
Account Reconciliation
Customer Relationship Management
Light Bookkeeping
Client Management
Customer Service
Simpro
Xero
Asana
Trello
AroFlo
Service Management Software
Maintenance Management
Mechanical, Electrical & Plumbing Systems
Virtual Assistance
Amandeep S.
Sanghol, India
$10/hr
4.8
41 jobs
Need a reliable logistics professional who can keep your trucks moving, loads covered, drivers supported, and operations organized?
I bring 10+ years of hands-on experience in US trucking and logistics, supporting carriers, drivers, brokers, and fleet operations. I specialize in truck dispatching, load booking, carrier communication, track & trace, ELD/HOS support, fleet technology, and day-to-day logistics coordination.
I don’t just book loads—I take ownership of the entire process and make sure everything stays on track from pickup to delivery.
🚚 What I can handle for your operation
• Truck Dispatching – Dry Van, Reefer, Flatbed & other equipment
• Load Booking & Negotiation – DAT, Truckstop, 123Loadboard
• Carrier & Broker Communication – Calls, emails & rate confirmations
• Track & Trace – Real-time shipment monitoring, ETA updates & issue resolution
• ELD/HOS Support – Installation, troubleshooting & driver assistance
• Fleet Management Support – IoT trackers, temperature sensors & dash cameras
• TMS Management – AscendTMS, ITS Dispatch & shipment updates
• Driver Support – Daily communication, check calls & problem-solving
• Compliance Support – Helping ensure drivers and carriers follow operational requirements
• Customer & Operations Support – Phone, email, chat & CRM management
💻 Systems & Tools
DAT • Truckstop • 123Loadboard • AscendTMS • ITS Dispatch • ELD Platforms • Fleet Management Systems • Bitrix24 • ClickUp • Trello • Drift • Google Workspace • Slack
⭐ Why clients work with me
10+ years of US logistics experience
Strong understanding of trucking operations
Fast and professional communication
Proactive follow-up and problem-solving
Comfortable working independently with minimal supervision
Experienced with US business hours and remote operations
Whether you need someone to dispatch trucks, book and negotiate loads, track shipments, support drivers, manage ELD issues, or keep your daily operations organized, I can step in and become an extension of your team.
If you're looking for a dispatcher who understands the operation—not just the software—let's talk.
Available for long-term projects and ongoing US-based operations.
Customer Service
Online Chat Support
Communication Etiquette
Administrative Support
Email Support
Startup Company
Internet Truckstop ITS Dispatch
Customer Support
Transportation & Warehousing
Project Management
Logistics Management
Dispatch & Tracking Solutions LETS
Amazon EC2
Amazon S3
Amazon Web Services
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