Change Management Specialist Job Description Template

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A change management consultant helps organizations navigate transformation by developing and implementing effective change management strategies. Their expertise ensures successful change adoption, employee engagement, and alignment with organizational goals. Change management consultants are essential in mitigating risks, reducing resistance, and fostering a positive environment for change.

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Job overview

A change management consultant drives successful change initiatives within an organization by guiding teams and stakeholders through the change process. They analyze the impact of change, create communication plans, and develop strategies to ensure seamless implementation. With strong interpersonal skills, a deep understanding of change management principles, and project management expertise, these professionals play a critical role in organizational transformation. Companies across industries, from consulting firms to corporate environments, rely on change management consultants to navigate complex transitions.

Key responsibilities

Assessing readiness. Conduct organizational readiness assessments to identify challenges and opportunities for implementing change initiatives.
Developing strategies. Create tailored change management plans and methodologies to align with organizational goals and metrics.
Facilitating communication. Design and implement effective communication plans to ensure stakeholder buy-in and employee engagement.
Collaborating with stakeholders. Work closely with stakeholders, including team members and executives, to drive alignment and support.
Training and support. Develop and deliver training plans to prepare employees for new processes and systems.
Measuring impact. Use metrics to evaluate the success of change initiatives and refine strategies for continuous improvement.
Advising leadership. Guide executives and managers on effective change management principles and decision-making processes.
Managing projects. Oversee change management projects from inception to completion, ensuring alignment with timelines and budgets.
Mitigating resistance. Address employee concerns and foster a culture of innovation and adaptability.

Qualifications and skills

Education. A bachelor’s degree in business administration, organizational psychology, human resources, or a related field is preferred; a master’s degree is preferred.
Experience. 3-5 years of experience in organizational change management or transformation projects.
Certifications. Prosci or similar change management certification is highly valued.
Technical skills. Proficiency in Microsoft tools and project management software.
Communication skills. Strong ability to convey complex ideas through effective communication plans and interpersonal interactions.
Analytical skills. Capable of conducting readiness assessments and evaluating metrics to measure the impact of change.
Project management. Experience managing change management projects with cross-functional teams and stakeholders.
Problem-solving. Ability to anticipate challenges, mitigate resistance, and implement innovative solutions.
Adaptability. Comfort working in dynamic environments with evolving priorities.

About our company

At [company name], we prioritize innovation and adaptability, ensuring our team thrives in a rapidly changing business landscape. We specialize in transformation projects that drive success through strategic planning and seamless change implementation. Our collaborative culture values diverse perspectives, effective communication, and the pursuit of impactful, lasting solutions. Join us to contribute to meaningful change and advance your career in change management consultancy.

What does a change management consultant do?

A change management consultant specializes in guiding organizations through transformation by implementing change management strategies that foster successful change adoption. These professionals analyze organizational needs, create customized change management plans, and collaborate with stakeholders to address challenges. They also play a critical role in employee engagement, developing training plans, and ensuring effective communication throughout the change process.

Change management consultants apply methodologies such as Prosci to assess readiness, manage risks, and refine strategies based on measurable metrics. By combining expertise in organizational psychology, human resources, and business processes, they deliver innovative solutions to achieve organizational goals and streamline the change process.

In addition to managing the change process, these consultants act as liaisons between stakeholders and team members, ensuring alignment across all levels of the organization. They use their problem-solving and interpersonal skills to address resistance and foster a culture of adaptability. Their work often includes conducting readiness assessments, monitoring the impact of change initiatives, and refining strategies to meet evolving business needs, making them indispensable in times of transformation.

Change management consultant duties and responsibilities

Change management consultants are instrumental in aligning change initiatives with organizational objectives. Key responsibilities include:

Conducting readiness assessments. Evaluate organizational preparedness for change by analyzing potential risks and opportunities.
Designing change strategies. Develop comprehensive change management plans that address stakeholder concerns and align with business goals.
Engaging stakeholders. Collaborate with stakeholders across all levels to ensure alignment and support for change initiatives.
Creating communication plans. Develop and execute strategies to communicate effectively with employees and stakeholders.
Implementing training plans. Prepare employees for new processes through tailored training programs and support.
Monitoring success metrics. Track key performance indicators (KPIs) to measure the impact and success of change initiatives.
Providing ongoing support. Address resistance, resolve issues, and ensure smooth transitions during and after implementation.
Advising on best practices. Offer insights on effective change management principles to leaders and project managers.

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How to write a change management consultant job description

Writing a compelling job description for a change management consultant helps attract top talent. Follow these steps:

Summarize the role. Provide an overview of the responsibilities, required skills, and qualifications.
Highlight key responsibilities. Use clear and concise bullet points to list specific tasks, such as creating change management strategies and collaborating with stakeholders.
Specify qualifications. Include education, certifications like Prosci, and necessary experience in change management.
Showcase your company culture. Describe your organization’s values, mission, and the benefits of joining your team.
Incorporate industry-specific details. Tailor the job description to align with the specific needs of your industry or organizational structure.
Provide a template. Use a structured job description template to streamline the hiring process and attract qualified candidates.

FAQs about change management consultants

What qualifications are required to become a change management consultant?

Most change management consultant roles require a bachelor’s degree in business administration, human resources, or a related field. Certifications like Prosci or similar change management training are highly valued. Additionally, 3-5 years of experience in organizational change or transformation projects is typically expected.

How do change management consultants drive organizational success?

Change management consultants implement effective change management strategies to align initiatives with business goals. They focus on employee engagement, stakeholder collaboration, and process optimization to ensure successful change adoption and minimize disruption.

What industries hire change management consultants?

Industries such as healthcare, consulting, finance, technology, and manufacturing often hire change management consultants to navigate complex transformation projects. Any organization undergoing significant change can benefit from these professionals.

How much does a change management consultant earn?

The salary for a change management consultant varies by location and experience. In the U.S., it typically ranges from $90,000 to $142,000 per year, with higher earnings for those with certifications and extensive experience.

What skills are essential for a change management consultant?

Key skills include project management, effective communication, stakeholder collaboration, and problem-solving. A strong understanding of change management principles, methodologies like Prosci, and the ability to conduct readiness assessments are also vital.

What industries hire change management consultants?

Change management consultants are in demand across a variety of industries, including healthcare, technology, finance, manufacturing, and government. Any organization undergoing transformation, whether through digital innovation, mergers, restructuring, or new processes, can benefit from the expertise of a change management consultant. Their ability to implement change management strategies and drive successful change adoption makes them valuable assets in diverse business environments.

Hire change management consultants on Upwork

Streamline your organization’s transformation with a skilled change management consultant. From creating effective change management plans to implementing innovative strategies, these professionals can help ensure smooth transitions and long-term success. Post a job on Upwork to connect with top-tier consultants and drive impactful change today.

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Change Management Specialists you can meet on Upwork

$65 hourly
Alek D.
- 5.0
- (72 jobs)
Big Bear Lake, CA
Change Management
Critical Thinking Skills
Cross Functional Team Leadership
Strategic Planning
Social Media Management
Digital Marketing Management
HR System Management
HR & Recruiting Software
Marketing Operations & Workflow
Project Management
Business Consulting
Project Plans
Project Workflows
Automation
Project Management Professional

🦄 𝑺𝒕𝒐𝒑 𝒘𝒐𝒓𝒓𝒚𝒊𝒏𝒈 𝒂𝒏𝒅 𝒈𝒆𝒕 𝒚𝒐𝒖𝒓 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔 𝒔𝒆𝒕 𝒕𝒐 𝒔𝒄𝒂𝒍𝒆🦄 🎓 Masters In Business Administration (MBA)🎓 Certified Scrum Master (CSM) 🎓 PMP 🎓 HubSpot Certified 🎓 ClickUp Power User 🎓EOS 🎤 Native English 💎 Client Facing 🤹🏼Cross-functional Team Leader About me: - INTEGRITY IN EXCELLENCE above all things: Excellent work, on time, every time. I only take on projects I'm certain I can knock out of the park. - I have a Masters in Business Administration with a focus in Strategic Leadership. - I'm a PMP, CSM, and I'm considered "Top Talent" here on Upwork. - Over 20 years of experience assisting firms with strategic planning, streamlining processes, and using technology to automate. 🌟 The businesses I work with are looking for success that scales. I help them crush it: Day-to-day Marketing & Operations Management (I'm looking at you busy CEOs) Operations Analysis & Management / Business Auditing Process Improvement & Operations Optimization Customer Journey Mapping Automations & Workflows SOP Writing & Technical Implementation Cross-functional Team Management (Marketing, Sales, HR, Success, Service, & IT) Marketing Funnels Lead Management (via Hubspot, Salesforce, ActiveCampaign, Keap / Infusionsoft) Account Management / Project Management Task Organization & Management Problem Solving and Strategic Planning KPI's and Analytics Email Marketing Web Analytics ⚡︎I cannot help everybody, but we may be a great fit if you are thinking: ● "There's millions on the line and I want the BEST" ● "I know how to run my business, but maybe I'm too close to it" ● "I'm NOT an expert, and I don't have time to mess around with the day to day!" ● "There's a part of my business that's embarrassing - Something needs to change..." ● "I need a solution that I KNOW 100% will get it RIGHT" Working with me, you will ★ Stop worrying about your business - I handle the detailed work, analytics, scope, research, and schedule. ★ Start having a pulse on the business and start sleeping soundly knowing the right work is being accomplished! ★ Know what's coming in the next months and quarters with accurate forecasting! ★ Uncover rocks to find what truly is and isn't working. ★ Reduce churn, grow, and automate to do less. My clients have a LOT to say about me: ✅ "𝑨𝒍𝒆𝒌 𝒊𝒔 𝒂 𝒕𝒓𝒖𝒆 𝒑𝒓𝒐𝒇𝒆𝒔𝒔𝒊𝒐𝒏𝒂𝒍. 𝑯𝒆 𝒊𝒔 𝒄𝒍𝒆𝒂𝒓, 𝒄𝒐𝒏𝒄𝒊𝒔𝒆, 𝒂𝒏𝒅 𝒆𝒙𝒕𝒓𝒆𝒎𝒆𝒍𝒚 𝒕𝒉𝒐𝒖𝒈𝒉𝒕𝒇𝒖𝒍 𝒂𝒃𝒐𝒖𝒕 𝒉𝒊𝒔 𝒄𝒓𝒂𝒇𝒕. 𝑾𝒆 𝒘𝒊𝒍𝒍 𝒃𝒆 𝒘𝒐𝒓𝒌𝒊𝒏𝒈 𝒘𝒊𝒕𝒉 𝒉𝒊𝒎 𝒂𝒈𝒂𝒊𝒏 𝒔𝒉𝒐𝒓𝒕𝒍𝒚." ✅ "𝑨𝒍𝒆𝒌 𝒊𝒔 𝒆𝒂𝒔𝒚 𝒕𝒐 𝒄𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒆 𝒂𝒏𝒅 𝒉𝒆 𝒅𝒆𝒍𝒊𝒗𝒆𝒓𝒆𝒅 𝒇𝒂𝒔𝒕 𝒂𝒏𝒅 𝒉𝒊𝒈𝒉-𝒒𝒖𝒂𝒍𝒊𝒕𝒚 𝒘𝒐𝒓𝒌𝒔. 𝑯𝒊𝒈𝒉𝒍𝒚 𝒓𝒆𝒄𝒐𝒎𝒎𝒆𝒏𝒅𝒆𝒅!" ✅ "𝑨𝒍𝒆𝒌 𝒊𝒔 𝒂 𝒕𝒐𝒑 𝒏𝒐𝒕𝒄𝒉 𝒇𝒓𝒆𝒆𝒍𝒂𝒏𝒄𝒆𝒓. 𝑯𝒆 𝒓𝒆𝒂𝒍𝒍𝒚 𝒑𝒓𝒐𝒗𝒊𝒅𝒆𝒔 𝒕𝒉𝒆 𝒃𝒆𝒔𝒕 𝒄𝒍𝒊𝒆𝒏𝒕 𝒆𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆 𝒑𝒐𝒔𝒔𝒊𝒃𝒍𝒆. 𝑯𝒆 𝒊𝒔 𝒂𝒍𝒔𝒐 𝒗𝒆𝒓𝒚 𝒄𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒊𝒗𝒆 𝒂𝒏𝒅 𝒅𝒐𝒆𝒔 𝒆𝒗𝒆𝒓𝒚𝒕𝒉𝒊𝒏𝒈 𝒊𝒕 𝒕𝒂𝒌𝒆𝒔 𝒕𝒐 𝒎𝒂𝒌𝒆 𝒂 𝒑𝒓𝒐𝒋𝒆𝒄𝒕 𝒔𝒖𝒄𝒄𝒆𝒔𝒔𝒇𝒖𝒍. 𝑰 𝒄𝒂𝒏'𝒕 𝒘𝒂𝒊𝒕 𝒕𝒐 𝒘𝒐𝒓𝒌 𝒘𝒊𝒕𝒉 𝒚𝒐𝒖 𝒎𝒐𝒓𝒆, 𝑨𝒍𝒆𝒌!" ✅ "𝑨𝒍𝒆𝒌 𝒅𝒊𝒅 𝒂 𝒈𝒓𝒆𝒂𝒕 𝒋𝒐𝒃 𝒐𝒏 𝒕𝒉𝒊𝒔 𝒑𝒓𝒐𝒋𝒆𝒄𝒕. 𝑯𝒆 𝒅𝒆𝒍𝒊𝒗𝒆𝒓𝒆𝒅 𝒘𝒆𝒍𝒍 𝒂𝒉𝒆𝒂𝒅 𝒐𝒇 𝒔𝒄𝒉𝒆𝒅𝒖𝒍𝒆, 𝒂𝒏𝒅 𝒄𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒊𝒐𝒏 𝒘𝒂𝒔 𝒆𝒂𝒔𝒚." Not every business is my client, though. Some signs we might not be a good fit include: ✗ The company is struggling to pay salaries - can’t do that in good conscience ✗ ”Respect for others” is not a core value - I love working with awesome people I respect What I look for in a new client: ● Open mind, relaxed attitude ● Values integrity & relationships ● Focused on improving, lets their actions speak louder than words ● Knows our minimum scope, and wants the BEST Discount for US military veterans, active service military, first responders and founders w/full-sleeve tattoos Sound like a fit? Next steps: 📺 Reach out to me for a consultation! ~ OR ~ 🟢 Press '...' button then ‘Send Message’ button in the top right-hand corner 💬 Write me a personalized note including why you think we’re a good fit to work together Expertise: 💵 HubSpot 💵 ActiveCampaign 💵 Salesforce 💵 GoHighLevel 💵 🗂 ClickUp 🗂Trello 🗂 Asana 🗂 Jira 🗂 Confluence 🗂 Monday.com 🗂Zoho 📫 LinkedIn Sales Navigator 📫 Apollo.io 📫 Phantombuster 📫 Woodpecker 📫Drip 📫 MailChimp 📫 ZoomInfo 📫 Lusha 📫 Google Sheets 📫Klaviyo 📫Looker Studio 📫OpenSend 📫Active Campaign 📫Seamless.ai 🔎 Facebook 🔎 LinkedIn 🔎 Google 🔎 Instagram 🔎 LinkedIn 📞 Slack 📞 Microsoft Teams 📞 Zoom 💡 Zapier 💡 Make 💡n8n 📊 Google Analytics 4 📊 AppsFlyer 📊 Mixpanel 📊 OneSignal 📊Magento
$125 hourly
Natalie G.
- 4.7
- (13 jobs)
Mount Pleasant, SC
Change Management
Workday
Executive Coaching
Behavioral Design
Organizational Behavior
Performance Management
Lead Generation
People Management
Employee Leveling
Employee Motivation
Management Skills
Management Consulting
Employee Engagement
Leadership Development
HR & Business Services

I help fast-growing organizations bridge the gap between people and performance. With 19 years of diverse business experience — including 12 years specializing in organizational effectiveness, leadership psychology, and strategic operations — I design systems that improve engagement, accountability, and results. As a Predictive Index Certified Partner and Master Trainer with a Master’s in Industrial-Organizational Psychology, I translate behavioral data into actionable insights. My work helps founders and executives make better people decisions, develop leaders, and scale operations that actually work. What I Deliver: • People Operations Strategy & System Design • Predictive Index, DISC & TTI Success Insights Programs • Performance Management Frameworks • Leadership Development & Coaching Programs • Employee Engagement Audits & Action Plans • Organizational Health & Culture Assessments • Cross-Functional Team Alignment & Collaboration Design Typical Outcomes: ✔ 32%+ reduction in turnover ✔ 25%+ increase in engagement ✔ Shorter time-to-billable and higher team efficiency Industries I Serve: Tech | Marketing | Consulting | Healthcare | Startups | Professional Services Let’s work together if you need: → A scalable People Ops structure → A leadership program grounded in psychology and results → Strategic alignment between business goals and human performance Predictive Index • DISC • TTI Success Insights • People Operations • Organizational Effectiveness • Leadership Development • Employee Engagement • Performance Management • Change Management • Talent Strategy • Behavioral Analytics • Executive Coaching • Chief of Staff • Organizational Psychology • HR Strategy
$180 hourly
Juliane P.
- 5.0
- (17 jobs)
Vienna, VIENNA
Change Management
Communications
Business Coaching
Business Process Modeling
Coaching Session
Business Consulting
Atlassian Confluence
Decision Making
Training & Development
Entrepreneurship
Agile Project Management
Business Plan

Some decisions can't be solved by thinking harder. Some blockages don't show up in the strategy deck. Some leadership challenges begin where consulting ends. I work at the intersection of business strategy, leadership development and transformational depth — with 15+ years of hands-on experience in consulting, project management, branding and organizational development. I bring what most advisors don't: the precision of a seasoned business consultant & the perception of someone who sees what's underneath. I work with founders, executives and business owners who are navigating real turning points — not just optimizing what already works. My clients come to me when: • a critical decision won't settle, despite all the analysis • something keeps blocking, and no one can name what it is • growth requires them to change, not just their strategy • they're ready for depth, not just advice I work selectively and with full presence. Not for everyone — for the right ones. If you're reading this and something resonates — reach out. I'll tell you directly whether I can help. BSc Environmental Management · MA Social Entrepreneurship · MA Human Resources & Employment Law ISO 17024 Certified · digital & remote

$65 hourly
Alek D.
- 5.0
- (72 jobs)
Big Bear Lake, CA
Change Management
Critical Thinking Skills
Cross Functional Team Leadership
Strategic Planning
Social Media Management
Digital Marketing Management
HR System Management
HR & Recruiting Software
Marketing Operations & Workflow
Project Management
Business Consulting
Project Plans
Project Workflows
Automation
Project Management Professional

🦄 𝑺𝒕𝒐𝒑 𝒘𝒐𝒓𝒓𝒚𝒊𝒏𝒈 𝒂𝒏𝒅 𝒈𝒆𝒕 𝒚𝒐𝒖𝒓 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔 𝒔𝒆𝒕 𝒕𝒐 𝒔𝒄𝒂𝒍𝒆🦄 🎓 Masters In Business Administration (MBA)🎓 Certified Scrum Master (CSM) 🎓 PMP 🎓 HubSpot Certified 🎓 ClickUp Power User 🎓EOS 🎤 Native English 💎 Client Facing 🤹🏼Cross-functional Team Leader About me: - INTEGRITY IN EXCELLENCE above all things: Excellent work, on time, every time. I only take on projects I'm certain I can knock out of the park. - I have a Masters in Business Administration with a focus in Strategic Leadership. - I'm a PMP, CSM, and I'm considered "Top Talent" here on Upwork. - Over 20 years of experience assisting firms with strategic planning, streamlining processes, and using technology to automate. 🌟 The businesses I work with are looking for success that scales. I help them crush it: Day-to-day Marketing & Operations Management (I'm looking at you busy CEOs) Operations Analysis & Management / Business Auditing Process Improvement & Operations Optimization Customer Journey Mapping Automations & Workflows SOP Writing & Technical Implementation Cross-functional Team Management (Marketing, Sales, HR, Success, Service, & IT) Marketing Funnels Lead Management (via Hubspot, Salesforce, ActiveCampaign, Keap / Infusionsoft) Account Management / Project Management Task Organization & Management Problem Solving and Strategic Planning KPI's and Analytics Email Marketing Web Analytics ⚡︎I cannot help everybody, but we may be a great fit if you are thinking: ● "There's millions on the line and I want the BEST" ● "I know how to run my business, but maybe I'm too close to it" ● "I'm NOT an expert, and I don't have time to mess around with the day to day!" ● "There's a part of my business that's embarrassing - Something needs to change..." ● "I need a solution that I KNOW 100% will get it RIGHT" Working with me, you will ★ Stop worrying about your business - I handle the detailed work, analytics, scope, research, and schedule. ★ Start having a pulse on the business and start sleeping soundly knowing the right work is being accomplished! ★ Know what's coming in the next months and quarters with accurate forecasting! ★ Uncover rocks to find what truly is and isn't working. ★ Reduce churn, grow, and automate to do less. My clients have a LOT to say about me: ✅ "𝑨𝒍𝒆𝒌 𝒊𝒔 𝒂 𝒕𝒓𝒖𝒆 𝒑𝒓𝒐𝒇𝒆𝒔𝒔𝒊𝒐𝒏𝒂𝒍. 𝑯𝒆 𝒊𝒔 𝒄𝒍𝒆𝒂𝒓, 𝒄𝒐𝒏𝒄𝒊𝒔𝒆, 𝒂𝒏𝒅 𝒆𝒙𝒕𝒓𝒆𝒎𝒆𝒍𝒚 𝒕𝒉𝒐𝒖𝒈𝒉𝒕𝒇𝒖𝒍 𝒂𝒃𝒐𝒖𝒕 𝒉𝒊𝒔 𝒄𝒓𝒂𝒇𝒕. 𝑾𝒆 𝒘𝒊𝒍𝒍 𝒃𝒆 𝒘𝒐𝒓𝒌𝒊𝒏𝒈 𝒘𝒊𝒕𝒉 𝒉𝒊𝒎 𝒂𝒈𝒂𝒊𝒏 𝒔𝒉𝒐𝒓𝒕𝒍𝒚." ✅ "𝑨𝒍𝒆𝒌 𝒊𝒔 𝒆𝒂𝒔𝒚 𝒕𝒐 𝒄𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒆 𝒂𝒏𝒅 𝒉𝒆 𝒅𝒆𝒍𝒊𝒗𝒆𝒓𝒆𝒅 𝒇𝒂𝒔𝒕 𝒂𝒏𝒅 𝒉𝒊𝒈𝒉-𝒒𝒖𝒂𝒍𝒊𝒕𝒚 𝒘𝒐𝒓𝒌𝒔. 𝑯𝒊𝒈𝒉𝒍𝒚 𝒓𝒆𝒄𝒐𝒎𝒎𝒆𝒏𝒅𝒆𝒅!" ✅ "𝑨𝒍𝒆𝒌 𝒊𝒔 𝒂 𝒕𝒐𝒑 𝒏𝒐𝒕𝒄𝒉 𝒇𝒓𝒆𝒆𝒍𝒂𝒏𝒄𝒆𝒓. 𝑯𝒆 𝒓𝒆𝒂𝒍𝒍𝒚 𝒑𝒓𝒐𝒗𝒊𝒅𝒆𝒔 𝒕𝒉𝒆 𝒃𝒆𝒔𝒕 𝒄𝒍𝒊𝒆𝒏𝒕 𝒆𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆 𝒑𝒐𝒔𝒔𝒊𝒃𝒍𝒆. 𝑯𝒆 𝒊𝒔 𝒂𝒍𝒔𝒐 𝒗𝒆𝒓𝒚 𝒄𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒊𝒗𝒆 𝒂𝒏𝒅 𝒅𝒐𝒆𝒔 𝒆𝒗𝒆𝒓𝒚𝒕𝒉𝒊𝒏𝒈 𝒊𝒕 𝒕𝒂𝒌𝒆𝒔 𝒕𝒐 𝒎𝒂𝒌𝒆 𝒂 𝒑𝒓𝒐𝒋𝒆𝒄𝒕 𝒔𝒖𝒄𝒄𝒆𝒔𝒔𝒇𝒖𝒍. 𝑰 𝒄𝒂𝒏'𝒕 𝒘𝒂𝒊𝒕 𝒕𝒐 𝒘𝒐𝒓𝒌 𝒘𝒊𝒕𝒉 𝒚𝒐𝒖 𝒎𝒐𝒓𝒆, 𝑨𝒍𝒆𝒌!" ✅ "𝑨𝒍𝒆𝒌 𝒅𝒊𝒅 𝒂 𝒈𝒓𝒆𝒂𝒕 𝒋𝒐𝒃 𝒐𝒏 𝒕𝒉𝒊𝒔 𝒑𝒓𝒐𝒋𝒆𝒄𝒕. 𝑯𝒆 𝒅𝒆𝒍𝒊𝒗𝒆𝒓𝒆𝒅 𝒘𝒆𝒍𝒍 𝒂𝒉𝒆𝒂𝒅 𝒐𝒇 𝒔𝒄𝒉𝒆𝒅𝒖𝒍𝒆, 𝒂𝒏𝒅 𝒄𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒊𝒐𝒏 𝒘𝒂𝒔 𝒆𝒂𝒔𝒚." Not every business is my client, though. Some signs we might not be a good fit include: ✗ The company is struggling to pay salaries - can’t do that in good conscience ✗ ”Respect for others” is not a core value - I love working with awesome people I respect What I look for in a new client: ● Open mind, relaxed attitude ● Values integrity & relationships ● Focused on improving, lets their actions speak louder than words ● Knows our minimum scope, and wants the BEST Discount for US military veterans, active service military, first responders and founders w/full-sleeve tattoos Sound like a fit? Next steps: 📺 Reach out to me for a consultation! ~ OR ~ 🟢 Press '...' button then ‘Send Message’ button in the top right-hand corner 💬 Write me a personalized note including why you think we’re a good fit to work together Expertise: 💵 HubSpot 💵 ActiveCampaign 💵 Salesforce 💵 GoHighLevel 💵 🗂 ClickUp 🗂Trello 🗂 Asana 🗂 Jira 🗂 Confluence 🗂 Monday.com 🗂Zoho 📫 LinkedIn Sales Navigator 📫 Apollo.io 📫 Phantombuster 📫 Woodpecker 📫Drip 📫 MailChimp 📫 ZoomInfo 📫 Lusha 📫 Google Sheets 📫Klaviyo 📫Looker Studio 📫OpenSend 📫Active Campaign 📫Seamless.ai 🔎 Facebook 🔎 LinkedIn 🔎 Google 🔎 Instagram 🔎 LinkedIn 📞 Slack 📞 Microsoft Teams 📞 Zoom 💡 Zapier 💡 Make 💡n8n 📊 Google Analytics 4 📊 AppsFlyer 📊 Mixpanel 📊 OneSignal 📊Magento
$125 hourly
Natalie G.
- 4.7
- (13 jobs)
Mount Pleasant, SC
Change Management
Workday
Executive Coaching
Behavioral Design
Organizational Behavior
Performance Management
Lead Generation
People Management
Employee Leveling
Employee Motivation
Management Skills
Management Consulting
Employee Engagement
Leadership Development
HR & Business Services

I help fast-growing organizations bridge the gap between people and performance. With 19 years of diverse business experience — including 12 years specializing in organizational effectiveness, leadership psychology, and strategic operations — I design systems that improve engagement, accountability, and results. As a Predictive Index Certified Partner and Master Trainer with a Master’s in Industrial-Organizational Psychology, I translate behavioral data into actionable insights. My work helps founders and executives make better people decisions, develop leaders, and scale operations that actually work. What I Deliver: • People Operations Strategy & System Design • Predictive Index, DISC & TTI Success Insights Programs • Performance Management Frameworks • Leadership Development & Coaching Programs • Employee Engagement Audits & Action Plans • Organizational Health & Culture Assessments • Cross-Functional Team Alignment & Collaboration Design Typical Outcomes: ✔ 32%+ reduction in turnover ✔ 25%+ increase in engagement ✔ Shorter time-to-billable and higher team efficiency Industries I Serve: Tech | Marketing | Consulting | Healthcare | Startups | Professional Services Let’s work together if you need: → A scalable People Ops structure → A leadership program grounded in psychology and results → Strategic alignment between business goals and human performance Predictive Index • DISC • TTI Success Insights • People Operations • Organizational Effectiveness • Leadership Development • Employee Engagement • Performance Management • Change Management • Talent Strategy • Behavioral Analytics • Executive Coaching • Chief of Staff • Organizational Psychology • HR Strategy
$180 hourly
Juliane P.
- 5.0
- (17 jobs)
Vienna, VIENNA
Change Management
Communications
Business Coaching
Business Process Modeling
Coaching Session
Business Consulting
Atlassian Confluence
Decision Making
Training & Development
Entrepreneurship
Agile Project Management
Business Plan

Some decisions can't be solved by thinking harder. Some blockages don't show up in the strategy deck. Some leadership challenges begin where consulting ends. I work at the intersection of business strategy, leadership development and transformational depth — with 15+ years of hands-on experience in consulting, project management, branding and organizational development. I bring what most advisors don't: the precision of a seasoned business consultant & the perception of someone who sees what's underneath. I work with founders, executives and business owners who are navigating real turning points — not just optimizing what already works. My clients come to me when: • a critical decision won't settle, despite all the analysis • something keeps blocking, and no one can name what it is • growth requires them to change, not just their strategy • they're ready for depth, not just advice I work selectively and with full presence. Not for everyone — for the right ones. If you're reading this and something resonates — reach out. I'll tell you directly whether I can help. BSc Environmental Management · MA Social Entrepreneurship · MA Human Resources & Employment Law ISO 17024 Certified · digital & remote
$167 hourly
Raphael I.
- 5.0
- (2 jobs)
Dubai, DU
Change Management
Healthcare IT
Product Launch
Go-to-Market Strategy
SaaS
Business Intelligence
Automation
Six Sigma
Lean Consulting
Agile Project Management
Business Operations
Artificial Intelligence
Process Improvement
Product Strategy
Digital Transformation

𝐈 𝐡𝐞𝐥𝐩 𝐜𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐬𝐜𝐚𝐥𝐞, 𝐬𝐢𝐦𝐩𝐥𝐢𝐟𝐲, 𝐚𝐧𝐝 𝐬𝐮𝐜𝐜𝐞𝐞𝐝 - 𝐟𝐫𝐨𝐦 $𝟐𝟓𝟎𝐌 𝐭𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧𝐬 𝐭𝐨 𝐬𝐜𝐫𝐚𝐩𝐩𝐲 𝐦𝐚𝐫𝐤𝐞𝐭 𝐥𝐚𝐮𝐧𝐜𝐡𝐞𝐬. 𝐈𝐟 𝐲𝐨𝐮’𝐫𝐞 𝐠𝐫𝐨𝐰𝐢𝐧𝐠, 𝐭𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐢𝐧𝐠, 𝐨𝐫 𝐥𝐚𝐮𝐧𝐜𝐡𝐢𝐧𝐠, 𝐈 𝐜𝐚𝐧 𝐡𝐞𝐥𝐩, 𝐬𝐨 𝐥𝐞𝐭’𝐬 𝐜𝐡𝐚𝐭! For 12+ years, I’ve led digital transformation, streamlined operations, and launched 50+ products in 40+ countries, delivering results like $1M+ in cost savings, 35%+ revenue growth, and 400% engagement boosts. I’ve built and led cross-functional, multicultural teams across 40+ countries, worked with one-person start-ups and Fortune 500s, and delivered results like: ‣ Scaling operations 10x with Artificial Intelligence (AI). ERP and CRM implementation, and automation. ‣ Cutting $1M+ in costs through process redesign and Lean/Six Sigma. ‣ Driving 35%+ revenue growth with new market strategies. ‣ Boosting engagement by 400% through product and content innovation. 𝐖𝐡𝐚𝐭 𝐈 𝐛𝐫𝐢𝐧𝐠 𝐭𝐨 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬: ‣ 𝑬𝒏𝒕𝒆𝒓𝒑𝒓𝒊𝒔𝒆-𝒍𝒆𝒗𝒆𝒍 𝒕𝒓𝒂𝒏𝒔𝒇𝒐𝒓𝒎𝒂𝒕𝒊𝒐𝒏 𝒆𝒙𝒑𝒆𝒓𝒕𝒊𝒔𝒆: Delivered $250M giga-project transformation for PwC’s NEOM account, boosting productivity by 15% and customer satisfaction by 12%. ‣ 𝑺𝒄𝒂𝒍𝒂𝒃𝒍𝒆 𝒈𝒓𝒐𝒘𝒕𝒉 𝒇𝒓𝒂𝒎𝒆𝒘𝒐𝒓𝒌𝒔: Doubled revenue forecast for a $70M FinTech portfolio in 6 months by redesigning operations and go-to-market strategy. ‣ 𝑪𝒓𝒐𝒔𝒔-𝒊𝒏𝒅𝒖𝒔𝒕𝒓𝒚 𝒊𝒎𝒑𝒂𝒄𝒕: Life Sciences, Healthcare, FinTech, EdTech, and Public Sector, with P&L responsibility of up to $70M across LATAM, Europe, MEA, and APAC. 𝐖𝐡𝐚𝐭 𝐈 𝐝𝐨 𝐛𝐞𝐬𝐭 ‣ Digital transformation & operational excellence - building roadmaps, rethinking processes, and optimizing enterprise operations (integrating automation and AI) to make work faster, cheaper, and better. ‣ Product strategy & go-to-market - defining the “what” and “why,” then launching products that customers actually want. ‣ Change leadership - guiding teams through change so it sticks. ‣ Sector-specific expertise - deep experience in healthcare IT, SaaS platforms, and enterprise operations. 𝐇𝐨𝐰 𝐈 𝐰𝐨𝐫𝐤 I bridge strategy and execution. I’ll help you set the direction, then roll up my sleeves to get s*it done, whether that’s mapping processes, implementing automation, building BI dashboards, or leading cross-functional teams through delivery. 𝐂𝐨𝐫𝐞 𝐬𝐤𝐢𝐥𝐥𝐬 (𝐚𝐧𝐝 𝐭𝐡𝐞 𝐤𝐞𝐲𝐰𝐨𝐫𝐝𝐬 𝐩𝐞𝐨𝐩𝐥𝐞 𝐮𝐬𝐞 𝐭𝐨 𝐟𝐢𝐧𝐝 𝐦𝐞) Digital Transformation | Business Operations | Product Strategy | Change Management | Process Improvement | Lean Consulting | Six Sigma | Automation | Artificial Intelligence | Business Intelligence | SaaS | Agile Project Management | Go-to-Market Strategy | Product Launch | Healthcare IT | Operational Excellence | Operations Management | Enterprise Operations | Process Optimization | ERP Implementation | CRM Strategy | AI Strategy | Digital Innovation | Technology Roadmaps | Emerging Technologies | HealthTech Strategy | FinTech Strategy | EdTech Strategy | Growth Frameworks | Executive Advisory | Transformation Leadership | Scalable Operations | Market Expansion | P&L Management | International Market Entry | Stakeholder Management | Strategic Partnerships | Service Design | Customer Experience (CX) | Omnichannel Strategy | Data Analytics | KPI Frameworks | Business Process Reengineering | Governance Models | SOP Development | Organizational Design | Leadership Coaching | Interim C-Suite Roles | Fractional COO | Fractional CDO | Fractional CTO 𝐂𝐨𝐫𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 ‣ Fractional COO / CTO / CDO engagement for scale-ups and enterprises. ‣ Digital & Technology Transformation (ERP/CRM, AI/Automation, BI). ‣ Operational Scaling & Process Excellence (Enterprise Operations, Process Optimization, Lean Six Sigma, SOPs, Governance). ‣ Product Strategy & Go-To-Market Execution (SaaS, HealthTech, FinTech, EdTech). ‣ Board-Level Advisory & Interim Leadership. When you work with me, you’re not hiring a “consultant”, you’re bringing in a partner who has sat in your seat and understands what it takes to deliver board-level results under real-world conditions. If you’re looking for a partner who can help you accelerate transformation or scale, I’m just an invite away!
$60 hourly
Iris V.
- 5.0
- (9 jobs)
Burlington, WA
Change Management
Process Optimization
Sales Management
HR System Management
Documentation
System Analysis
Customer Service
Vendor Management
Product Management
Project Management
Salesforce
Business Operations
IT Management
HR & Business Services

Dedicated and results-driven professional with a proven track record in project management and IT & operations leadership. Seeking a challenging position where my strategic planning, operational optimization, and team collaboration skills can contribute to organizational success and drive efficiency. Adept at implementing innovative solutions to enhance project outcomes and streamline operations.
$44 hourly
José Alberto C.
- 5.0
- (12 jobs)
Fraijanes, GU
Change Management
Business Intelligence
Program Management
Sales Management
Business Coaching
Process Design
Project Management
Business Analysis

“Strive for the impossible to be the best possible” I’m a professional who’s not afraid of challenging the status quo. I’m analytic in nature and very detail oriented; never settling and always looking at ways to improve the way we enable teams to conduct business. I’m a leader who works with people to bring the best out of them through proactive coaching and collaboration. I have great communications and negotiations skills required to lead high impact teams to success.
$50 hourly
Daniesha H.
- 4.8
- (23 jobs)
Chicago, IL
Change Management
Infrastructure Management
Business Process Management
Executive Support
Business Strategy
Operational Planning
Startup Consulting
Financial Planning
Business Development
Product Management
Employee Onboarding
Team Management
Customer Relationship Management
Organizational Development
People Management
Project Management
Strategic Planning
AI Implementation
Communications
System Deployment

Hello! My name is Dani and I've supported over 65 C-Suite Executives and over 70 teams throughout my career. I've held many strategic roles such as Senior Executive Assistant, Chief of Staff, Operations Manager, People Operations Manager, Head of Communications + Engagement, Program Manager, Customer Success Manager, and more! With AI-adoption on the rise, I enjoy creating people first experiences that enable teams to maximize the use of their entire tech stack to work smarter, faster, and better. You will find me multiplying impact across marketing, design, learning + curriculum, engineering, design, communications, legal, and more! I've worked with teams at Duolingo, Discord, Streamlit, and so many more. You'll find my work across different technology sectors such as SaaS, energy and power, EV, health-tech, AI, apparel, skincare and body, and other regulated industries. I design infrastructure, lead people, streamline productivity, and resource teams to feel seen and heard throughout their work. If you have a BIG mission with passionate people looking to positively impact the world, let's chat! Nice to e-meet you!
$115 hourly
Harry E.
- 5.0
- (530 jobs)
Arlington, VA
Change Management
Analytics Dashboard
RFP Writing
Executive Coaching
Process Improvement
ClickUp
Microsoft Excel
Federal Acquisition Regulations
Automation
Digital Transformation
Resume
LinkedIn Profile Optimization
Project Management
Strategic Planning
Agile Project Management

I help leaders connect strategy to delivery, turning direction into motion and complexity into rhythm. I provide Fractional COO and Strategic Integrator support for leaders who need to turn strategy into execution, build cleaner systems, and create predictable operational rhythm. Clients bring me in when growth, transition, or change creates drag. I bring structure, momentum, and calm execution to the work that matters most, aligning vision, systems, and teams so progress becomes inevitable. Think of me as the integrator between strategy and operations, part advisor, part builder, part operator. I combine the polish of enterprise consulting with the urgency of startup delivery. 1. How I Create Impact I help leaders and organizations connect strategy, systems, and delivery, so teams move faster, execute better, and scale with confidence. Fractional COO / Strategic Advisory & Change Management I partner with executives and operations leaders to plan transformations, manage transitions, and embed execution habits. Every engagement includes clear documentation, training, and measurable outcomes to sustain results. Project Management & Delivery Systems I design frameworks that improve visibility, accountability, and throughput. From building PMOs to structuring agile project plans, I ensure teams stay aligned on priorities, timelines, and KPIs. Operations Strategy & Process Optimization Whether it’s untangling workflows or clarifying ownership, I streamline operations to reduce friction and waste. I use proven Lean and Agile principles to help clients save time, improve coordination, and maintain consistent performance. Workflow Automation & Digital Enablement I implement low-code solutions and automation tools, including ClickUp, Power Automate, Power BI, and Make, to eliminate repetitive work and improve reporting. These systems provide real-time data, cleaner dashboards, and smarter decision-making. SOP Development & Process Documentation I turn undocumented or inconsistent work into clear, usable SOPs, process maps, checklists, handoff guides, and training documentation. This is ideal for teams that need consistency, delegation support, onboarding materials, quality control, or a cleaner way to transfer knowledge across the business. I focus on documentation that people will actually use, not shelfware. GovCon Proposal & Capture Management For government contractors, I align capture, proposal, and delivery workflows. My experience spans RFP/RFI response development, compliance reviews, red team editing, and post-award execution support. 2. Who I Work With - Founders & CEOs scaling beyond founder-led delivery who need structure and leverage. - GovCon Principals & BD Leaders aligning capture, proposal, and delivery systems for consistent wins. - Operations Leaders & Chiefs of Staff bringing clarity, coordination, and accountability across initiatives. 3. Approach I operate as a Strategic Integrator, a partner who blends strategy, systems thinking, and execution discipline. Each engagement is hands-on, measurable, and designed to create leverage for the client. I don’t just recommend improvements, I build the systems that make them real. 4. Common ways clients work with me: Fractional COO / Integrator Support PMO Setup Workflow & Project System Buildout SOP Sprint GovCon Proposal Support Automation & Reporting Cleanup 5. Client Testimonials: “Harry is one of the best program managers and leaders I’ve had the opportunity to work with. It’s clear how much he cares about his teams and the products he delivers. He doesn’t avoid hard problems, he seeks them out and addresses them head-on.” --- Mark, Enterprise / GovCon Leadership "Harry connected innovation to impact. He made AI real for leadership, turning proof-of-concept into production and skepticism into demand. In a time when vendors are promising their customers that AI will solve all their problems, Harry created realistic and contextualized examples of AI solutions and presented them flawlessly with an executive presence that established trust and credibility." --- Justin Executive Program Director “I had a difficult challenge with ClickUp and project management systems creation. Harry was knowledgeable and quick to understand our needs, implementing systems that allow our business to run more efficiently. I’ll continue to work with him in the future and highly recommend him to anyone looking for top talent.” --- Chris, Company Owner (ClickUp Implementation) If you’re ready to get off defense and back on offense, with clear strategy and clean execution, let’s talk. Certifications & Tech Stack Certifications: PMP | PSM II | PL-900 | Agile PM | GTM Automation | Top Rated Plus Tools: ClickUp • Power BI • Make• Clay • Power Automate • Excel/VBA
$165 hourly
Rebecca B.
- 5.0
- (26 jobs)
Richmond, TX
Change Management
Company Policy
Team Building
Leadership Development
Cross Functional Team Leadership
Organizational Design & Effectiveness
Strategic Plan
Succession Plan
Employee Engagement
Organizational Development
Human Resources Strategy
Executive Coaching
Recruiting
Human Resource Management

ONE-STOP SHOP: HR/Change Management/Strategic Planning Executive who has the knowledge/skills to help your business become a well-oiled machine! Hi! My name is Becky, I’m an experienced management consultant/executive with over 14 years of experience in the Human Resources, Business Optimization, Process Improvement, Strategic Planning, M&A, and Change Management industry. Over the last 14 years, I have worked with Fortune 500 companies, small businesses, education institutions, and government entities to help them strategically meet their goals by creating the right systems/structures for people, processes, and technology. I believe for any business to be successful you need a foundation built on strong operations and HR people strategies. By using my HR expertise, operations experience, and execution skillsets, I can analyze, create strategies, and implement solutions to your companies’ problems. Whether you’re a start-up company looking to build your HR function from scratch, looking for a management consulting to lead your organization through change or M&A, a mid-sized or larger company looking to optimize your HR function to better reach your goals, or a company that needs someone to identify gaps in your business and close them so you can scale – I can partner with you to help you reach your goals. I am passionate about helping your business grow/adapt to meet your current and future needs and know I have the right skills to get you there! So, if you’re looking for someone who can partner with your business to create solutions (sometimes even ones you didn't know you needed), let’s chat. Sample Project Work Includes: Human Resources: • Reduction in Force • Talent Management Systems and Strategies (Performance management, succession planning, talent reviews, etc.) • Career Ladder and Career Pathway Development • Diversity/Inclusion/Culture • Change Management Strategies for Technology, People and Process Changes • HR System Implementation (SAP, SAP HR, SuccessFactors, PeopleSoft) • Organizational Design, Compensation Strategy, and Benefits Solutions • Talent Acquisition, Recruiting, and Selection • Customized Training and Development; Leadership Development Systems • Investigations/Employee Relations • Recruitment Strategy and Interview Development Business Optimization/Growth: • Evaluate the current state of the business, identify gaps in the systems/process and people strategies. Create solutions to the business gaps (implementing new technology, streamlining processes, creating new departments/functions), implement HR solutions. Execute the strategy and monitor KPIs for effectiveness. • Preparing businesses to scale into new markets by streamline processes/procedures, optimizing business strategies, creating org designs to scale business, completing the market analysis, aligning org designs to compensation structures, hiring the right talent, and implementing the scaling of the business. • Partner with start-up businesses to help them create a strong people, process, and technology foundation that will ensure their business runs smoothly and effectively. Process Improvement/Change Management: • Review current processes, identify gaps, identify goals for process and solutions to gaps – creating go-forward processes with implementation approach. • Led global change management for organizations, including Developing and leading a change management program office, leading change management initiatives that have impacted over 50,000 stakeholders. Strategic Planning: • Working with departments to identify strategic goals centered around growing their business. Create cutting-edge strategies based on business needs and execution plans to ensure their success. M&A: • Mergers/Acquisitions: Develop and lead the approach businesses use to acquire/or merge with businesses ensuring they have a smooth transition for people/process/technology.
$125 hourly
Rosanna W.
- 5.0
- (6 jobs)
Kalispell, MT
Change Management
Team Management
KPI Metric Development
Airtable
Intercom
Quality Assurance
Knowledge Management
Automated Workflow
Process Documentation
AI Implementation
Process Improvement
Business Operations
Customer Service
Customer Experience
Zendesk

I rebuild broken CX operations — fast. In my last engagement, I took a telehealth company from 12-hour first response times to under 2 hours, and from 7-day resolution times to 4 hours. Before that, I improved CSAT by 32.5% within 90 days at a scaling proptech company, and directed BPO operations across 200+ employees at Roofstock. I'm not an assistant who follows instructions. I'm the person founders and operators bring in when the customer experience is on fire, the team is underwater, and no one has documented anything. I assess, design, build, and hand off — leaving systems that actually hold up after I'm gone. What I typically deliver: CX operations audits — identifying what's broken and what it's costing you Zendesk, Intercom, and HelpScout buildouts, migrations, and optimizations SOP libraries and knowledge bases built for real teams (not just to check a box) AI-assisted workflow design that reduces repetitive contact volume without killing the human experience BPO setup, oversight, and performance frameworks Fractional CX leadership for companies between full-time hires Who I work best with: Series A/B startups scaling faster than their support infrastructure. Founders who are spending too much time in the weeds of customer issues. Operators who know something is broken but don't have the bandwidth to fix it themselves. I've led CX and operations in telehealth, proptech, consumer logistics, and DTC — including regulated environments where compliance and quality aren't optional. If your support operation feels held together with duct tape, I can bring real infrastructure to it — and I can usually tell you exactly what needs to happen within the first conversation. Rate: $125/hr | Fixed-scope projects available
$49 hourly
Ana E.
- 5.0
- (2 jobs)
Mexico City, CDMX
Change Management
Spanish Tutoring
Editing & Proofreading
Content Editing
Grammar & Syntax Review
Language Studies
Marketing Localization
Document Localization
Localization
Communication Skills
Spanish
Life Coaching
Linguistics
Mexican Spanish Dialect
Career Coaching

🚀 Unlock the Power of Language to Achieve Your Goals! 🚀 With a PhD in Education and 20+ years of corporate and business experience, I specialize in helping individuals and companies leverage language as a strategic tool for success. Whether you need academic consulting, professional editing, expert translations, Spanish tutoring, or business coaching, I bring a unique combination of linguistic expertise, coaching experience, and industry knowledge. 🔹 Academic Consulting: As a former Admissions Advisor at Bond University and a scholarship recipient myself, I know what it takes to create outstanding CVs, personal statements, and admission essays that stand out. I provide insider insights to help you craft compelling applications for undergraduate, master’s, or PhD programs. 🔹 Editing & Proofreading (Spanish): Need a meticulous editor? I have extensive experience editing academic texts (non-fiction) and fiction. My background in Spanish language instruction (since 2005) and literary creation (2024) ensures that your work is polished, precise, and engaging. 🔹 Translation & Localization (EN ↔ ES): With experience in both corporate and freelance localization, I’ve worked with global brands such as Zettle, Avon, Victoria’s Secret, FIGS, IWG among others. Whether for marketing campaigns, websites, or business materials, I provide culturally and linguistically accurate translations that connect with your target audience. 🔹 Spanish Tutoring & Language Coaching: I have been a Spanish tutor since 2005 and have run my own language coaching business since 2017. With a background in neurolinguistic programming (NLP) and hypnosis, I help students overcome language barriers, improve pronunciation, and gain fluency with confidence. My clients include business professionals, retirees, students, and heritage speakers. 🔹 Business Consulting & Training: With years of experience in customer service and sales management, I specialize in creating onboarding programs, training materials, and operational manuals. My expertise in coaching and feedback ensures that teams grow and perform at their best. ✨ What sets me apart? I understand that language is more than just communication—it’s the key to influence, confidence, and success. Let’s work together to refine your words, strengthen your message, and open new opportunities. Due to confidentiality policies, I am unable to share original work documents such as Business Plans, Curriculum Editions, Training presentations, Development Plans, Motivation Letters and others. However, my portfolio features representative samples that reflect my expertise and the quality of my deliverables. Please feel free to ask if you are looking for something specific. 📩 Let’s connect and make your project a success!
$150 hourly
Gail W.
- 4.9
- (74 jobs)
Los Angeles, CA
Change Management
Business Strategy
Entrepreneurship
Coaching
Business Management
Business Development
Executive Coaching
Business Coaching
Business Operations
Project Management
Startup Consulting
Real Estate
Strategic Plan
Business Consulting
EOS

Fractional COO / Business Operating System / EOS Integrator / Small Business Consulting ------------------------------------------------------------------------------------------------------------ Whether through strategic coaching or hands-on involvement, I help founders navigate the complexities of running a business, from optimizing operations to managing and developing teams. With over 15 years of experience, I provide "in the trenches" assistance with strategic planning, execution, building high-performing teams, streamlining processes, and leveraging technology for automation. Over the past several years, I focused on implementing business operating systems like Entrepreneurial Operating System (EOS), spearheaded complex business transformations, and provided fractional COO/Integrator support for over 200 founder-led firms worldwide in all industries with revenue from $2mm to $40mm. The following are things I can assist you with. ---------------------------------------------------- 1) Business operating system implementation like EOS that is tailored to your firm's needs to take your firm to the next level. 2) Fractional COO/Integrator to execute the CEO/Visionary's vision and goals, and help set up the team for success. 3) Strategic planning and execution. 4) Budget projections. 5) Problem solving and critical thinking. 6) Project and task management 7) Lead generation, sales and client onboarding. 8) Standard operating procedures (SOP) and process optimization. 9) System implementations and optimization. 10) Meeting facilitation, coaching and training. 11) People management to build a high performing team.
$100 hourly
Norman L.
- 5.0
- (2 jobs)
Chatham, NY
Change Management
Vendor Management
Problem Resolution
Incident Management
Risk Management
Risk Analysis
NIST Cybersecurity Framework
SOC 1
SOC 2
Third-Party Integration
HITRUST Common Security Framework
NIST SP 800-53
Project Risk Management
Data Privacy
IT Compliance Audit
Risk Assessment
Disaster Recovery Plan
GDPR

Most organizations believe their governance, risk, and compliance programs are solid until a regulator, auditor, or breach reveals otherwise. After 20+ years in cybersecurity governance and 13+ years leading GRC programs at Fortune 500 companies, I've seen that gap firsthand. My work aims to bridge it. I'm Norman Levine, CISA, CDPSE, founder of Cyber Risk Partners LLC. I help organizations develop GRC programs that go beyond checkbox compliance: programs that protect operations, satisfy regulators, and generate measurable business value. I've managed over $24 billion in vendor portfolios, conducted more than 1,000 vendor risk assessments, and achieved GRC outcomes across healthcare, financial services, manufacturing, media, and PE-backed portfolios. ━━━━━━━━━━━━━━━━━━━━━━━━ WHAT I DELIVER ━━━━━━━━━━━━━━━━━━━━━━━━ GRC Program Design & Transformation: Comprehensive governance, risk, and compliance framework aligned with ISO 31000, NIST CSF, COBIT, and CIS Controls. Implemented RSA Archer and ServiceNow GRC/VRM, automated control evidence collection, developed KRI/KPI dashboards, and delivered executive risk reports. One project resulted in a 40% boost in audit performance after reorganizing the control evidence repository from scratch. Regulatory Compliance: Extensive hands-on experience across a wide compliance landscape, including GDPR, NIS2, DORA, HIPAA, CCPA, CPRA, SOX 404, PCI DSS, and emerging AI regulations. I led GDPR readiness at Stanley Black & Decker more than 18 months before enforcement, aligning $14B in global vendor contracts before competitors even started. I brief C-suite executives and federal regulators on residual risk posture and translate compliance obligations into business-oriented recommendations. Third-Party Risk Management (TPRM): Designed and led comprehensive vendor risk programs, including tiering methodology, inherent and residual risk scoring, SIG questionnaire optimization, continuous monitoring, and remediation governance, achieving 30% faster assessment cycles, 98% attestation completion, and 35% quicker remediation closure on large-scale projects. Audit Readiness: Support for SOC 1, SOC 2 Type I/II, and ISO 27001 certifications. I rebuild evidence repositories, close control gaps, and establish accountability frameworks that withstand external review. Also experienced in ISO 42001 (AI Management Systems) as organizations begin formalizing AI governance. Data Privacy Strategy: Implemented privacy-by-design, managed DPIA/PIA workflows, deployed OneTrust, and integrated cross-functional programs across Legal, Procurement, and Compliance. Reduced vendor onboarding timelines by 25–40% by removing duplicate privacy reviews. AI Governance & Shadow AI Risks: Enterprises experience an average of 223 shadow AI incidents per month, most of which go unnoticed. I assist boards and CISOs in developing ISO 42001-aligned AI governance frameworks that address the gap between AI adoption and oversight before regulators or attackers step in. M&A Due Diligence & Cyber Insurance: Conducting integration risk analysis, supporting contract negotiations, planning post-merger remediation, and developing cyber insurance readiness programs that have achieved 15–30% premium reductions. ━━━━━━━━━━━━━━━━━━━━━━━━ FRAMEWORKS & TOOLS ━━━━━━━━━━━━━━━━━━━━━━━━ GDPR · NIS2 · DORA · HIPAA · CCPA · CPRA · SOX 404 · PCI DSS ISO 27001 · ISO 31000 · ISO 42001 · SOC 1 · SOC 2 · NIST CSF · COBIT · CIS Controls RSA Archer · ServiceNow GRC/VRM · OneTrust · SIG Questionnaires Certifications: CISA (Certified Information Systems Auditor) · CDPSE (Certified Data Privacy Solutions Engineer) ━━━━━━━━━━━━━━━━━━━━━━━━ THOUGHT LEADERSHIP ━━━━━━━━━━━━━━━━━━━━━━━━ Author of The Future of Third-Party Risk Management & Data Privacy (Taylor & Francis, 2026). Contributor to HAKIN9 magazine and the GRC Report. Speaker at the Global Resilience Federation Conference. Cybersecurity Advisory Board Member at Pace University and Seton Hall University. vCISO for Money for Madagascar. ━━━━━━━━━━━━━━━━━━━━━━━━ LET'S WORK TOGETHER ━━━━━━━━━━━━━━━━━━━━━━━━ Available for remote contract work. Whether you need a GRC program built from scratch, regulatory compliance support for GDPR, DORA, or NIS2, audit readiness for SOC 2 or ISO 27001, or executive-level risk advisory, I have the frameworks, credentials, and communication skills to deliver results that stand up to scrutiny. If your organization is ready to go beyond checkbox compliance, let's have a conversation.
$100 hourly
Kelsie B.
- 5.0
- (32 jobs)
Eau Claire, WI
Change Management
Employee Engagement
Compensation & Benefits
HR & Business Services
Recruiting
Training & Development
Human Resources Consulting
Compensation
Resume
Human Resource Management
Employee Relations
Benefits
Career Coaching
Learning Management System
Data Analysis

I am a creative SHRM-SCP Human Resource Consultant with experience working for multiple Fortune 500 companies with a focus in the Manufacturing Industry. How I stand apart from other HR consultants is my tailored approach to taking issues within your organization and developing creative solutions that allow your business to realize its full potential. Some of the HR functions that I specialize in are: • Employee Engagement • Total Rewards-Compensation & Benefits • Employee & Labor Relations • HR Data Analytics • Leadership & Management Development • HR Compliance I really enjoy working on projects that involve: • Coaching leaders through unique or tough employee situations • Developing unique benefits options or assisting with plan design to fit your workforce • Analyzing data to create a compelling story for change to deliver to leaders within your organization • Developing employee engagement initiatives or understanding current engagement levels • Updating or creating policies to meet the needs of your business
$35 hourly
Kala B.
- 4.6
- (12 jobs)
Bradenton, FL
Change Management
Business Services
Information Analysis
Project Management Professional
Organizational Development
Business Operations
Email Communication
Google Workspace
Administrative Support
Troubleshooting
Finance & Accounting

As an accomplished professional with more than 15 years of experience in operations, project management, procurement, and content creation, I am excited to bring my diverse skill set to Upwork. My passion for driving business growth and enhancing the customer experience is unparalleled, and I have successfully contributed to organizations across various sectors. My key strengths include: 🔸 Excellent communication skills, which enable me to manage relationships with clients and exceed their expectations consistently. 🔸 Expertise in analyzing customer data and using insights to improve the overall customer experience, promoting business growth, and increasing profitability. 🔸 Adept at creating engaging content for various platforms and implementing processes and procedures to ensure efficiency and success. 🔸 Demonstrated success in managing IT projects, ensuring adherence to budget, schedule, and scope, while coordinating project personnel and assessing customer needs. 🔸 Proven experience in overseeing contracts, policies, and supply chain management, leading to increased efficiency and cost-effectiveness. As I seek new opportunities on Upwork, I am excited to continue making a meaningful impact and utilizing my experience and skills to exceed client expectations. If you have any questions or would like to connect, please feel free to reach out. I am always eager to expand my network and explore new possibilities!
$70 hourly
Danny K.
- 5.0
- (10 jobs)
Dnipro, DNIPRO
Change Management
Management Consulting
Project Timelines
Microsoft Project
Management Skills
Administrative Support
Team Management
Stakeholder Management
Project Management Software
Project Schedule & Milestones
Project Delivery
Project Planning
Gantt Chart
Project Workflows
Project Management Professional
Scrum
Project Plans
Project Scheduling
Agile Project Management
Project Management

🟡🟠 Reliable project manager who delivers results to take your project and organization to the next level and gives you back your time. ▶️ Open for Long Term projects. June 28, 2026 🏆 I strive to improve human collaboration by showing empathy, leadership, sharing experience, and knowledge to make the future more predictable and less disturbing. Does this appeal to you? ✅ Send a message to start a discussion Here are some cases: 1️⃣Got project out of crisis in 2 months, improved customer satisfaction and NPS, as well as increased release frequency by 35%. I established communication between customer support and internal departments, structured and standardized bug reports, built prioritization and monitoring system for development team, and covered product with automation tests. 2️⃣ Reduced OPEX by $5,000 monthly by shutting down unused environments, optimizing Digital Ocean costs, and canceling tools and subscriptions. 3️⃣ Managed project budgets over $500K. 4️⃣ Increased velocity by 16% by optimizing team processes through clear, transparent processes, introduction of SOPs, prioritization system, and “start-finishing and finish-starting” approach that freed 5️⃣ Coordinated a team of 15-40 people across 7 different time zones I believe trust inside a team is the key to incredible results. My project manager experience says that trust and loyalty are necessary to build strong relationships. I definitely believe small teams can achieve big results. 🤝 The way I keep trust inside a team is by providing clear feedback, being transparent in communication as a project manager, building as simple processes as possible, and encouraging people to make decisions. Does this seem right to you? Value I provide: 🔶 Lead for end-to-end delivery of multiple engineering programs, ensuring adherence to scope, budget, timelines, and quality standards as an agile project manager, agile scrum master, digital project manager, operations manager, and Fractional COO. 🔶 As a project manager, I participate in strategy development, decision making, project scheduling, and team management in order to provide support to teams by creating user stories and product management when needed. 🔶 All administrative support, management consulting, operations, and project workflows are my responsibilities in the digital project manager role. I report directly to the CEO, sometimes act as an executive assistant, virtual assistant, Fractional COO, and provide management consulting. 🔶 As a project manager and operations manager, I build project workflows, SDLC processes, process infographics, SOPs, and different flow charts to improve communications and team management. 🔶 Usually, I'm in charge of decision making, project management, team management, communications, management consulting, business operations, project scheduling, and project workflows in a project manager role for more than 50 projects I participated in. 🔶 To increase the transparency of the team's work, as a agile project manager, I build project workflows and process infographics as well as a dashboard with such metrics as WIP, Throughput, Cumulative Diagram, Time in Status, Cycle Time, Sprint Issue Balance, Sprint Velocity Chart, and Burn-down chart within Eazy BI, Jira, Asana, Clickup, Trello or any other tools. ✅ Send me a message to discuss your request 🔺My areas of responsibility are project management, people management, maintaining the scrum framework, and operations, which is helpful for stakeholder management. 🔺 I care about Project Scheduling, plan the team allocation, and resource allocation as an agile project manager to successfully deliver a project. 🔺 Often, when I join a project, I do the process audit, and together with a team, we improve project workflows, processes, and process infographics, which help us to achieve project objectives, making me a reliable project manager. 🔺 I strive to improve communications to achieve fast decision making, which is crucial for a project manager, as well as I suggest ideas and implement changes for business operations and operations analytics 🔺 All CEOs I worked with were interested in my experience; they asked for management consulting and work on operations, which is more like a Fractional COO position, Chief Operating Officer, or Chief of Staff. 🔺 I love to participate in strategy development and execute it as a project manager, operations manager, or Fractional COO to achieve the project objectives. 🔺 I take care of product management, user stories, and task creation in Jira, ClickUp, Trello, Asana, and other tools to implement a product roadmap, achieve project objectives, and deliver milestones, to make business analyst life easier. ✅ Send a message to start a discussion What kind of person are you comfortable working with?
$70 hourly
Kamal K.
- 5.0
- (4 jobs)
Irvine, CA
Change Management
Resource Allocation
Atlassian Confluence
Process Improvement
Project Management Office
Quality Assurance
Secure SDLC
Stakeholder Management
Project Timelines
Budget Management
Asana
Microsoft Teams
Agile Project Management
Project Plans
Jira

PMI-ACP (Agile Certified Practitioner), ITIL Foundation and PMP certified professional with over 20 years of diverse experience in IT. Experience includes leading data engineering, BI, and AI/ML-driven projects across FinTech and government entities in cloud-based environments. Proven ability to drive data transformation, cloud migration, risk management, and enterprise-wide BI implementations while enhancing process efficiencies and compliance frameworks. #Agility and AI # PMO Development #Team Development #MBA, PMP, ACP, ITIL-4, AWS Practitioner #Data, BI, AI/ML
$150 hourly
Kimberly W.
- 5.0
- (3 jobs)
Anchorage, AK
Change Management
Leadership Training
LinkedIn Recruiting
Coaching Session
Microsoft Office
Article Writing
Instructional Design
Consultation Session
Training & Development
Training Online LMS
Policy Writing
Phone Support
Facilitation
Training Design
HR & Business Services

I am a dynamic consultant, manager and mentor with the proven ability to challenge and motivate teams. With extensive experience in leadership and management consulting and career coaching along with a diverse skill set and educational background, I can easily adapt and thrive in a fast paced challenging environment! Specialties: Human Resources Diversity and Inclusion Leadership Development Career Development Coaching and Consulting Project Management Change Management Skilled Facilitation Risk Management and Compliance Fraud Investigations Adult Learning Theory Curriculum Development
$75 hourly
Sara R.
- 4.9
- (11 jobs)
Groveland, CA
Change Management
Team Management
KPI Metric Development
Cross Functional Team Leadership
SaaS
Process Improvement
Customer Onboarding
Customer Engagement
Customer Experience
ClickUp
Business Consulting
Branding & Marketing
Client Management
Business Operations
Project Management

I help B2B SaaS and professional services companies build the customer success and operations infrastructure they don't have yet. Onboarding systems, partner management workflows, team processes, and the accountability structures that keep everything running once the founder can't touch every account anymore. Most of my clients hire me at a transition point: they've found product-market fit, customers are coming in, and they need someone to own the post-sale experience before things start breaking. I step in, build the playbook, and either run it or hand it off to a team. What that looks like in practice: I'm currently the Partner Success and Operations Lead for a SaaS benefits platform, where I own enterprise partner onboarding end to end, built a task management dashboard from cross-functional meeting transcripts, and simplified internal workflows into documented processes the team adopted within a week. I also manage editorial operations for a B2B content firm, coordinating hundreds of concurrent contributor relationships across trade publications with scalable onboarding and engagement workflows I designed from scratch. Before going independent, I was Director of Member Success at a business education platform, where I led a remote team of 8 in the Philippines, managed a 300-member client base (including attorneys and professional services firms), built onboarding frameworks that reduced churn by 25%, and shortened time-to-value by 40%. Earlier, I co-founded a winery and built every customer-facing and operational system from the ground up, then led an industry association where I owned member onboarding, engagement, and retention for a multi-stakeholder membership. I'm completing the Google Project Management Professional Certificate. I published Pitch Perfect: Podcast Guest Spots (Amazon, 2025) and host the Reeding Between the Lines podcast on YouTube. If you need someone to build the customer success or operations function, not just fill a seat in it, let's talk.
$195 hourly
Benjamin L.
- 5.0
- (40 jobs)
Stuttgart, BW
Change Management
People Management
Startup Consulting
Business Coaching
Leadership Coaching
Team Facilitation
Operational Plan
Organizational Behavior
HR & Business Services
Strategy
Management Consulting
Process Design
Business Operations
Organizational Design & Effectiveness

"If you need someone to help you scale your operations, you must speak with Benjamin." "The work he performed is unbelievable." "He's obsessed with providing value, delivered way beyond our expectations." "Ben is a superstar." "Benjamin is an absolute game changer!" (LinkedIn) "Exceptional is an understatement." **************** You built the business. Now it's running you. You've grown past 20, 30, maybe 50 people — but you're still the one holding operations together. Every decision flows through you. You're working in the business instead of on it. Margins should be better for the revenue you're doing, but you can't figure out where the leakage is while you're firefighting daily. I'm a fractional COO for founder-led service businesses. I've done this from both sides — I scaled my own company to €5M+ in revenue, and I've worked with 70+ clients across the US, Europe, and the Middle East on exactly this problem. Here's what I typically help with: - Building the management operating system so you're not the bottleneck for every decision - Restructuring operations to fix margin leakage - Hiring, team structure, and getting the right people into the right roles - Designing processes and SOPs that actually get followed - Helping you delegate effectively so you can focus on strategy and growth I'm not a slide deck consultant. I embed in your business and operate alongside your team. If you're a founder running a service business and you know operations is the thing holding you back let's talk.
$100 hourly
Amy H.
- 5.0
- (19 jobs)
Chicago, IL
Change Management
Facilitation
Process Flow Diagram
Data Analysis
Process Optimization
Process Improvement
Six Sigma
Process Systems Engineering
Industrial Engineering
Data Visualization
Process Design
Continuous Improvement
Process Documentation
Process Engineering
Lean Consulting
Strategic Plan
Microsoft PowerPoint
Microsoft Excel

With a passion for improving processes, I have more than 20 years experience working with small and large teams to develop strategies, improve workflows, and achieve breakthrough results. I have extensive experience with many methodologies, including: - Six Sigma - Lean - Project Management - Change Acceleration As an engineer, I am skilled at using data to make informed decisions and I enjoy utilizing both quantitative and qualitative data into beautiful and useful visuals and analyses. I am skilled with: - PowerPoint - Excel - Word - Access - Minitab In addition, I work with teams to eliminate both political and cultural barriers that can limit success. I have experience in multiple industries, including healthcare, education, business, and manufacturing, and consistently work with previous clients on new engagements.
$70 hourly
Courtney G.
- 5.0
- (57 jobs)
Massillon, OH
Change Management
Technical Documentation Management
New Member Onboarding
Zapier
Business Consulting
Project Management
Team Management
Automation
Process Improvement
Operations Management Software
Google Workspace
Microsoft Office
Trello
Asana

Operations support built specifically for firms that manage other people’s money! Hey there I’m Courtney a Fractional COO specializing in operations for fractional CFOs, tax strategists, and accounting firms. I help firms clean up their back end so client delivery runs smoothly, deadlines are clear, and nothing falls through the cracks. If your workflows live in your head or your team is constantly reacting instead of operating, that is where I come in. WHAT I HELP WITH: • Client onboarding systems • Workflow setup for monthly CFO and tax work • Project management and task tracking • SOP documentation • Client communication and follow up systems • Process improvement and automation EXPERIENCE: • Fractional COO for a tax strategy firm building onboarding systems and saving 10 plus hours a week • Director of Operations for a fractional CFO firms managing workflows SOPs and client delivery • Background in real estate and executive level operations TOOLS: • Asana, ClickUp, Trello • Zapier, Stripe, Calendly • Notion, Google Workspace, Microsoft Suite • Gusto, QBO, Proconnect WHAT YOU GET: • Clear organized workflows • Consistent client experience • Fewer last minute scrambles • More time for strategy and growth I bring structure to your operations so your firm can actually scale. If you are ready to get out of the weeds and tighten up your operations, let’s talk.
$75 hourly
Katie A.
- 5.0
- (29 jobs)
Seaforth, ON
Change Management
Policy Development
Human Resources Consulting
Light Bookkeeping
Staff Recruitment & Management
Bookkeeping
Organizational Design & Effectiveness

With 15 years of experience in Human Resource and Occupational Health & Safety, I am passionate about people and business. Finding the intersection where employees and companies thrive is what has contributed to my success throughout my career. Certified through the Human Resources Professional Association in Ontario, I maintain my Certified Human Resources Leader (CHRL) designation through professional development of the 9 core competencies of my profession. I consider myself a subject matter expert in Ontario Employment Regulations and am dedicated to the field of People & Culture. I have done extensive projects throughout Canada and am well versed in other provinces' labor standards and best practices. I have developed and implemented policies and procedures to ensure compliance as well as completed extensive recruitment in many industries throughout North America. My expertise paired with my education has prepared me for whatever Human Resource challenge you can bring my way. I pride myself on detailed quality work and being a relationship builder. If there is something I don't know I am incredibly resourceful to find the answer.
$60 hourly
Candice J.
- 5.0
- (72 jobs)
West Springfield, VA
Change Management
Project Management
Business Development
Strategy
Nonprofit Organization
Leadership Skills
Program Management
Higher Education
Curriculum Design
Program Evaluation

I am an experienced higher education professional with a demonstrated history of leadership in higher education & the nonprofit industry. I have extensive experience in program development, project management, operations, leadership and evaluation, and I specialize in problem-solving, developing strategy and processes, and managing teams.
$100 hourly
Daniela H.
- 5.0
- (27 jobs)
Driebergen, UT
Change Management
Business Plan
Project Management
Operations Management Software
Management Consulting
Business Consulting
Process Design
Process Architecture
Organizational Design & Effectiveness
Strategic Planning
Strategy
Business Process Reengineering
Business Process Modeling
Business Analysis
Business Operations

I'm Daniela, founder of PB Advisors an operations agency that makes you money and gives you your life back by auditing and rebuilding the operating model you've outgrown. That means 10+ hours a week back, and the bottlenecks cleared so you can hit your next 50% of growth. As a Top Rated Plus operations consultant, and I help businesses get from founder-reliant to systems-driven - so they scale with higher profitability, less owner dependency, and growth that doesn't create chaos. My clients are founder-led businesses in e-commerce, DTC, and service industries, typically between $2M and $15M in revenue. Across my engagements, founders have reduced their operational involvement by 70–80%, recovered 10–15 hours a week, and removed revenue ceilings that were blocking 25–50% growth. Most operations consultants sell tool configuration. They build basic checklists or link apps together without ever understanding the business. But without that understanding, you keep investing, but technology and change don't solve problems; they create more. 𝗧𝘆𝗽𝗶𝗰𝗮𝗹 𝗖𝗹𝗶𝗲𝗻𝘁 𝗖𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲𝘀 ↪𝗘𝘃𝗲𝗿𝘆𝘁𝗵𝗶𝗻𝗴 𝗲𝗹𝘀𝗲 𝗳𝗮𝗶𝗹𝗲𝗱: My clients often tried to solve their challenges for years - consultants, developers, and VAs walking in and out the business, all of them treating symptoms but not the root causes. ↪ 𝗙𝗼𝘂𝗻𝗱𝗲𝗿 𝗱𝗲𝗽𝗲𝗻𝗱𝗲𝗻𝗰𝘆: the business runs on the founder, not on systems, and it's blocking growth ↪ 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗰𝗵𝗮𝗼𝘀: no standard way to run recurring work; everything is reactive ↪ 𝗞𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 𝘁𝗿𝗮𝗽𝗽𝗲𝗱 𝗶𝗻 𝗽𝗲𝗼𝗽𝗹𝗲'𝘀 𝗵𝗲𝗮𝗱𝘀: no SOPs, no wiki, no handoff structure ↪ 𝗚𝗿𝗼𝘄𝘁𝗵 𝗯𝗼𝘁𝘁𝗹𝗲𝗻𝗲𝗰𝗸𝘀: the team and processes are stretched to their limits, holding back revenue 𝗥𝗲𝗰𝗲𝗻𝘁 𝗢𝘂𝘁𝗰𝗼𝗺𝗲𝘀 ↗ $𝟭𝟱𝗠 𝗔𝗥𝗥 𝗘𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲/𝗗𝗧𝗖 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀: designed an operational architecture to reduce CEO involvement by 70-80% and move operational routing into systems. ↗ $𝟱𝗠 𝗔𝗥𝗥 𝘀𝘂𝗯𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀: recovered 10-15 hours per week for the founder by redesigning workflows, delegation systems, and operational structure. ↗ $𝟭𝟮-𝟭𝟱𝗠 𝗔𝗥𝗥 𝗜𝗧 𝗰𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝗰𝘆: implemented an enterprise knowledge management system that reduced senior consultant dependence for knowledge transfer and supported growth from 80 to 100 employees. ↗ $𝟳𝗠 𝗔𝗥𝗥 service business: automated key operational workflows and created client-level profitability visibility that leadership had never previously had. ↗ 𝗠𝘂𝗹𝘁𝗶-𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗖𝗘𝗢 (~$𝟭𝗠+ 𝗔𝗥𝗥 𝗮𝗰𝗿𝗼𝘀𝘀 𝗳𝗼𝘂𝗿 𝗰𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀): redesigned operating model across all entities and prevented a $7K–15K unnecessary platform migration. 𝗠𝘆 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵 1. Diagnose what blocks growth and/or where the founders' time is tied up exactly. 2. Design the structure and systems required to remove those constraints. 3. Implement the changes and document everything. 4. Train the team and ensure the system operates without constant founder involvement. 5. Leave a fully documented, ready-to-run operational system without dependency on us. 𝗕𝗮𝗰𝗸𝗴𝗿𝗼𝘂𝗻𝗱 Before starting my own business, I spent a decade inside enterprise brands, including JBL and Harman Kardon. I have worked in sales operations, process improvement, knowledge management, automation, and business systems. I understand what the business actually needs, and build systems that hold in the real world - not just in presentations. 𝗧𝗼𝗼𝗹𝘀 𝗮𝗻𝗱 𝗦𝘆𝘀𝘁𝗲𝗺𝘀 I work inside ClickUp, Monday, Confluence, Zapier, Make, Google Workspace, Salesforce, Supabase and various AI platforms. The platforms listed are examples. 𝗛𝗼𝘄 𝗪𝗲 𝗪𝗼𝗿𝗸 𝗧𝗼𝗴𝗲𝘁𝗵𝗲𝗿 ✅ 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝘁𝗶𝗼𝗻 - A focused, 30-minute operational consult where I identify what is currently blocking growth, recommend the highest-leverage fix, and decide whether it makes sense to work together. I refund the consultation if it leads to a follow-up engagement. ✅ 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗗𝗲𝗲𝗽 𝗗𝗶𝘃𝗲: A fixed-scope engagement that maps the business under the hood. Deliverables: Top growth blockers, founder-dependency map, a sequenced fix list, and a 90-day blueprint to reach your goals. 🛑 𝗢𝘂𝗿 𝗥𝗶𝘀𝗸-𝗙𝗿𝗲𝗲 𝗚𝘂𝗮𝗿𝗮𝗻𝘁𝗲𝗲: We guarantee to uncover operational savings or hidden revenue opportunities worth at least the cost of the Business Operations Deep Dive. ✅ 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗻𝗴 𝗠𝗼𝗱𝗲𝗹 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 For businesses that want implementation, not just advice. I work inside the business to implement the blueprint from the 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗗𝗲𝗲𝗽 𝗗𝗶𝘃𝗲 above. ✅ 𝗢𝗻𝗴𝗼𝗶𝗻𝗴 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽: Weekly progress to keep things moving Click "Invite to Job" to discuss your scaling bottlenecks today or send me a message - I'll respond within 24 h
$55 hourly
Carolina R.
- 5.0
- (2 jobs)
New York, NY
Change Management
Sales Coaching
Learning Management System
Training Materials
Executive Coaching
SAP SuccessFactors
Mexican Spanish Dialect
Psychometrics
Training Online LMS
Project Management
Leadership Training

🌱 Passionate Learning & Development Professional 🌱 Bilingual learning and organizational development leader with a track record in developing impactful solutions for: -Learning Strategy and Design -Leadership Development -AI for People Management -Talent Management -Onboarding -Sales Training -Change Management -Cultural Proficiency -Employee Surveys 🎓 Along with my experience, a psychology degree, and certifications from Cornell, MIT, and Warthon, I also bring a strong personal brand. I believe in accountability, inclusive growth, and innovation. 📈 Accountability: I'm driven to challenging goals and going the extra mile to achieve results 🍀Inclusive Growth: I believe we can all learn from each other and that development professionals should strive to enable progress for everyone ⚡Innovation: I think about the big picture and conceptualize ideas to motivate others to action Let's connect and explore how we can collaborate to drive positive change and achieve mutual success!
$70 hourly
Alicia B.
- 5.0
- (2 jobs)
Buchanan, MI
Change Management
Business Consulting
Copywriting
Strategic Planning
Operations Management Software
Project Management
Business Planning & Strategy
Process Improvement
Process Design

You’ve built the vision. I’ll help you bring it to life — with systems that scale, processes that flow, and a team that actually thrives. I’m a Project Manager and Operations Strategist with 12+ years of experience helping startups and service-based businesses move from reactive chaos to calm, organized growth. Think of me as the bridge between your big ideas and the real-world systems that make them happen — with structure, clarity, and accountability every step of the way. What I Bring: • Operational Systems that Scale: From workflow design to SOP development, I build structures that eliminate bottlenecks and create consistency across teams and projects. • Project Management Expertise: I’ve led complex launches, process overhauls, and cross-functional initiatives — keeping teams aligned, deadlines met, and priorities clear. • Change Management & Leadership: Whether it’s implementing new tools or onboarding new hires, I create smooth transitions with buy-in, documentation, and training that sticks. • Strategic Partnership: I’m not just a task manager — I’m a thought partner who helps you zoom out, clarify priorities, and build momentum toward your next stage of growth. My Approach: Every engagement begins with discovery — understanding your goals, team dynamics, and the systems you already have in place. From there, I create and manage a roadmap that turns vision into execution — balancing efficiency, communication, and human-first leadership (a philosophy inspired by Evolv Operations Co.). My goal: to give you the structure and support you need to scale with less stress and more clarity. Common Projects I Support • System + process mapping • Workflow design and optimization • Launch planning and coordination • Cross-functional project management • Team onboarding + training documentation • Task delegation + accountability systems • SOP creation and implementation • CRM + tool integration Tools I Work With: • Project & Workflow Systems: Asana | Monday.com | ClickUp | Notion | Airtable | Trello | Smartsheet | Basecamp • Automation & Integrations: Zapier | Make (Integromat) | Google Workspace | HubSpot | ClickFunnels | ActiveCampaign | GoHighLevel | Kajabi | Slack • Collaboration & Creative: Canva | Miro | Loom | Google Drive | Microsoft 365 | Adobe Creative Cloud • Data & Reporting: Google Sheets | Excel | Notion Dashboards | Airtable Interfaces | Data Studio Why Clients Hire Me Because I don’t just manage projects — I build operational ecosystems that help your business run better every day. Whether you’re gearing up for a launch, cleaning up systems, or growing your team, I help you: • Turn scattered tools into streamlined systems • Define roles, responsibilities, and repeatable workflows • Create documentation that scales • Build calm, confident operations that free you to focus on growth
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