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♦ Losing revenue from failed payments? ♦ Delayed reporting and weak gateway visibility? ♦ Processor fees and checkout friction reducing profit? I help ecommerce brands automate payment operations, approval-rate reporting, and dashboard systems so they can catch problems faster, recover more revenue, and make better decisions with confidence. I build connected systems across automation, data dashboards, and ecommerce reporting, with a strong focus on payment operations and approval-rate optimization for brands using platforms like CheckoutChamp and Shopify. 𝗪𝗵𝗮𝘁 𝗜 𝗵𝗲𝗹𝗽 𝗲𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗯𝗿𝗮𝗻𝗱𝘀 𝗶𝗺𝗽𝗿𝗼𝘃𝗲 ♦ Approval-rate monitoring and decline analysis ♦ BIN-level and gateway-level performance tracking ♦ Best-gateway logic for declined payment reprocessing ♦ Reprocessing timing strategy based on performance patterns ♦ Processor fee validation and bank statement review ♦ Threshold tracking for negotiated commission reductions ♦ Checkout payment-method analysis for Apple Pay, Google Pay, Afterpay, Klarna, and similar options ♦ 3DS reporting strategy for countries or flows where stronger authentication can improve payment success ♦ Executive dashboards that show exactly where revenue is leaking ♦ Payment routing visibility and gateway comparison reporting ♦ Revenue reporting across funnel, country, product, and processor segments 𝗖𝗼𝗺𝗺𝗼𝗻 𝗼𝘂𝘁𝗰𝗼𝗺𝗲𝘀 𝗜 𝗱𝗲𝗹𝗶𝘃𝗲𝗿 ♦ Fully automated dashboards with no manual exports or cleanup ♦ A reliable source of truth across payment, funnel, and ops reporting ♦ Faster diagnosis of approval-rate drops by product, BIN, gateway, country, or funnel ♦ Better decline-recovery workflows with logging and status tracking ♦ More informed processor and checkout decisions based on performance and cost data ♦ Cleaner reporting for leadership, operations, and finance teams ♦ Reduced manual work through stable, documented automations 𝗖𝗼𝗿𝗲 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀 ♦ 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐞𝐝 𝐃𝐚𝐭𝐚 𝐏𝐢𝐩𝐞𝐥𝐢𝐧𝐞𝐬 — API pulls / exports → processing → storage → dashboard ♦ 𝐏𝐚𝐲𝐦𝐞𝐧𝐭 𝐎𝐩𝐬 𝐃𝐚𝐬𝐡𝐛𝐨𝐚𝐫𝐝𝐬 — approval rates, declines, gateway trends, processor performance, BIN/country/product/funnel analysis ♦ 𝐃𝐞𝐜𝐥𝐢𝐧𝐞-𝐑𝐞𝐜𝐨𝐯𝐞𝐫𝐲 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 — scheduled reprocessing flows with best-gateway logic and logging ♦ 𝐏𝐫𝐨𝐜𝐞𝐬𝐬𝐨𝐫 𝐂𝐨𝐬𝐭 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬 — review of processor statements, fee validation, and commission-threshold tracking ♦ 𝐂𝐡𝐞𝐜𝐤𝐨𝐮𝐭 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠 — analysis for alternative payment methods, 3DS usage, and conversion-impact decisions ♦ 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐈𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐜𝐞 𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠 — recurring dashboards for ecommerce operations, payment monitoring, and revenue visibility 𝗥𝗲𝗹𝗲𝘃𝗮𝗻𝘁 𝗽𝗿𝗼𝗷𝗲𝗰𝘁 𝗲𝘅𝗮𝗺𝗽𝗹𝗲𝘀 ♦ 𝐏𝐚𝐲𝐦𝐞𝐧𝐭 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐃𝐚𝐬𝐡𝐛𝐨𝐚𝐫𝐝 — built an automated reporting pipeline from checkout platform to warehouse to dashboard so leadership could quickly diagnose approval-rate changes across BIN, gateway, funnel, product, and country ♦ 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐞𝐝 𝐑𝐞𝐩𝐫𝐨𝐜𝐞𝐬𝐬 𝐃𝐞𝐜𝐥𝐢𝐧𝐞𝐝 𝐏𝐚𝐲𝐦𝐞𝐧𝐭𝐬 — built a scheduled decline-recovery workflow using best-gateway logic, logging, and status tracking, saving about 14 hours per week compared with manual handling ♦ 𝐀𝐏𝐈 → 𝐆𝐨𝐨𝐠𝐥𝐞 𝐒𝐡𝐞𝐞𝐭𝐬 → 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐍𝐨𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 — built automated reminders with stop-logic after confirmation ♦ 𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 that improved consistency, reduced manual exports, and made daily payment monitoring easier for decision-makers 𝗧𝗼𝗼𝗹𝘀 𝗜’𝗺 𝘀𝘁𝗿𝗼𝗻𝗴𝗲𝘀𝘁 𝗶𝗻 ♦ Google Apps Script ♦ BigQuery ♦ Looker Studio ♦ Google Sheets ♦ Make automation ♦ Zapier ♦ CheckoutChamp ♦ Shopify ♦ n8n 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝘀𝘁𝘆𝗹𝗲 ♦ Async-friendly ♦ Clear documentation and handoff ♦ Built for maintainability, not just quick fixes ♦ Structured around accurate reporting, operational visibility, and long-term usability Message me with: ♦ your platform stack ♦ the payment/reporting metrics you must track ♦ how often you want updates I’ll suggest the cleanest automation and reporting approach for your budget.

🌟 Professional Overview With over 15 years of proven success in administrative support, web research, and lead generation, I bring a strong work ethic, precision, and a deep understanding of online tools and systems. I am detail-oriented, self-motivated, and results-driven—ready to add value to any team or project I join. 💼 Core Competencies 🔹Administrative Excellence Highly organized and efficient in managing schedules, documents, and communications. Skilled in multitasking and setting priorities in fast-paced environments. 🔹Web Research & Lead Generation Adept at both manual and automated lead generation, including targeted data mining, web scraping, and Craigslist advertising. Proficient in using advanced Google Boolean search methods for high-accuracy results. 🔹Data Management & Analysis Expert in handling data entry, validation, and analysis using Excel and cloud-based tools. Strong background in data sourcing, scraping, and enrichment. 🔹E-commerce Product Management Experienced in managing listings, categorization, and reviews for platforms like Amazon and eBay. Able to create optimized product lists and handle bulk uploads. 🔹Customer Support & Email Marketing Proficient in delivering responsive and courteous customer service via email and chat. Skilled in running email campaigns and CRM-based outreach. 🔹Software & Tools Proficiency 🔹Office Tools: MS Office (Excel, Word, PowerPoint, Outlook) 🔹Cloud Platforms: Google Workspace (Docs, Sheets, Gmail, Forms) 🔹Productivity & Data Tools: Dropbox, LinkedIn Sales Navigator, Hubspot, Infusionsoft 🔹Lead Tools: Apollo, Hunter.io, Scopeleads, Skip Tracing, Cladgenius 🔹Annotation Work: Skilled in image and video annotation 📚 Trainings Completed 🔹Advanced Web Research & Boolean String Techniques 🔹Lead Generation & CRM Tools (Hubspot, Infusionsoft, Scopeleads, Apollo) 🔹Cladgenius & Craigslist Marketing 🔹Advanced MS Excel & Data Analysis (CYREN) 🔹Skip Tracing & Data Enrichment 📊 Work Stats & Achievements ✅ Completed Projects: 136+ 💯 Job Success Score: 100% ⏱️ Total Hours Logged: 18,000+

Hi, I’m Joanna — Detail-oriented Virtual Assistant and Data Entry Specialist with experience in web research, lead generation, data management, and administrative support. Skilled in Google Sheets, Microsoft Excel, online research, and database organization with a strong focus on accuracy and efficiency. I have experience handling large amounts of data, organizing client information, and supporting daily business operations. I am reliable, quick to learn, and committed to delivering high-quality work on time.

With over 5 years of experience I specialize in annotating and labeling images for machine learning and AI applications. With a proven track record in creating accurate high-quality datasets across diverse domains.

A little background on my professional career, I am a former tier 1 customer support for a ride-sharing company. I am also a former junior accounts receivable analyst for a corporate company and I assist with handling short payments from the sales department, end-of-day recoding, and other ad-hoc tasks. As a virtual support assistant, I have worked with several clients with administrative tasks, customer support, onboarding, manage F&B clients with website upkeeping and configuration. ⚡️VA - Admin Support ⚡️Customer Service (Email and Live Chat) ⚡️Onboarding Process ⚡️Back-end Support ⚡️Canva Photo Editing ⚡️Data Research ⚡️Data Entry ⚡️Website Configuration ⚡️Podcast Audio/Video ⚡️Food Order Process & Back-End Support ⚡️3rd Party Food Systems ⚡️SOCIAL MEDIA ✔️Tools and Apps✔️ Basecamp Slack Trello Canva Discord Zendesk Dropbox Google Workspace Adobe Premiere Pro Audacity Loom Outlook MS Word & Excel

Need an expert to set up, manage, and optimize your Mirakl marketplace? I’m here to help. 🏆 YOUR SUCCESS IS MY PRIORITY 🏆 Hi, I’m Maria — an experienced Mirakl Connect Specialist and E-commerce Virtual Assistant with 5+ years of combined experience in marketplace operations, seller onboarding, product catalog management, and multi-platform e-commerce support. I’ve worked with B2B and B2C brands to streamline their workflows, improve product accuracy, and ensure seamless seller and marketplace operations. With hands-on experience in Mirakl Connect, Shopify, GoFlow, Wayfair, and other major platforms, I’ve supported businesses from setup to growth—always focusing on accuracy, efficiency, and smooth coordination across teams and sellers. What I Can Do for You ✅ Mirakl Connect Setup & Configuration ✅ Seller & Brand Onboarding ✅ Product Listing, Mapping & Validation ✅ Catalog Optimization & Quality Control ✅ Offer, Order & Refund Synchronization ✅ Marketplace Operations & Issue Resolution ✅ Shopify, GoFlow & Sellercloud Product Support ✅ Email Management & Technical Support ✅ Workflow Streamlining & Data Accuracy Improvements Why Clients Choose Me 🔍 Detail-Oriented & Reliable — Consistent top performer for email and call support. ⚡ Efficient & Tech-Savvy — Experienced with complex catalog structures and integrations. 🌍 Flexible & Communicative — Strong written English and global team experience. 🔐 Professional & Trustworthy — Ensuring accuracy, confidentiality, and quality results. Tools & Platforms I Use ✔ Mirakl Connect ✔ Shopify, GoFlow, Sellercloud ✔ Microsoft Office & Google Workspace ✔ Slack, Teams, Zoom, Skype ✔ Canva, Calendly, Grammarly If you’re looking for someone who can manage your Mirakl operations with accuracy, consistency, and professionalism — I’d love to help. Send me a message, and let’s discuss how I can support your marketplace growth. 🚀