Hire the Best Digital Marketers
in Jamaica

Fractional COO | Senior Operations Manager | Marketing Project Manager | Client Success Executive With 10+ years of experience in operations, project management, leadership, and client success, I help agencies and growing businesses streamline operations, improve client experiences, and scale more efficiently. My expertise includes operations management, process optimization, project and program management, client success, account management, team leadership, resource planning, workflow optimization, SOP creation, knowledge base development, and implementing scalable systems that improve efficiency and support revenue growth. I’ve led cross-functional teams of up to 15 people, ensuring projects are delivered on time while creating processes that empower teams to perform at their best. Throughout my career, I’ve successfully managed 100+ digital marketing and technology projects across a wide range of industries, including SEO, email marketing, marketing automation, website development, paid advertising, branding, creative projects, and digital marketing strategy. I’m passionate about leveraging AI to improve productivity and streamline operations. I regularly use ChatGPT, Claude, Google AI, Notion AI, and other tools to automate workflows, enhance documentation, and increase team efficiency. I’m also highly experienced with project management platforms including Asana, ClickUp, Teamwork, Notion, Jira, Trello, HubSpot, and Airtable. Whether it’s optimizing internal operations, strengthening client relationships, improving service delivery, or building scalable processes, my goal is to help businesses operate more efficiently while creating exceptional client experiences. If you’re looking for a Fractional COO, Marketing Project Manager, Senior Operations Leader, or Senior Client Success Manager who combines strategic thinking with hands-on execution, I’d love to discuss how I can help your business achieve its next stage of growth.

🌟CRM & Customer Experience: Master in hubspot, keap, GHL, zoho crm and Zoho Desk for managing pipelines, automating client follow-ups, and nurturing leads to drive retention and sales. 🌟Executive Support & Scheduling: Mastering complex calendar management across time zones with Calendly to ensure your schedule is optimized and conflict-free. 🌟Project & Task Management: Implementing systems in Asana, zoho projects, Notion, and ClickUp to keep projects on track, teams aligned, and deadlines met. 🌟Executive & Administrative Support | Elite Calendar & Email Management • Executive Organization • Meeting Facilitation & Comprehensive Recaps 🌟 Operations & Project Lead | End-to-End Process Development (SOPs) • Desk Management • Client Onboarding Strategy 🌟 CRM Developer & Systems Auditor | GoHighLevel (GHL) • ClickUp • Google Workspace • Technical Troubleshooting 🌟 HR & Team Enablement | Full-Cycle Employee Onboarding & Offboarding • Internal Team Systems Training & Technical Support

A Google certified Digital/Online Marketing Specialist with training in Project Management and expertise in a range of digital marketing areas, including: Digital Media Management, Social Media Management, Google Ads campaign implementation and management, content creation/proofing, lead generation, copy editing. I’m skilled and experienced in: initiating, executing and driving advertising campaigns, target market research and audience targeting, creating and directing the creation of online ads with tools such as Canva, Banner-snack, photoshop and others, executing email marketing campaigns, keeping marketing campaigns and other projects on track and preparing reports, implementation of project management software such as asana, Basecamp, Trello, Slack, etc. Proficient in the use of: o Microsoft 365 including teams o Google Workspaces o SEM Rush o Google Ad Sense o Google Analytics o Zoom + Skype o Zoho and Zoho Projects o Bookman/adman o Adobe Premier Pro/Photoshop/light studio o Quickbooks Enterprise o MS Greatplanes o Duda|Wix | Wordpress o Blog writing and SEO o Hootsuite o Facebook Ads/Analytics o Canva o Adroll o Pandadocs Let me lend my expertise to help you and your business along your digital journey!

I am a self-taught freelance graphic designer & digital marketer from Jamaica. I have a huge passion for marketing, especially advertising & digital marketing. I believe that through authenticity we are truly able to connect our brands with people.

As a digital marketing expert with over 10+ years on Upwork, I craft high-impact campaigns that drive measurable growth for businesses. Specializing in search engine marketing, social media marketing, Meta Ads, WordPress development, content creation, and market research, I leverage tools like ChatGPT, Google Analytics, HubSpot, Canva, and Adobe Premiere Pro to deliver tailored solutions. My five years of B2B sales experience equip me with strong communication and problem-solving skills, enabling me to engage effectively with executives and CEOs to align strategies with your goals. What I Bring to Your Project: 1. Proven Results: Boosted e-commerce sales by 50% through SEO and Meta Ads for a startup, grew a radio station’s social media audience by 25% in two years and enhanced WordPress site engagement by 30% for a start up. 2. E-commerce Expertise: Improved an eBay store’s satisfaction by 43% and reduced returns by 65% through optimized marketing and customer support strategies. 3. Course Creation & Editing: Over five years as Market Research Manager, audio/video editor, and quality control specialist at TeachToScale.com, building engaging Kajabi courses. 4. Technical & Creative Skills: Proficient in SEO, keyword research, email marketing, content writing, and WordPress, paired with creative design using Canva and video editing with Adobe Premiere Pro. Education: 1. Digital Marketing Certification (DMHQ), 2019 2. CXC Jamaica College 2011 Skills : - Search Engine Optimization (SEO) - Social Media Marketing - Meta Ads - WordPress - Market Research - Content Writing - Customer Service - E-commerce Marketing - Keyword Research - Google Analytics - Canva - Email Marketing - Adobe Premier Pro By blending technical expertise, creativity, and C level executive-level communication, I deliver results that move the needle. Ready to elevate your brand? Let’s connect to discuss how I can help you achieve your goals!

Hey there! I'm Shanece Grant, a Marketing Specialist on a mission to captivate and inspire audiences through compelling content. With over 8 years of experience as a Certified Freelance Writer, Editor, and Social Media Manager, I've mastered the art of crafting engaging website content, captivating copies, gripping blogs, intriguing stories, shareable social media posts, and thought-provoking articles. I'm not your typical marketer—I'm a history and plant enthusiast with an insatiable curiosity for languages. Besides being fluent in English, I've actively immersed myself in the worlds of French and Spanish, and I'm currently diving headfirst into the complexities of the German language. This passion for languages fuels my creativity and enables me to bring a unique perspective to every project I tackle. When it comes to content creation, I'm a wizard of words, transforming ideas into compelling narratives that leave a lasting impact. I'm an expert in conducting thorough research, ensuring the accuracy and credibility of every piece I produce. With an eagle eye for grammar and an obsession for impeccable writing, I refine and polish my work until it shines. My skill set extends beyond the realm of content creation. I'm well-versed in managing Google Ads campaigns, leveraging SEO strategies to boost visibility, and skillfully handling social media accounts to drive engagement. I'm no stranger to tools like Google Search Console, SEMrush, and project management platforms such as Notion, Monday.com, and Asana, which help me stay organized and ensure seamless execution of projects. Throughout my professional journey, I've honed my marketing prowess in various roles. Currently, I'm the Head of Marketing at Gray Group International, where I orchestrate impactful campaigns that leave a mark. Prior to this, I served as a Growth Hacker and SEO specialist within the same organization, harnessing data-driven insights to achieve outstanding results. Additionally, my experience includes crafting persuasive copy, managing social media ads, and creating compelling internal and external communications that resonate with diverse audiences. While I thrive in the corporate world, my true passion lies in the freedom and creativity of freelance writing. For over a decade, I've immersed myself in the world of creativity, providing exceptional writing services across a broad spectrum—from crafting captivating stories to ghostwriting, business writing, and academic prowess. Beyond my professional accomplishments, I've had the privilege of interning with Live Well Jamaica, where I dabbled in journalism, wrote compelling articles, mastered email marketing, created catchy radio jingles, produced radio shows, and even honed my public speaking and social media management skills. I'm a firm believer in continuous growth and learning. I hold a recent SEO Certification from Hubspot Academy, adding another feather to my cap of expertise. With every new project, I push myself to deliver exceptional results, constantly raising the bar and exceeding expectations. When I'm not weaving words or conquering marketing challenges, you might find me exploring historical sites, immersing myself in different cultures, or losing track of time with a captivating book. I bring this zest for life, passion for storytelling, and insatiable hunger for knowledge to every project I embark on. If you're seeking a Marketing Specialist who can infuse your brand with a touch of magic, look no further. Together, let's create captivating campaigns that inspire, engage, and leave a lasting impression.