Hire the Best Telemarketers
in Jamaica

18 years' combined experience in the utilities and telemarketing sectors gaining valuable, transferable skills in customer service, revenue security, loss mitigation and sales. A strong track record of quickly learning and adapting in new and complex situations and eager to leverage a diverse range of talents and knowledge in a new and engaging professional setting. KEY SKILLS Sales, Negotiation, Customer Service, Supplier Management, Records Management, Problem Solving, Reporting, Adaptability, Team-Oriented TECHNICAL * Customer Suite 4.3 - Account Management Application SKILLS * Oracle Financials Application * iConnect - Leave Management Application * E-signature - Document Approval Application * MS Office

I am a motivated and dependable high school graduate with strong communication, customer service, and problem-solving skills. Experienced in working with people, handling responsibilities professionally, and adapting quickly to new tasks and environments. Reliable, hardworking, and eager to contribute to a team while continuing to grow professionally. Skilled in teamwork, organization, and maintaining a positive attitude in fast-paced environments.

I am a dedicated and solutions-oriented Sales Representative with a strong track record of delivering excellent customer experiences. I have over 8 years of experience in fast-paced call centers and customer-facing roles which also include customer service, collections, B2B and B2C. I specialize in handling inquiries, resolving issues efficiently, and building lasting relationships with clients. I’m known for my clear communication, patience, and ability to remain calm under pressure. My goal is always to ensure customer satisfaction while upholding company values and policies. I’m tech-savvy, quick to learn new systems, and thrive in both independent and team environments.

Providing the best Customer Service experience that one has to offer!🏆 With over eleven (11) years of experience working with different organizations, I have garnered the necessary skills needed to impress your clients and leave them with a memorable experience! What do I bring to the table? ✔️Excellent Written and Verbal Skills ✔️Effective Communication and Problem-Solving Skills ✔️Analytical and Critical Thinker ✔️Fast Learner and Open-Minded ✔️50+wpm Typing Speed ✔️Google Suite and Microsoft Office Suite Expertise ✔️Team Player and Team Builder ✔️Experience with Live Chat, Inbound Telemarketer, Email Management ✔️Experience with Social Media Sites (Facebook, Instagram, TikTok, LinkedIn) ✔️Experience with Teams, Slack, Google Meet, and Zoom ✔️Experience with CRMs (Zendesk, Gorgias, Salesforce) ✔️Experience with Shopify, GoHighLevel, and Hubspot ✔️Background in eCommerce, Online Notarization, Airbnb/Property Management, Recruitment and Sales

With over a decade of experience as a Customer Service Representative, I have become adept at handling telephone and one-to-one customer interactions. My strengths lie in telemarketing and customer service, and I am well-versed in various online tools, including Asana, Zoho, Momentum Excel, Google Spreadsheet, CRMs, Microsoft Word, and lots more. My diverse skill set also includes customer support, data entry, and administrative support, all of which have contributed to my growth in this field. I am dedicated to providing exceptional customer service and ensuring customer satisfaction through hard work and attention to detail. As a constant learner, I remain open to new challenges and opportunities to improve my skills. My years of experience have equipped me with extensive knowledge of customer service, and I am committed to utilizing this knowledge to benefit my clients and their customers. In summary, my dedication, expertise, and commitment to excellence make me an asset to any customer service team. I look forward to the opportunity to bring my skills and experience to your organization.

Reliable payroll, accounting, and operations support with email based customer service. What I offer: • Payroll assistance, timesheet verification, and employee records support. • Bookkeeping assistance and spreadsheet tracking • Email based customer support for orders, inquiries, and general tasks • Inventory tracking, stock checks, and event related operational support