Hire the Best Digital Transformation Experts
in the United Arab Emirates

🥇 Earned UpWork's "expert-vetted program" badge - top 1% on platform Strategic advisor with 20 years of experience and a passion for leveraging technology to drive business growth and enhance organizational value. Expertise in digital transformation, business process improvement, operating model design, establishing strong PMO governance structures, and financial valuation (especially for technology and Saas startups) Areas of Expertise • Strategy, Business Plans & Financial Analysis • Business Models, Organization Design and Governance • Digital Transformation, Enterprise Architecture and Solution Designs • Business Process Management and Automation • Implementation of ERP, CRM, Enterprise Project Management systems • Performance Management Industries Government, Retail, e-Commerce, Manufacturing, Consultancy, Hospitality, Distribution, Trading, Technology Firms, Professional Services, Ports, Logistics and Freight Forwarding, Printing Offices, and media productions. Regions Egypt, GCC (UAE, Oman, KSA), USA, Canada, Germany, India, Korea Achievements Digital Transformation Strategy & Implementation: -Formulate the Digital Transformation Strategy for a Bank in Egypt and planned a three-year digital transformation initiatives roadmap, in addition to conducting the cost-benefit analysis for each initiative -Led several Digital Transformation and Enterprise architecture projects for governmental entities, Technology firms, trading, retail, and real-estate -Led a Digital Transformation and Business Process reengineering Project for a Port in the GCC and designed the information system architecture of this organization -Led a business process improvement and a Digital Transformation Project for a governmental agency in Egypt. -Led the Digital Transformation Project and Business Process Improvement for one of the biggest agriculture factories in Egypt.  -Led digital transformation projects for more than 60 organizations in different sectors -Formulate a digital transformation strategy plan for a telecommunication organization in Jordan Enterprise Architecture & Business Process Improvement: -Led several Digital Transformation and Enterprise architecture projects for governmental entities, Technology firms, trading, retail, and real-estate -Led a Digital Transformation and Business Process reengineering Project for a Port in the GCC and designed the information system architecture of this organization -Design Enterprise Architecture Department in one of the biggest retail companies in Egypt and other entities -Led a business process improvement and a Digital Transformation Project for a governmental agency in Egypt. -Led the Digital Transformation Project and Business Process Improvement for one of the biggest agriculture factories in Egypt.  -Design and Improve the PMO Operating Model, Data and Governance model, and Business processes for a governmental entity in UAE, while Governing and standardizing Processes, Reports, and evaluating best automation options -Design and Improve the PMO for several other entities (IT, Consulting, and NPO), while Governing and standardizing Processes, Reports, and evaluating best automation options -Design the Business Excellence Department in one of the biggest Leading B2B Digital Transformation Companies Strategic Planning & Business Model Design: -Design and formulate the Corporate, Business, Marketing, and Digital Strategies for a Consultancy Firm -Design the strategy, Business, and Operating Model of a new business line for one of the largest real estate companies in Egypt -Design and formulate the Corporate, Business, Market, Brand, and Digital Strategies for NPO Organizations -Designing Strategic Management Offices for several Entities Feasibility Studies, Companies’ Valuations & Business Case Development: -Conduct a Feasibility Study for a new Virus and Bacteria detection Device, with a Complete business case for the recommended business and operating model for a new business line. Electronics Research Institute – Ministry of Scientific Research. -Conduct a feasibility study for a marketplace e-commerce platform, and formulate the Business and Go-To-Market Strategy -Conduct a Financial Valuation for a Software as a service a start-up in UAE and Designed the Investor Pitch -Carried out numerous business case while performing risk assessments, analyzing future scenarios, and conducting cost-benefit analysis for each available option to determine the optimal financial decision. - Design The 3-year business plan for the home appliances company involved detailed financial projections, including revenue forecasts, cost structures, and capital investment plans, to assess the viability and funding requirements for the strategic initiatives. IT Services - Led several IT Audit Projects in different sectors. - Design the IT Strategy, IT designed Processes

Twelve years ago I was configuring OpenERP v7 for live clients while most of the world was still figuring out what it was. Today that platform is Odoo — and I've delivered on every major version since, through v19, both Community and Enterprise. That's not seniority for its own sake. It means I've seen every architectural shift this platform has made, navigated every version migration, and built production systems that actually run businesses — not demo environments that look good in a presentation. I hold an official Odoo Partnership and have delivered implementations across retail, ecommerce, construction, hospitality, manufacturing, field services, and enterprise finance for businesses in UAE, UK, and international markets. I've also served as a Visiting Lecturer at Bahria University teaching Odoo, ERP Systems, and Business Process Automation to postgraduate students — which means I can build your system and explain it clearly to your team. Here is what clients hire me for: ► ODOO IMPLEMENTATION CRM, Sales, Inventory, Accounting, Purchase, Manufacturing, POS, HR, and Projects — configured correctly, customised where needed, data migrated, users trained, and supported until it genuinely works. Not just until go-live. From single-entity startups to multi-branch enterprise operations. ► ODOO DEVELOPMENT & CUSTOMISATION Custom modules, QWeb report templates, OWL JavaScript components, custom workflows, and backend Python development. I build what the native platform can't do out of the box — without creating upgrade problems down the line. ► ODOO WEBSITE & ECOMMERCE You bring a design reference or a rough idea — I build it exactly in Odoo. Custom page templates, payment gateway integration, subscription products, and full mobile responsiveness. Built properly, not patched together. ► ODOO RECONFIGURATION & RESCUE Already live on Odoo but the system never kept pace with your business growth? Manual workarounds now embedded in daily operations? I audit what exists, find the root causes, and fix it properly without starting from scratch. Currently delivering exactly this for a UK ecommerce retailer at £8m+ annual revenue. ► MAKE dot COM / n8n AUTOMATION & AI WORKFLOWS I connect Odoo with your external tools and eliminate the manual work your team shouldn't be doing. AI-powered document processing, automated invoicing, WhatsApp notifications, lead capture workflows, CRM triggers, and supplier communication automation — built in Make dot com and connected to Odoo as your operational core. If your business process can be described, it can be automated. ► API & SYSTEM INTEGRATION Odoo connected to Magento, SAP, QuickBooks, payment gateways, WhatsApp Business API, and custom external systems. REST, JSON-RPC, XML-RPC — clean integrations built to last. I've delivered Odoo-to-SAP live bidirectional integration for a manufacturing client and payment automation for high-volume ecommerce operations. ► UAE FTA E-INVOICING COMPLIANCE Currently leading live FTA E-Invoicing implementations across multiple UAE legal entities. UBL/XML schema mapping, multi-entity compliance configuration, and go-live support. If your UAE business hasn't started this yet — the deadline is closer than you think. ► ORACLE EPM FCCS Financial consolidation, intercompany eliminations, close management, and regulatory reporting for enterprise finance teams who need this done right the first time. WHY CLIENTS CHOOSE ME OVER OTHER CONSULTANTS: Most Odoo consultants know one layer — either configuration or development. I know both. More importantly, I understand how businesses actually operate — which means the system I build reflects your real workflows, not a generic ERP template applied to your business regardless of fit. I work with a limited number of clients at any time to protect quality. I communicate proactively, flag blockers early, and deliver on time. I tell you what you need to hear — not what you want to hear. Before any billable work begins I offer a free discovery session and a free live demo so we're completely aligned on scope and approach before a single dollar is committed. No surprises mid-project. No disappearing after go-live. If you are evaluating Odoo, mid-project and stuck, facing an FTA deadline, drowning in manual processes that should be automated, or need a system integration that actually works — send me a message. First conversation is a real consultation, not a sales pitch. PLATFORMS & TOOLS: Odoo v7–latest | Community & Enterprise Make dot com | n8n | AI Workflow Automation UAE FTA E-Invoicing | Oracle EPM FCCS WhatsApp Business API Magento | WooCommerce | Shopify REST API | Python | JavaScript | QWeb | OWL PostgreSQL | Linux | Odoo.sh JIRA | Confluence | Microsoft Project

Most businesses don't have a technology problem. They have a process problem that technology can solve, if it's configured the right way. I've spent 15 years figuring out exactly how to do that. I'm a Microsoft-certified consultant specializing in Power Platform, Dynamics 365, and Copilot Studio. I work with businesses across the GCC and globally to replace manual, fragmented processes with structured, automated systems that actually get used. 122 completed projects. $300K+ in earned work. 100% Job Success Score. I don't just build. I consult first, build second, and stay until it works. What I help with: Power Apps: canvas and model-driven apps built around how your team actually works Power Automate: end-to-end automation, approval flows, and RPA Power BI: dashboards that give leadership real visibility, not just data Copilot Studio: AI agents for internal ops, HR, and customer-facing use cases Dynamics 365: CRM, Sales, and F&O implementations from scratch or optimized SharePoint & M365: modern workspace setup and governance My approach: before I write a single line of configuration, I want to understand your process. What's breaking, what's manual, what's costing you time. Then I map out the simplest Power Platform solution that solves it, not the most impressive one. Tell me what's not working in your business. I'll tell you honestly whether Power Platform can fix it and what it would realistically take.

I am a Product Designer and Manager who designs and ships AI-powered digital products (web, mobile, and internal tools) for startups and growing businesses. My work combines UX strategy, interface design, and no-code/low-code automation to deliver products that users love and that teams can actually operate. ​ Over the past decade, I have led end-to-end delivery of products across fintech, health, and web3, increasingly focused on AI-enabled experiences such as AI voice agents, intelligent lead capture flows, recommendation systems, and internal productivity tools. I handle everything from discovery and product strategy to UX/UI, scoping, and collaborating with engineering to get features shipped on time. ​ What you get when we work together: - Clear product strategy that connects business goals to user needs and measurable outcomes - UX research, wireframes, and polished UI designs ready for development - AI feature definition (prompts, workflows, data flows, guardrails) integrated into your existing stack - Structured roadmaps, documentation, and analytics loops to iterate and improve over time ​ I use tools like Figma, Sketch and Stitch for design and platforms like n8n, Make, Zapier, and AI APIs (voice, text, and vision) to prototype and launch quickly. Whether you need a new AI-powered product from scratch or want to layer intelligence into an existing product, I help you reduce risk and ship faster.

Choosing the right partner for your Odoo implementation is critical to your success. I specialize in maximizing your Odoo ERP by bridging the gap between robust, scalable architecture and cutting-edge AI technologies, including LLMs, computer vision, and automated marketing platforms. Whether you need a full Odoo implementation from scratch, a version upgrade, or intelligent AI integrations to supercharge your business workflows, I provide the technical expertise to turn your business operations into automated growth engine. Relevant Project Experience Odoo Implementations & Automated Workflows: 𝑫𝑴 𝑽𝒂𝒏𝒔: Designed and implemented kit-based manufacturing with automated sales-to-production workflows in Odoo. Built the centralized data infrastructure across inventory, purchasing, and accounting required for intelligent system dashboards. 𝑳𝒆𝒈𝒂𝒄𝒚 𝑴𝒂𝒌𝒆𝒓 𝑴𝒆𝒂𝒕𝒔: Delivered an end-to-end Odoo implementation mapping manufacturing, quality traceability, and e-commerce. Enabled automated wholesale and retail pipelines with a fully integrated CRM to support growth campaigns. 𝑯𝒂𝒓𝒓𝒊𝒔 𝑺𝒊𝒍𝒐𝒏𝒆 & 𝑮𝒍𝒂𝒔𝒔 𝑷𝑽𝑻 𝑳𝑻𝑫: Led an Odoo V17 implementation for a manufacturing client. Deployed Inventory, Sales, Purchase, and Accounting modules, and configured end-to-end HR and taxation systems to eliminate manual data entry. Odoo Migrations & AI-Ready Upgrades: 𝑳𝒂𝒉𝒐𝒓𝒆 𝑪𝒂𝒓𝒑𝒆𝒕: Migrated the system from Odoo v10 to v18, mapping complex business processes and ensuring data was cleanly structured for advanced business intelligence. 𝑺𝑩𝑬𝑬𝑪 𝑷𝑽𝑻 𝑳𝑻𝑫: Executed an Odoo upgrade, data migrations, and a full Phase-2 implementation for an industrial hardware supplier, addressing critical priority gaps across accounting and user access rights. 𝑫𝒆𝒔𝒔𝒆𝒓𝒕 𝑽𝒂𝒍𝒍𝒆𝒚 𝑨𝒖𝒕𝒐 𝑷𝒂𝒓𝒕𝒔 & 𝑩𝒂𝒍𝒅𝒘𝒊𝒏 𝑭𝒍𝒂𝒈𝒔: Conducted technical and functional system audits, upgrading Odoo from v16 to v18 to ensure backend operations were running on the latest, most integration-friendly frameworks. Odoo Customizations, APIs & Intelligent Integrations: 𝑵𝒐𝒐𝒐𝒓𝒂 & 𝑨𝒈𝒓𝒊 𝑨𝒖𝒕𝒐𝒎𝒂𝒕𝒊𝒐𝒏: Engineered automated communication pipelines via WhatsApp and Outlook API integrations into Odoo, enabling real-time, automated customer touchpoints and field service updates. 𝑭𝒓𝒆𝒔𝒉 𝑳𝒆𝒂𝒇: Developed a custom Odoo module for geo-location to integrate spatial data tracking into their daily field service operations. 𝑹𝒆𝒇𝒓𝒆𝒔𝒉𝒆𝒅 𝑻𝒆𝒄𝒉 & 𝑬𝒖𝒓𝒐 𝑪𝒂𝒓 𝒑𝒂𝒓𝒕𝒔: Customized Odoo field service workflows with real-time status controls and provided bespoke backend development for proprietary asset management software. What You Can Expect: 𝐓𝐚𝐢𝐥𝐨𝐫𝐞𝐝 𝐎𝐝𝐨𝐨 𝐂𝐮𝐬𝐭𝐨𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧𝐬: Designed to fit your exact workflows while staying upgrade-safe and highly scalable. 𝐀𝐈-𝐃𝐫𝐢𝐯𝐞𝐧 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧: Leveraging LLMs and machine learning integrations within Odoo for smarter data processing, automated content, and intelligent CRM interactions. 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐞𝐝 𝐆𝐫𝐨𝐰𝐭𝐡 & 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠: Connecting your core Odoo databases with automated marketing platforms to streamline lead nurturing and the customer journey. 𝐀𝐈 𝐕𝐢𝐬𝐢𝐨𝐧 & 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐂𝐨𝐧𝐭𝐫𝐨𝐥 𝐑𝐞𝐚𝐝𝐢𝐧𝐞𝐬𝐬: Structuring your Odoo manufacturing and inventory data to support advanced traceability and future computer vision integrations. 𝐒𝐭𝐫𝐞𝐚𝐦𝐥𝐢𝐧𝐞𝐝 𝐂𝐫𝐨𝐬𝐬-𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐀𝐏𝐈 𝐂𝐨𝐧𝐧𝐞𝐜𝐭𝐢𝐨𝐧𝐬: Seamlessly linking your Odoo ERP with third-party AI tools, payment gateways, and external e-commerce platforms. 𝐄𝐧𝐡𝐚𝐧𝐜𝐞𝐝 𝐃𝐚𝐭𝐚 𝐓𝐫𝐚𝐧𝐬𝐩𝐚𝐫𝐞𝐧𝐜𝐲: Building intelligent, real-time dashboards so you can make faster, data-driven decisions while minimizing dependence on outdated systems. Let's Talk!

Top Rated Plus Freelancer – Top 3% on Upwork 430+ projects completed on Agency profile 500K+ earned on Upwork on Agency profile 100% Job Success Score I help service business, law firms, coaches, educators, consultants, home services and agencies build and scale online businesses through automation, funnels and worflows. I am a Chartered Accountant aka CPA with 10+ years of experience in growth marketing and automation, and I have personally built and scaled an online course and coaching ecosystem to over 92,000+ students. I specialize in designing complete systems for online education businesses, including course delivery, funnels, automation, community management, and monetization. My work goes beyond tools. I focus on building scalable systems that generate predictable enrollments, improve retention, and increase lifetime value. What I help clients with: Business growth and automation systems Funnels, workflows and automations Online courses and coaching systems Course platforms setup and optimization Evergreen and cohort-based programs Student onboarding and content delivery Community and engagement systems Course launches and monetization Live and evergreen webinar funnels Low-ticket to high-ticket ascension models Upsells, renewals, and retention automation Automation and CRM systems Lead to student lifecycle automation Email, WhatsApp, and SMS workflows CRM pipelines for enrollments and coaching sales Clients work with me because I have scaled my own education business, understand learner behavior, and design systems that actually convert. If you are looking for someone who understands how online courses and coaching businesses grow in the real world, we will work well together.